1 to 1 of 1 2nd/3rd Line Support Jobs in London

We are looking for an experienced 2 nd to 3 rd line IT support technician to be based in the City of London. The starting base salary is £35,000-40,000, depending on experience and Microsoft certifications. To be considered for this position, you must … via telephone, email, and desk-side; troubleshooting and problem analysis; proactive maintenance to systems and Cloud services; taking escalation calls from 1 st line support; managing helpdesk queues; contributing to deployment projects such as Cloud service builds and office moves. Musts are in-depth experience of Windows 10 / 11, Microsoft 365, Microsoft Azure and Entra ID, MDM and Intune, email security and archiving, Cloud backups, market data services (Bloomberg) configuring and supporting more »