1 to 25 of 31 IT Support Jobs in the West Midlands

Job Title: Senior IT Support Technician Location: Birmingham Salary: £29,605 - £32,982 per annum - SS4 Job Type: Permanent, Full-time University College Birmingham is proud to have been voted top in the International category in the prestigious 2023 Whatuni Student Choice Awards . We were also awarded … University Rankings 2024. The Role: University College Birmingham is looking for a talented, experienced and driven Information Technology professional to join our growing Digital IT Services Department as a Senior IT Support Technician. The Technicians team within the Digital IT Services department provide an excellent 1st … and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies across the University campus. The more »

IT Project Engineer, IT Support ( MSP ) Henley-in-Arden, Monday/Wednesday/Friday £35,000 - £45,000 + Training + Progression + Benefit Are you an IT Project Engineer looking to join a local, stable and well organised IT Solutions company, having built a … want to work with a skilled team of likeminded professionals working across a range of industries. On offer is an exciting opportunity for an IT Support Technician to work with their cutting edge technologies with top level training, in a business going from strength to strength over the … last few years. In this role, the successful IT Support Technician will be managing devices, dealing with tickets, working on maintaining office systems and general helpdesk work and troubleshooting a range of IT issues for various customers and businesses. The ideal IT Support Technician will more »

IT Support Engineer { MSP } Stourbridge £25,000 - £30,000 + Progression + Training + Overtime + Car Are you an IT Support Engineer looking to kickstart your career in the IT industry in a role where you'll find a competitive salary and role progression … within a fast-growing IT Support company? On offer is an exciting opportunity to catapult yourself into the IT industry by entering an IT Support Engineer role where you will be part of a client-focused IT Support company which is regarded as … the top IT services company in the area. In this role, the successful IT Support Engineer has a chance to provide effective IT support by dealing with client tickets at a fast pace as well as being a team player who professionally conducts themselves, is more »

IT Support ( Automotive ) £25,000 - £35,000 + Training + Progression Birmingham Are you an IT Support Technician, IT Graduate or similar looking for progression in the automotive industry working for a family run business that has gone from strength to strength since 1969 and … now operate across 8 sites? Do you want to excel in a varied position that offers technical training for IT Support as well as extended training within the car spares business? On offer is an exciting opportunity to join a thriving business in a role that differs from … your average IT job. This is a role that requires the individual to be flexible as they assist a business across IT, warehouse and admin responsibilities. In this role you will assist the IT Manager with general IT Support and lend a hand in other more »

IT Support ( Education, Drivers Licence required ) £24,000 - £30,000 + Profit Share + Paid Certifications + Progression Stoke-on-Trent Are you an IT Support Engineer or similar local to Stoke-on-Trent looking to join a leading IT Specialist in the education industry … who provide, implement and manage IT Support for a range of different schools, councils and government organisations across the UK? Do you want the opportunity to increase your skillset and experience working in a professional environment to ensure the success of various IT departments, assisting with hardware … rollout, network management and general IT troubleshooting? On offer is an exciting opportunity for an IT Support Engineer or similar looking to step up into a position that offers progression into more senior positions. This is a position suitable for someone with a strong background working in more »

IT Support Technician - Stoke-on-Trent - GBP £30,000 (Hybrid/Field) My client is one of the UK's foremost IT Companies and is in the midst of company growth! They are seeking a competent IT Support Technician to join their team. This position … join a great company and team with plenty of potential for growth. As a successful candidate, you will be responsible for providing top-notch support and troubleshooting services for desktops, servers, and software. Your role will require the highest level of technical proficiency, responsiveness, and customer service. Self-motivation … Key Responsibilities: Continuously develop knowledge and skills, particularly in portal development, to prepare for future projects and progression opportunities Provide first and second-level support for the user base, including troubleshooting software, hardware, and business applications. Provide first and second-level support for IT systems used by more »

Graduate/Trainee IT Support (Education) £23,000 - £25,000 + Training + Company Benefits Lichfield Are you an aspiring IT Support Engineer looking for an entry level role in a well-established independent school that has supported education in the UK since as early as … you want a role that provides on the job training on a campus that puts education first and will allow you to take your IT abilities of troubleshooting and problem solving to the next level? On offer is an exciting role in a small IT team where you … network of over 450 students and teachers which will leave each day different from the last. In this role you will provide 1st line IT support to teachers, students and internal staff. The exposure to various issues and on-the-job training from the Network Manager will help more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »

Extra Recruitment are currently engaged with a local MSP client, who require 1st Line IT Support to join their team. You will be the friendly face of the IT department, helping both staff and clients. The ideal 1st Line Support Technician must have MSP experience, will … be able to provide a fast and responsive local IT support service to clients and staff in line with IT policies and procedures. To also complete tasks to support the IT team in implementing new technical features. Key Responsibilities of a 1st Line IT Support: To provide 1st line support to all staff in the company both internally/externally Escalate calls where necessary to IT support on other client sites To set-up staff on desk-tops, laptops, phones, MACs To actively use and review the IT more »

is office based. Applications are welcome from people who live within South East Staffordshire.** This is a great opportunity for a 2 nd Line IT Support Technician to work in a small, cohesive and well established team of experts. They are an IT support provider who … work with a broad client base , meaning their staff have a great opportunity to develop their own IT skills and also learn more from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery … incident response. A competitive salary and a great working environment is on offer here. What we need from you as a 2 nd Line IT Support Technician: 2yearsexperience as a 2 nd Line IT Support Technician Able to thrive in a fast-pacedMSPworld, and understand the more »

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our client, an established IT support provider, serves a diverse clientele, offering ample opportunities for personal skill growth and knowledge sharing among peers in a friendly and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on … a competitive salary and an enriching work environment. What We're Looking For: Minimum 2 years of experience as a 2nd to 3rd Line IT Support Technician. Thrives in a dynamic MSP environment with a focus on customer satisfaction. Proficient in core Microsoft technologies: AD configuration, Group Policy more »

IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing … high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware … and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line more »

Are you a tech-savvy problem solver looking to kickstart your career in IT? Do you have a passion for technology and a knack for helping others? If so, Baltic Apprenticeships are excited to be working with an IT services business who wants YOU to join their dynamic … team as an IT Support Technician Apprentice! They pride themselves on delivering top-notch IT services to businesses across Bromsgrove and beyond. Their mission is to empower their clients with innovative technology solutions and unparalleled support. With over two decades of industry experience, they're committed to … excellence and continuous learning. As an IT Support Technician Apprentice, you'll gain hands-on experience and industry-recognised certifications while working alongside their expert team. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic more »

IT Support Technician - Warwick - £28k I am recruiting on behalf of my client, an investing in people award winner, for a IT Support Technician to join their ever-growing team based in Leamington Spa. The successful candidate will be a part of their technical team providing … internal IT support across their business. Skills required: Troubleshooting Office 365 Intune Windows OS Windows Server Installing, supporting, and maintaining Hardware devices Installing, supporting, and maintaining Networking devices Personal qualities: Excellent communication skills Excellent troubleshooting skills Be able to work as an individual and team Willing to undertake more »

IT Service Desk 2nd/3rd line Support Engineer – 24x7 ops Looking for an experienced IT service desk, IT support Engineer to join a new 24x7 operations team. Providing 2nd and 3rd line IT support with patching & infrastructure experience. You will play a … crucial role in maintaining and enhancing the IT infrastructure, ensuring optimal performance and reliability. This is working in the defence and security industry so there are exciting projects coming live all the time. Responsibilities will include: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions … security and functionality. This includes scheduled maintenance and ad-hoc tasks. Monitoring and Troubleshooting Documentation Communication Continuous Improvement You will have extensive, recent commercial IT Support, covering 2nd line and 3rd Line duties. Technologies include but not limited to: Windows 10/11 Office 365 suite Windows Server more »

We are seeking a motivated and enthusiastic IT Support Apprentice to join our team. This is an exciting opportunity for someone looking to start their career in IT, providing first-line support to our clients. Full training will be provided, along with a Microsoft development programme … to enhance your skills and knowledge. Role Provide first-line technical support to clients via telephone, email, and remote assistance tools Respond to and resolve IT support requests in a timely and professional manner Troubleshoot hardware and software issues on various devices including desktops, laptops, and mobile … devices Assist with the installation, configuration, and maintenance of IT equipment and systems Document and track support requests and resolutions using our ticketing system Escalate complex issues to higher-level support when necessary Maintain a high level of customer service, ensuring clients are kept informed of progress more »

for technology with your commitment to education? A pioneering educational institution, is on the lookout for enthusiastic individuals to join their team as an IT Apprentice. If you're eager to support staff and students in harnessing the power of technology, while also making a positive impact in … power of technology to enhance learning experiences and drive positive change in education. Join them in their quest to provide exceptional educational opportunities and support to their students and staff members. As an IT Apprentice, you'll play a crucial role in ensuring that their school community is … equipped with reliable and efficient IT resources. From assisting staff and students with IT queries to maintaining and troubleshooting ICT equipment, your contributions will directly impact the learning environment. ? In this role, youll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training more »

Onsite IT Support Engineer Our well established client is looking for a immediatley available IT Support Engineer on an initial 3 month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong Customer Service more »

The IT Support Apprentice will gain experience in providing support for the IT systems and services across the Foundation of schools. This will include handling through to resolution of First Line/Level 1 incidents and problems as well as working with other members of the … IT Team to help resolve 2nd Line/Service issues. Role Supporting the delivery of the Foundation-wide SLA across all schools and departments Acting as the initial point of contact for staff and students requiring help with IT issues and queries Proactive maintenance for IT systems … Accurate service desk information to enable the analysis of issues and effective configuration recording and management Effective troubleshooting, analysis and resolution of issues, using support from the School Lead Technicians where appropriate Assistance in the deployment of new client device software builds as and when required Assistance in the more »

This apprenticeship is a one-way ticket to your future career in IT... The company provides top-quality IT services, tailored perfectly to their clients needs. This award-winning company are the best in the biz! They have more than 25 years of industry experience and have even won … take pride in earning the right to be considered a trusted advisor! Following the completion of the programme, you will be a well-rounded IT Support Technician from having experience in a first-line position, resolving IT tickets and assisting with the overall maintenance of IT … Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To provide first-line support to customers, resolving IT tickets and updating the outcomes. To assist with the setting up, maintenance and repair of computers, computer-linked equipment and more »

MSP EXPERIENCE REQUIRED I’m recruiting on behalf of my client, an MSP/IT Solutions firm based in Birmingham for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including … Windows desktop and server environments, Office 365 administration, Active Directory, Azure cloud services, Network Troubleshooting, Telephony systems. Responsibilities: Provide second-line technical support to clients, troubleshooting and resolving issues related to Windows desktop and server environments. Administer Office 365 environments, including user management, email configurations, and security settings. Deploy … and manage Azure cloud services, assisting clients with migrations, implementations, and optimisations. Support and maintain telephony systems, assisting clients with configuration, troubleshooting, and upgrades. Collaborate with the first-line support team to escalate and resolve complex technical issues in a timely manner. Document and maintain accurate records of more »

IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration more »

IT Technical Support/Software Development - Warwickshire £35,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … using MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT Technical Support Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages … will be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration more »

About the role: An opportunity for an IT Support Technician has arisen with a great company based in Birmingham, close to junction 6 of the M6 motorway and 10 mins from Birmingham city centre. This role is predominantly office based, and will offer some home working As the … being hands-on and delivering change and transformation You will have broad and demonstrable technical experience, predominantly in the Microsoft stake. Microsoft Office 365 support Training and educating end-users of O365 capabilities and tools O365 technical administration (Teams, OneDrive, Sharepoint) O365 design and development Intune Management Patch Management … and Windows Servicing Ideally Microsoft Dynamics Business Central administration or awareness of similar ERPs Understanding of networking protocols Server support and cloud back-up Experience with RDS environments Proven Experience in a Support Role Main skills and competencies: Strong Microsoft technical skills listed above You will have a more »

With a focus on quality, sustainability, and customer satisfaction. Our team is dedicated to excellence in everything we do, from product development to technical support and customer service. Job Description: We are seeking a skilled IT Service Support Analyst to join our dynamic team at ARDEX. The … successful candidate will play a crucial role in providing technical assistance and support to the business, resolving issues promptly and efficiently. This role requires excellent communication skills, a strong understanding of IT systems, and a commitment to delivering exceptional customer service. As a problem solver, you will responsibly … maintain the integrity and availability of IT systems, analysis of data, utilise and develop technologies to enable business operations to function efficiently. Key Responsibilities: Ensuring the security and integrity of the IT systems is always maintained Troubleshoot, analyse, and resolve IT related incidents Install, configure, and proactively more »