1 to 25 of 45 Customer Service Jobs in Leicestershire

Are you looking for a Customer Service Coordinator job based in Leicestershire? If so, I have a fast-paced and innovative technology company with in-house Software Development and Application Support Teams, who are looking for a Customer Service Coordinator for an office-based role in … Leicestershire. The successful Customer Service Coordinator will support all internal and external customers, providing full support to the National Service Manager, in maintaining the smooth running of the service team across three business areas, acting as the first point of contact for customers, responding to all … enquiries efficiently and professionally. Main duties for the Customer Service Coordinator based in Leicestershire: Answering incoming calls and handling customer inquiries. Checking through all engineer's daily work and update on the service log website including escalations, projects, and audits. Completing daily checks of remote monitoring more »

Location: Leicester Salary: £24.25k per annum (plus commission) Job Type: Full Time, permanent We're AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our … can offer strong development opportunities/career paths for individuals looking to join us. About the Role: Are you passionate about delivering a great Customer journey? Well, you're in great hands. We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to … join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways. Here's more »

payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »

provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »

various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next Customer Service Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and more »

Topps Tiles that might surprise you. Like the scale of our Head Office in Leicester. We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof. Tight-knit teams of talented people working together and working hard to get things done and … anything less from an ambitious, dynamic, market-leading, multi-million pound retail business? The Role We currently have an exciting opportunity for an IT Service Analyst to join our IT Service Desk Team at Topps Tiles based at our Head Office in Grove Park, Leicester. Reporting to the … IT Service Desk Manager, you will utilise your IT skills to deliver world class service to internal stakeholders. The successful candidate will work in a dynamic, hardworking 8-person team to support the company's IT services. Responsibilities include : Ensure that issues that need to be escalated are more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »

and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work … our systems and ways of working to help serve our customers in the best way Key Accountabilities: Responding to and resolving IT incidents and service requests in a timely and professional manner, while ensuring that all incidents are logged and prioritized according to agreed SLAs. Providing excellent customer service to our customers, including communicating with customers to understand their issues, providing regular updates on progress, and ensuring that all issues are resolved to the customer's satisfaction Maintaining accurate records of all IT incidents and service requests, including documenting all actions taken and ensuring more »

small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

This is an exciting time to join the Orthopaedic service at UHL. You will be a valued member of the Fracture Clinic Admin team, helping to support patients on the emergency care pathway whilst completing an apprenticeship. Its a busy environment but you will be totally supported by colleagues … the phone and face-to-face You will support the co-ordination and smooth running of the emergency care pathway Training Level 2 in Customer Service Training is either on site (Leicester Royal Infirmary or Leicester General Hospital) or online Training will take place for a day session … around every 6 weeks Potential full time employment. Apprenticeship Standard Customer service practitioner (level 2) Training Provider UNIVERSITY HOSPITALS OF LEICESTER NATIONAL HEALTH SERVICE TRUST Working Week Monday to Friday - Full time (37.5 hours). Expected Duration 14 Months Positions Available 1 Closing Date Thursday, 27th June more »

As a Light Commercial Vehicle Technician/Mechanic/Master Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring safety and quality. A Master Technician must have technical knowledge, a professional attitude, focus on efficiency & productivity, run diagnostics, resolve … accommodate all requests, where possible ensuring core business hours are covered Key Responsibilities: Inspect customers’ vehicles/goods, prior to and on completion of service, maintenance or repair work. Undertake diagnosis of repair requirements to vehicles. Conduct electronic visual health checks (eVHC) on all vehicles and provide a comprehensive … such as engine – gearbox replacements. Ensure a final inspection of all work is implemented and when requested, fully test if safety related or a customer concern. Record accurate details of work done on Repair Order and other information required by policy and statutory procedure. Compliance with Departmental and Company more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »

our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction. Activities will include: planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and … electrical systems produce timely and detailed service reports related to BEUMER sortation and material handling equipment supporting installation projects, modernisations and warranty work attend breakdowns with the ability to troubleshoot, test and repair technical equipment operational and residential site cover working individually and as part of a team on more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »

The Opportunity: Avantor is looking for a customer-centric and detail-oriented IT Support Engineer to join our Help Desk/Site Support team in Lutterworth! Your primary focus will be to provide front line IT support to our internal customers, ensuring the IT needs of our local facility … the best solutions for our internal customers as well as the team in achieving their goals. If you have the drive to provide exceptional customer service and an analytical mindset -let's talk! The team Avantor's Help Desk/Site Support team is part of our Information … supporting office products and suites (O365) and/or mobile technology (both OS and hardware) is necessary Previous experience of with an ITSM tool "Service Now" or RMM tool "Datto'' or similar is desired Prior experience with building/maintaining/repairing user workstations/laptops; resolving user printer more »

Behaviours Training & Qualifications Essential NVQ Level 1/AAT Foundation Level or equivalent experience Experience Essential Data entry experience/administrative experience Finance Experience Customer Service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome more »

training and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and … experience as a Service Desk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across … You will have full ownership of the calls that you take: To quickly identify and resolve broad ranging incidents whilst providing high standards of customer service. The ideal candidate will have the following skills and experience: Passion for technology Keen to learn new skills and further your knowledge Familiarity more »

Service Engineer (Agricultural/Plant) £38,000 - £44,000 (OTE Up To 60k for Overtime) + Mon-Fri + Company Car + Progression + Company Pension + On-site Parking ***We welcome applicants from Construction, Plant, Crane and Military backgrounds*** Leicester Are you a Service Engineer from an … second to none ensuring them to be industry leaders within agricultural services. They are a family run business who pride themselves on their excellent customer service to make sure it is a smooth process for clients every time. In this role you will be using your experience to … Diagnose problems with machinery ensuring it is safe to use Demonstrate and install machinery when required Travel to clients in surrounding areas Work with service and workshop managers to make sure timeframes are met The Person: Experience in working with agricultural or plant machinery Willing to work overtime during more »

practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Coordination and administration of maintenance compliance documentation including PMI, MOT, service events. ? Adherence of Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

and knowledge of Windows operating systems and Microsoft Office applications Understanding of networking principles and troubleshooting techniques Able to work independently Exceptional communication and customer service Strong problem-solving skills and attention to detail more »

maintain agreed contractual terms and conditions. Prepare cost models for different types of programmes. Prepare competitive price and/or bid proposals. Provide excellent customer service to support the end user. Support Subcontract Managers with the negotiation and management of major subcontracts. Support the Head of Commercial on more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »