matter Or Relevant experience of the subject matter Desirable Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Essential Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
across multiple technologies.Mentoring of junior team members.Consult with customers across a cross-team environment.Documentation and development of designs, processes, and procedures.Work within a structured ITIL/ISO20000 IT Service Management environment.Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions.Excellent presentation and reporting skills more »
Essential Technical Network Qualifications (e.g. VMWare, MCSE etc.) or equivalent qualification or relevant experience Degree or equivalent occupational/professional qualification or relevant experience ITIL Foundation European Computer Driving License (ECDL) Desirable PRINCE2 Foundation Knowledge/Experience Essential Servers & Storage Experience VMWare vSphere Experience Microsoft Active Directory Experience Microsoft Server more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
capabilities in Active Directory, DNS, DHCP, DFS, GPO, and PowerShell scripting Experience with Windows Server, including Hyper-V, and deep O365 skills Understanding of ITIL frameworks, including change, problem, and incident management Cloud Technician Responsibilities: Administer and manage the Microsoft Cloud Environment, including documentation and continuous improvement Oversee Hybrid AD more »
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
Level/Diploma Level 3 or 2 years 1st Line Support Experience Demonstrate commitment to ongoing personal development Desirable HND Computer Studies or equivalent ITIL Foundation Qualification EXPERIENCE Essential Experience in delivering IT facilities 2 years 1st Line Support Experience Experience of Windows Operating systems and Active Directory Management Exchange more »
training/projects or equivalent experience. PRINCE 2 Foundation Desirable Holds a relevant Degree or has equivalent Project and Programme management experience Prince2 Practitioner ITIL Foundation MSP Foundation Organisational Skills Essential Self-motivated/enthusiastic and able to use initiative to effectively manage and prioritise a varied workload. Ability to more »
imaging technologies like MDT and MCS, and knowledgeable about FSLogix and Citrix WEM Familiar with cloud computing platforms (Azure, AWS) and has knowledge of ITIL frameworks Capable of managing Windows drivers, printers, and has a background in Windows server management including Hyper-V and VMware Systems Engineer Responsibilities: Manage and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes. Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
York, England, United Kingdom Hybrid / WFH Options
FDS, A DXC Technology Company
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
S20, Beighton, Sheffield, South Yorkshire, United Kingdom
Kathryn Hanks Recruitment Ltd
to achieve deadlines & resolve issues. Analytical and methodical approach to problem solving. Excellent interpersonal and communication skills - in verbal and written English. Awareness of ITIL would be an advantage. Personal Qualities The role is based in Sheffield, but travel will be required all over the UK mainland. As this is more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
field of Information systems design, development and implementation. Desirable Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas more »
customer oriented. Able to show you take ownership and see things through. Solid, demonstrable experience of First Call resolution experience and experience within a ITIL environment also desirable. Technically, you will have experience supporting Windows and O365. If you’ve supported mac Users or Adobe Creative Cloud also, that will more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations. Awareness of more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Candour Solutions Limited
ESX, Horizon) Storage management and administration Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
Manchester Area, United Kingdom Hybrid / WFH Options
83zero
Active Directory Federation Services. Set the bar and ensure strict adherence to processes and best practice standards, especially Incident, Problem, Change and Project Management. (ITIL or otherwise). Documents and records procedures as needed and leads sharing of such content repositories. Your skills and experience: Experience of and applied understanding more »
