1 to 25 of 36 Customer Service Jobs in Nottinghamshire

Service Delivery Coordinator Location : Bilsthorpe, Newark, NG22 8UA, UK Salary : Competitive + Benefits Contract : Permanent, Contract Hours : Part-time - 20 hours per week Benefits : A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length of service. Hybrid working. … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with other department heads and sales colleagues to ensure that there is a holistic … approach to the end to end services that our customers receive, whilst also continually driving service and quality improvements. Key duties and responsibilities are : Creating and driving the strategic direction for Managed & Professional Services Ensuring that services meet all statutory requirements and are delivered to SLA, time and budge … all Managed & Professional Services Establish SLA’s, OLA’s and KPI’s to manage the performance of internal resources, shared services and 3rd party service providers Drive continuous, measurable Service Improvement and Development Plans Identify operational risks to services and projects, ensuring mitigation actions are recorded and delivered more »

As part of a team, the post holder is responsible for providing a front line technical support service to customers from all areas of the force and across the rank structure. The role will ensure that customers understand their IT to get the most benefit in their roles, gain … them there and then or recording the issues to help the investigation and diagnosis by other IS teams. Follow up on calls waiting for customer and waiting for authoriser to ensure they are completed within service targets. Follow up on Customer feedback on the closure of incidents … and stock checks for all technology assets, including the recovery of unused hardware or software assets. Administer asset records for devices, components and monitor service usage and billing working with service providers as required. To participate in the Force PDR process. Training Level Customer Service Specialist more »

About the role Working alongside the Commercial Contracts Manager, the Contracts Administrator will be responsible for maintaining the contracts database, producing and maintaining standard customer contracts, updating customer contract information on our systems, and supporting the Commercial Contracts Manager with bespoke customer contract requests and other ad … hoc tasks. Key duties and responsibilities are : Ensuring sufficient detail is gathered to enable creation & management of contracts within our contracts database Creation of customer contract documents utilising standard templates Assisting Commercial Contracts Manager with creation of complex/bespoke customer contracts Ensuring customer contracts are accurate … individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and more »

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »

courses and events (i.e. face to face, via e-learning and/or blended learning). As a member of our "front of house" service, ensure that our learners, customers, and stakeholders/partners are supported and have the best experience leading up to, during and beyond their time … Coordinators, ensure that administration activities are efficient and effective across DREEAM. Contribute to the redesign of relevant processes to maximise efficiency and learner/customer experience. Utilise our digital systems (following training) to support the planning, scheduling, delivery, and reporting of our high-quality education to our learners and … the shift. Where appropriate, inform other team members as part of our DREEAM escalation procedure. Ensure the provision of a prompt, responsive and professional customer engagement service via phone, email, our case management system (Dynamics 365) and Social Media channels. Escalating queries and concerns as required to other more »

Under the supervision and support of a Pharmacy registered professional, the role will assist the Dispensary team to deliver a safe and high-quality service to our patients and customers. We are looking for a team player with a professional outlook who can demonstrate good customer service … a team Ability to perform and work under pressure Demonstrate ability to learn new skills Desirable Experience of working in a pharmacy environment Proven customer service experience Communication and Relationship skills Essential Able to communicate clearly verbally and electronically within a team Good telephone manner Able to relay … and Behaviours Essential Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and … grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence. more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

Express Recruitment are looking for a hard-working professional to join their client’s busy service desk as a Client Service Administrator. In this role you will be required to assist with any administration tasks and build rapport with external contacts on a daily basis, as well as … 30pm Monday to Friday. There is onsite parking available and is a great public transport location. Roles & Responsibilities Take inbound phone calls and handle customer enquiries efficiently Oversee portal management for key clients and accounts Manage email queries coherently and in a timely manner Liaise with Engineers, external suppliers … and 3rd parties Ensure customer portals and email inboxes are monitored daily Improve customer service experience and build client relationships Skills & Experience Previous strong Administration experience essential Polite and professional telephone manner Previous administrative experience preferred Confident using IT platforms including Microsoft Office Able to build rapport more »

client success through a diverse range of IT and Telecom services. You'll manage a portfolio of key accounts, ensuring that clients receive unparalleled service and support. Your role will be pivotal in identifying new business opportunities, fostering long-term relationships, and delivering customised solutions that meet and exceed … by understanding their needs and ensuring our solutions align with their business goals Strategic Planning: Develop strategic account plans that drive growth and enhance customer satisfaction Sales and Revenue Growth: Identify and pursue new business opportunities within existing accounts, expanding our footprint and driving revenue growth Solution Delivery: Collaborate … ability to articulate complex technical concepts to a diverse audience Problem-Solving: A proactive problem solver with the ability to think critically and strategically Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations What our Client Offers: Competitive Salary: Attractive base salary with more »

include understanding client issues, writing client issues into the internal case ticketing system, learning problem solving techniques to solve or escalate these incidents and service requests within the company. This job position is a true entry level job to start your IT career at Thrive. We passionately believe in … Handle overflow for incoming call queue on an as-needed basis Create new tickets for overflow on an as-needed basis Handle technician level service request on an as needed basis Identify variable billing request and seek approval by the Manage Provide daily ticket transfer communications between day shift … and night shifts Provide Customer Service when required based on service Training You will work towards your Information Communication Technician level 3 apprenticeship programme and will receive this qualification once passed and completed the course. Training will be delivered remotely (only the training and not working remotely more »

Extensive experience in solution design and architectural thinking. Sound knowledge of API and Integration architectures, encompassing legacy integration. Background in consultancy, technical leadership, or service design. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a … your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for more »

is desirable, but not essential, training will be provided. You will be responsible for receiving, assisting and directing patient enquiries, signposting to the appropriate service or healthcare professional in a courteous, efficient and effective way. You will also provide general assistance to the practice team and project a positive … and ask to speak to one of our Reception Duty Managers. Main duties of the job Ensure an effective and efficient reception service is provided to patients and any other visitors. Welcome visitors to the Practice and direct them appropriately. Deal with all general enquiries, explain procedures and make … graduate teaching programme in place. We are part of the Rushcliffe PCN and are a high achieving Practice with full QoF and local enhanced service achievements. Free staff parking is available and access to the NHS pension scheme. We will keep job applications for 6 months and if further more »

Loans and work experience opportunities for adults and young people. As the ICT Co-ordinator your duties will include; Providing a quality ICT support service to both learners and staff Maintaining and developing the organisations website, hardware, software, network, and other computing equipment. Providing personal user support and help … desk service to all users, at various levels Maintaining the company intranet and update as and when required using SQL, HTML and ASP Monitoring the systems performance and undertake maintenance and upgrades that are required. Ensuring that the IT function is GDPR compliant Maintaining regularly audit and update all … you MUST have the following: Recent and relevant experience in a 1st/2 nd/3 rd Line ICT Support role with excellent customer service skills Experience of Microsoft Server and Office 365 Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access more »

your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for … to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven more »

deliver control system solutions to the water industry, including the management of asset replacements for control systems across the UK. The Company operates a customer focused, strong people-first culture, supplying a global market through industrial verticals. Some of Your Key Duties Include: You will be leading a department … established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »

flexible approach The ability to work using own initiative and without constant supervision Excellent Team player Excellent telephone manner Understanding the importance of excellent customer service Organisational skills with a keen eye for detail, literacy, and accuracy On-site auditing of hardware, software and notation Willing to be more »

established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »

can communicate with colleagues and customers alike. About You The ideal candidate will have: Experience of working on own initiative and in teams Is customer focused and shows a desire to deliver excellent customer service with good interpersonal skills The ability demonstrate capacity to organise self/… Interviews will be held:In July - Dates to be confirmed If you have any technical issues when completing your application, please contact our Employee Service Centre:https://emss.freshdesk.com/support/home By applying to this job, you agree to ourTerms & Conditions.*By submitting your application you … within a great team and a competitive salary you will have access to: 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working to more »

business Assisting in developing a lifecycle strategy for their core assets Monitoring and reporting across the production and non-production platforms infrastructure Continuously improving service to optimize costs and deliver of SLAs Building relationships with vendors to identify possible opportunities Creating appropriate documentation where needed Creating and maintaining dashboards … and authentication protocols Working knowledge of Azure AD Good troubleshooting skills Ability to both work independently and cross collaborate with various internal teams Excellent customer service and communication skills Able to present technical issues to stakeholders across the business The Package You'll enjoy a great range of more »

our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Ted Baker, Selfridges, Dufry (World Duty Free Group), Seasalt, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

of CDM 2015 Regulations and related construction Health & Safety matters and have experience in dealing with customers. If you understand the need for excellent customer service and the ability to work under pressure and motivate yourself without supervision this role might be the role for you! Benefits We … you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment more »