the Trust's Complaints team.Leading a team of established Complaints Investigators and Advisors, the post holder will be responsible for ensuring timely investigation and resolution of formal complaints received, consistently delivering a quality service as an integral part of the Trust's commitment to improving patient experience and services … accordance with the Trust's core values and Policies & Procedures. We are looking for a candidate with knowledge and practical experience of complaints/resolution management and its processes, together with a proven understanding of conflictresolution, mediation, and negotiation in the context of complaints management and … details, please contact: Shafia Ghaus on (01923) 217740 Main duties of the job The post holder will oversee and manage all aspects of Complaints resolution, in line with the NHS and Trusts Complaints Policy and in accordance with the Trust's core values. To proactively appraise and triage all more »
detail with high level of communication skills is essential Computer literacy A passion to deliver the highest quality for our clients customers Negotiation skills & conflictresolution Dispute resolution Delivers expected results, meets KPI’s Project management Sufficient mathematical knowledge, required for their particular role There are more »
knowledge of SQL Incident management, manage MCC impacting incidents including triage, service provider engagement, escalation and resolution. Working alongside Problem management to oversee the resolution of problems including triage, management, resolution, and root cause analysis. Involvement in and delivery of continuous improvement projects. Stakeholder management experience, working with … suppliers and customers to achieve objectives as required. Conflictresolution, able to balance conflicting stakeholder needs to achieve the best outcome for the business. Ability to influence, shape and drive improvement initiatives and deliver successful outcomes. Attention to detail and analytical abilities. Ability to work to tight deadlines more »
project teams to achieve project objectives efficiently and with high quality. Resilience and ability to maintain composure under pressure, ensuring effective decision-making and conflict resolution. About us Strategic Imperatives are recognised as the UK market leaders in fixed line provisioning with award-winning multi-carrier solutions for Local more »
Weybridge, England, United Kingdom Hybrid / WFH Options
Clinigen
can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving Facilitating discussion, decision making, and conflictresolution Assisting with internal and external communication, improving transparency, and radiating information Work with Change Management to schedule release of your teams work more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
PARENTPAY LIMITED
is kept well-informed. Motivation and Morale - Create high performance teams with high-morale through inspiration and motivation to keep them engaged and productive. ConflictResolution - Maintain harmony by resolving conflict within the team or with other stakeholders. Focus and Agility - Keeping a cool head when under more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Pure Human Resources Ltd
role Working knowledge of ITIL Change Management, Risk Management and Mitigation, Budget Management and MoSCoW Requirements Technique Proficient in business analytics, requirements gathering and conflictresolution Excellent communication, organisational and documentation skills Capable of building and maintaining external stakeholder engagement Familiar with implementing software solutions and producing delivery more »
London, England, United Kingdom Hybrid / WFH Options
CMS Distribution
a pragmatic, hands-on approach, with the ability to understand the bigger picture. Ability to adapt to changing project requirements and environments. Negotiation and ConflictResolution: Skill in handling conflicts, negotiating priorities, and finding solutions that benefit the project and stakeholders. Technical Understanding: Depending on the projects, understanding more »
information. Demonstrate effective stakeholder management across the system and at all levels, with in-depth knowledge to be able to respond to and resolve conflict between different providers when this arises, through facilitation or other appropriate mechanisms. About us NHS South West London Integrated Care Board (ICB), as part more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
understanding business requirements in the context of wider organisation and long-term strategy. Strong influencing skills with the ability to negotiate, inform and resolve conflict with both internal and external customers where appropriate: Strategic development proactively identifying areas for improvement. Decision making, highlighting impacts of those decisions. Escalations and more »
the ability to adapt project management approaches as needed while managing scope and cost. Strong emotional intelligence skills that allow for effective team motivation, conflictresolution and collaboration. Ability to communicate complex concepts to non-technical stakeholders. What you'll get in return You'll receive a more »
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Laser Red
delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is suited for a proactive more »
sufficiently prioritised for the next iteration. coach and motivate the project team. with openness, honesty and respect in all situations and be adept at conflictresolution and direction setting. Your experience/Background/Core Skills Experience as a HR IT specialist (Payroll, Reward etc.). Experience working more »
the latest technology stack. Depending on requirements, we offer an opportunity to attend industry relevant conferences. Key Responsibilities: ● Daily team management (motivation, individual meetings, conflictresolution, understanding expectations, managing leaves…) ● Ensuring the application of established work methods with the CTO (Daily, Retro, Demo…) and VP of Engineering ● Team more »
Excellent verbal and written communication skills. Ability to clearly articulate project goals, plans, and issues to team members, stakeholders, and clients. Strong negotiation and conflictresolution skills. Organisational and Analytical Skills : Exceptional planning and organisational skills to manage multiple projects simultaneously. Strong analytical and problem-solving abilities to more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
Service Focus Results Driven Attention to detail Judgement and Decision-Making Forward Thinking and pro-active Communication and team working skills Problem solving and conflictresolution Ability to analyse and think logically Seeks to deploy consistent methodologies and techniques Ability to work to deadlines Business awareness Ability to more »
Leadership Strong collaborative skills, able to work independently or lead cross-functional teams Experience motivating and managing teams to achieve project goals Proficiency in conflictresolution and problem-solving What We Offer Competitive salary and benefits package. Opportunities for professional growth and career advancement within a dynamic and more »
health care professionals within and outside the ICB and a partnership approach to working across organisations. Highly effective skills and effectiveness in handling sensitive conflictresolution, facilitation/mediation, and management. Ability to write and present concise and effective committee papers, business cases and contracts. Autonomy Essential Must more »
Greater London, England, United Kingdom Hybrid / WFH Options
DS Smith
collaborative culture across portfolio management, programme and project teams A team player with exceptional team leadership skills Ability to analyse, think quickly and resolve conflict Strong communication, interpersonal and mentoring skills Ability to adapt to a changing environment Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
The Gambling Commission
and their configuration. - Ability to identify the main issues in complex problems, clarify understanding or stakeholder expectations, to seek best option. Ability to resolve conflict in line with our ways of working, as and when it arises. - Experience of designing and delivering software that meets Web Content Accessibility Guidelines more »
initiatives in a clear and understandable manner to non-technical colleagues. Financial and business acumen to understand the implications of architecture choices. Negotiation and conflictresolution skills. Desirable : Experience with other Zscaler products such as ZDX, Cloud & Branch Connector, Risk360. Knowledge of Identity & Access Management services and adaptive more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
the lead whilst being adaptable, to ensure the best outcome for the Business. Well organised and skilled in effective time management, people management, coaching, conflictresolution, task allocation, delegation and risk management. Keen interest in industry trends, particularly DevOps. Strong appetite for learning. Ability to handle and thrive more »
activities of Workday FINS/PSA projects or similar ERP modules from SAP/PeopleSoft/Oracle within a complex global organisation. Exceptional facilitation, conflictresolution and prioritisation skills, with ability to lead global workshops. Strong understanding of ERP implementation methodologies, tools and delivery methods. Previous experience of more »
Bristol, Somerset, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
understandable to a non-technical audience Strategic planning experience An effective communicator with experience in MS applications/tools Good business negotiation skills, influence, conflictresolution, and problem solver If this role sounds like something that you would be interested in, please click the link to apply or more »
of requirements \ benefits analysis Strategic roadmap building Ability to think outside the box to establish pragmatic solutions to issues Excellent organizational skills, negotiation and conflictresolution skills Experience of delivering successful application systems implementations Understanding of project management tools and techniques. Excellent verbal and written communication skills Desirable more »