comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITILFoundationCertificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity more »
properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an … as a minimum an ITILFoundationcertificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling.... more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an … as a minimum an ITILFoundationcertificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. Proficiency in CMDB more »
annum, Café discount. Closing date: 7th June 2024 About the Role This role is responsible for defining, improving and implementing a new set of ITIL processes and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition … Service Improvement Service Reporting Supplier Management and Global Procurement About You The successful candidate will have: Proven IT Service Transition experience of operating key ITIL processes including but not limited to:- Transition Management, Change Management and Problem Management. Proven global procurement experience, establishing Global procurement process where needed, whilst … working with one or more Service management product e.g. Freshdesk, Jira Experience of successful delivery of one or more Service Improvement initiative/project. ITILFoundationCertificate (V3 or V4). Project Management qualification (e.g. Prince2, MSP etc.) You must be in sympathy with the aims and more »
Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Fortinet Network Security Expert (NSE) Certification CompTIA Network+/CCNA CompTIA Security+ ITILFoundation Certification PRINCE2 Certification VMware Certified Professional (VCP) What We Offer: Competitive salary and benefits package Regular Company events Company pension Free parking more »
and client operating systems. Good knowledge of Citrix client/VDI technologies and concepts. Strong knowledge of Office 201x, Office 365 (32 & 64bit). ITILFoundation Certification Possess equivalent professional IT experience. Good working knowledge of Trade Floor applications and systems. Good working knowledge of applications hosted on more »
