covering Support, Helpdesk, Microsoft Solutions, Cyber Security, Hardware, Software, Telephony, and more. Role Details: We're seeking a skilled 2nd/3rdLine IT Support Analyst to join our growing Managed Services team. You'll play a crucial role … engineers for optimal service delivery Conduct Cyber Security tasks including Cyber Essentials Accreditations, Penetration Testing, and Vulnerability Assessments Support Cloud-based telephony / SIP trunks configuration Conduct client site visits as necessary Develop operating procedures, knowledge base, and documentation Install and configure servers (Windows and occasionally Linux … role 5+ years in IT Support roles Full UK driving licence and own vehicle Strong knowledge of networking protocols (TCP / IP, Ethernet, HTTPS) Solid understanding of Windows operating systems and server administration (AD, DHCP, DNS, Group Policies) Familiarity with virtualization technologies (VMWare, HyperV) Experience more »
IT Service Desk 2nd/3rdlineSupport Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rdline … , covering 2ndline and 3rdLine duties. Technologies include but not limited to: Windows 10 / 11 Office 365 suite Windows Server 2016 to 2022 Active Directory Administration VMware Horizon, ESXi & vSphere Enterprise Cloud Platforms – Azure / AWS Mobile … Device Management Solutions Software / Hardware Infrastructure Patching End User Hardware - Laptops / Thin Clients Enterprise Backup Solutions Anti-Virus Solutions Networking Fundamentals SharePoint Administration ITIL qualified This is an excellent MSP with offices in Stoke On Trent, going from strength to strength. You would be joining a more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Latcom
2nd/ 3 rd Line IT Support Engineer . My client based in Newcastle are looking for a 3rdLine IT Support Engineer but would consider an experienced 2nd liner ready to step into a … 3rdline role. Client will offer training, pay for course / certifications and progression! This role offers hybrid working depending on project work and is very flexible on working hours! You will be responsible for performing in-depth solution research to assist with incident management … or planned replacement or the introduction of a new product / solution. Supporting the production of technical specifications and / or solutions. Also supporting and advising colleagues from Service Desk roles when investigating incidents. You must have the following skills / experience: Active Directory Windows Server Azure more »