1 to 3 of 3 1st Line Support Jobs in Northern Ireland

1st Line Support Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic IT … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1st line technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »

1st Line Support Engineer Please note that this role is based in Newtownabbey, Northern Ireland. Due to the location of the company offices, you will need your own form of reliable transport Are you IT savvy with the ability to take calls and offer basic … so, we have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1st line technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »

Customer Support Specialist, Service Desk Analyst £32-38k + Benefits 18 month contract 2 days a week on site in Belfast (BT1) Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to … deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to … you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that more »