Customer Service Jobs in Buckinghamshire

1 to 25 of 54 Customer Service Jobs in Buckinghamshire

Participant Experience Agent - German Speaking

Newport Pagnell, England, United Kingdom
Hybrid / WFH Options
BI WORLDWIDE
sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/Customer Service specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customer service Maintain and update more »
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e-Commerce Account Manager

High Wycombe, England, United Kingdom
Avery Dennison
connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »
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IT Technician Apprentice

Milton Keynes, Buckinghamshire, South East, United Kingdom
Back 2 Work Complete Training
support on a wide variety of client accounts. You will build detailed, accurate and insightful weekly and monthly reports. You will also provide excellent customer service and communications in this client-facing role and assist in the delivery of campaigns, tasks, and projects. Key Responsibilities Build and maintain … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Brief, design, build and deploy best practice email and SMS campaigns Build and optimise … marketing automations to drive client revenue & customer retention Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets and time tracking Attend client meetings/calls as required, taking minutes and communicating actions and decisions to all stakeholders Develop and maintain an understanding of current more »
Employment Type: Permanent
Salary: £18,000
Posted:

Service Engineer (White Goods / Domestic)

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
Service Engineer (White Goods/Domestic) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Milton Keynes Are you a White Goods/Domestic Appliance engineer looking … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Field Service Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Net-Worx (2001) Limited
Field Service Engineer Permanent, Full Time Field-based Basic starting salary: £35,466.00p.a. (plus London weighting allowance if living within the M25) - With additional OTE earning potential as well as salary increments for additional skills. Our client have an exciting opportunity for a Field Service Engineer to join … them. You would be responsible for the successful management and resolution of customer and product issues thereby maintaining and enhancing the reputation of the company and its brands. They improve quality of life across the globe with their innovative home appliances, superior solutions and exceptional brands including Bosch, Neff … Theyare looking for people who share this passion and a collaborative approach to join their team. What are theylooking for? As the successful Field Service Engineer, you will ultimately be responsible for representing the company in delivering field-based customer service and product repair, modification and installation more »
Employment Type: Permanent
Salary: £35,466
Posted:

Field Service Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
BSH Group
Field Service Engineer Permanent, Full Time Field-based Basic starting salary: £35,466.00p.a. (plus London weighting allowance if living within the M25) - With additional OTE earning potential as well as salary increments for additional skills. We have an exciting opportunity for a Field Service Engineer to join us … at BSH. You would be responsible for the successful management and resolution of customer and product issues thereby maintaining and enhancing the reputation of the company and its brands. At BSH, we improve quality of life across the globe with our innovative home appliances, superior solutions and exceptional brands … looking for people who share this passion and a collaborative approach to join our team. What are we looking for? As the successful Field Service Engineer, you will ultimately be responsible for representing the company in delivering field-based customer service and product repair, modification and installation more »
Employment Type: Permanent
Salary: £35,466
Posted:

Field Service Engineer (South UK)

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Chubb Fire & Security Limited
days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »
Employment Type: Permanent
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L2/L3 Technical Specialist

High Wycombe, Buckinghamshire, South East, United Kingdom
Bluegate Consulting Ltd
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Employment Type: Permanent
Salary: £50,000
Posted:

L2 / L3 Technical Specialist

High Wycombe, England, United Kingdom
Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
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IT Project Manager

Amersham, Buckinghamshire, Little Chalfont, United Kingdom
Hybrid / WFH Options
Jefferson Wells
and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »
Employment Type: Contract
Rate: £650/day
Posted:

Customer Technical Support

High Wycombe, Buckinghamshire, South East, United Kingdom
Vanta Staffing Limited
Vanta Staffing High Wycombe are recruiting for a permanent Customer Technical Support role within the Sales and Service team, for an established company based in High Wycombe. The position would suit a technical person with mechanical skills and customer focused. The job is wide-ranging serving Customers … and supporting the Sales and Service Engineers. Monday - Friday 8am - 5pm with 1 hour for lunch GBP25,000 - GBP26,000 per annum DOE The main responsibilities of the Customer Technical Support role are: · Serving and advising customers on equipment and parts. · Running of the Parts department including stock … control, administration, and management. · Trade Counter Sales and Customer Service support. · Managing the scheduling and dispatch of orders. · Dealing with customer email and phone enquiries and processing sales and purchase orders. · Occasional local van deliveries to support customers and the Sales and Service teams. The key more »
Employment Type: Permanent
Salary: £24,000
Posted:

Service Desk - 2nd Line

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Tate
IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »
Employment Type: Permanent
Salary: £26000 - £33000/annum excellent benefits
Posted:

Service Desk Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Acora Limited
is to unleash the potential of people through amazing IT experiences. Role Overview: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The Service Desk Analyst will work within the Service Desk Team providing 1st … requests and solving problems impacting delivery of BAU IT services. You will also identify and suggest improvements to processes and procedures used by the Service Desk to keep our customers happy. Key Responsibilities: - Providing top-quality 1st line support - Taking ownership of incidents, requests and problems - Ensure all modes … of customer contact are responded to Telephone calls and Emails, Self-Log - Providing a first class level of service by meeting or exceeding contractual SLAs, KPIs and Customer Satisfaction - Ensure the highest level of trouble shooting is applied to every customer contact made through the use more »
Employment Type: Permanent
Posted:

Engineer Apprentice

Triangle Business Park, Quilters Way, Stoke Mandeville, Aylesbury, England
SUMITOMO(SHI)DEMAG PLASTICS MACHINERY (UK) LTD
working alongside established professionals and undertaking product training which will support development of technical proficiencies and understanding. Taste of the job role: Provide field service for the complete range of SD machines both in the UK and abroad Commission machines to approved standards and within agreed time scales Service and repair machines and equipment to approved standards Configure machines to customers’ specifications Complete the company’s documentation on time and efficiently, particularly, Service reports, Commissioning reports, Spare parts return documentation, Logbook Fault finding, diagnosis and debugging on machines, supported by qualified engineer Maintain the company’s image … safe and focused approach while driving for company business. Show a keen interest in electrical, electronics, and mechanical engineering concepts. Willingness to deliver impactful customer service to both external customers and internal colleagues. Possess an honest and accountable approach to completing work tasks. Collaborate with colleagues across the more »
Employment Type: Advanced Apprenticeship
Salary: £18,666.00
Posted:

Field Service Engineer, Electronics IT Systems

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
TRS Consulting
Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Lending Servicing Officer

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »
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IT Service Desk Analyst

Milton Keynes, Buckinghamshire, South East, United Kingdom
Domino's Pizza
what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. Were looking for a passionate and customer-focused IT Service Desk Analyst to join our team. … ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis youll have a basic level of IT … skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There more »
Employment Type: Permanent
Posted:

Specialist Pharmacy Technician Homecare and High Cost Drugs

Milton Keynes, United Kingdom
Milton Keynes University Hospital NHS Foundation Trust
metabolic disorders. In this role, you will respond to patient, clinic, and homecare queries, lead originator to biosimilar switch clinics, lead the lipid clinic service, and conduct initiation telephone clinics for patients starting on anti-cholesterol biologics. You will also collaborate with the wider pharmacy team and other healthcare … skills, and demonstrate a commitment to developing services and providing the best patient-centered care. The job role covers several aspects of the pharmacy service and will be split as follows: Supporting the Pharmacy Homecare Service - 60% Supporting the Pharmacy Business Manager and Principal Pharmacist for Homecare with … High-Cost Drugs - 20% Providing a medicines management service to the wards - 20% To manage and develop the MKUH Pharmacy Homecare Service by providing a Specialist Technician service to the Pharmacy Homecare Team. To participate in the ward-based Medicines Management Service. To supervise the work of more »
Employment Type: Fixed-Term
Salary: £35392.00 - £42618.00 a year
Posted:

National Account Executive

Milton Keynes, Buckinghamshire, South East, United Kingdom
TPS
are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »
Employment Type: Permanent
Salary: £20,000
Posted:

Service Desk Technician (GBS)

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »
Employment Type: Contract
Rate: £20 - £25/hour
Posted:

Technical Project Manager (Cladding Remediation)

High Wycombe, Buckinghamshire, South East, United Kingdom
Taylor Wimpey PLC
As a member of the team you will be directly contributing to improving the safety of buildings and providing assurance to residents through our customer-focused approach to remediation. The scope of the role is to manage multiple projects through various stages in the project lifecycle, such as design … the designs and materials used to be recorded. Effectively manage the professional bodies, consultants, Contractors & Subcontractors as required across remediation projects. Provide cost-effective service, carefully control expenditures, and manage budgets and overheads. Ensure that all internal project meetings are arranged and managed promptly and efficiently, ensuring all relevant … full review is undertaken at the Practical Completion of each phase and ensure lessons are learnt and incorporated across all current and future phases. Customer Service Delivery Ensure stakeholder communication is proactive, empathic, focused and engaging. Where required, develop a resident strategy for each phase of the project more »
Employment Type: Permanent
Posted:

Spanish Speaking Customer Support Technician

Milton Keynes, Buckinghamshire, South East, United Kingdom
Hybrid / WFH Options
Gerrell & Hard
Spanish Speaking Customer Support Technician Milton Keynes Up to £35k This is a new role within the Customer Support team; this is a full-time, hybrid role working 3d/w from the Milton Keynes office, with 2d/w working remotely. As a Customer Support Technician … language. An occasional requirement for national and international travel, primarily to meet customers and support product deployment. Relevant Knowledge & Experience Essential : Demonstrable experience of customer service in an engineering, or technical environment Excellent customer relations skills Fluent in English and Spanish Desirable : Good ability with Excel, and more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
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Support Engineer Apprentice

CRAYON HOUSE, MERCURY PARK, WOOBURN GREEN, HIGH WYCOMBE, England
CRAYON LTD
closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Inside Sales Support

Milton Keynes, Buckinghamshire, South East, United Kingdom
Frossell Recruitment Ltd
Beverages market. (Please only apply if you have SAP experience) Essential requirements Min of 2 years experience utilising SAP Excellent sales administration skills Excellent Customer Service Skills both face to face and over the phone Good use of MS packages including Word and Excel Strong Work ethic and … a desire to achieve great results Excellent communicator with good relationship-building skills Experience in setting up new customer accounts and pricing Key responsibilities Setting up new customer accounts ensuring complete and accurate master data Maintenance of billing plans for customer contracts on SAP, ensuring financial values … are correct and up to date. Processing samples onto SAP Reviewing contact of customer orders, verifying quotation and order Administering the ordering of third-party products for customer orders, raising purchase orders that are correct and in a timely manner. Liaising with internal and external parties in order more »
Employment Type: Permanent
Salary: £35,000
Posted:
Customer Service
Buckinghamshire
10th Percentile
£22,750
25th Percentile
£24,500
Median
£32,500
75th Percentile
£40,000
90th Percentile
£57,500