About the role A leading Public Safety client of ours is looking for a CustomerService Engineer to join their tam to work across a variety of customers and services. As a CustomerService Engineer, your role is all about providing exceptional second line technical support … and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead CustomerService Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna … our Headquarters in Vienna and our client sites around the UK to support services. Your Main Responsibilities: * Communicating with & responding to customers about technical service incidents, events and requests. * Analysing and diagnosing errors and faults * Proactively drive incidents through to resolution * Collaborate with our engineering teams, in the UK more »
Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customerservice Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
ISR Recruitment Ltd
is highly desired) Strong verbal, written interpersonal, and telephone communication skills are required Microsoft Office skills (PowerPoint, Excel, Word and Outlook) Possess a strong customerservice orientation while maintaining a high level of integrity and confidentiality Please call Matthew Craig here at ISR to learn more . more »
holiday, plus bank holidays plus the option to purchase additional Opportunities for career growth and advancement You'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, micro-lifts and goods lifting equipment What You Will Do: As a … you will: Conduct maintenance, repair, and call-out visits on various types of disabled aid products, micro-lifts and goods lifts Ensure high-quality service and safety standards. Perform effective risk assessments and maintain site log cards. Participate in our on-call rota, receiving additional standby allowance and call … What You Will Need to Succeed: An NVQ level 2 in Lift Engineering or equivalent. Proven experience as a Stairlift Engineer, Domestic Engineer or Service Engineer within the lift industry A valid UK driving licence. A passion for delivering excellent customerservice If you have a comprehensive more »