in the elevator and escalator industry, it is our mission to improve the flow of urban life. We are currently looking for an Area ServiceManager (lifts) to lead a team of maintenance professionals, who provide on-site customer service, and to plan and manage the … field service operations in the area. This particular vacancy covers the Central Belt of Scotland. Area Servicemanager position is an exciting opportunity for anyone in or outside of the Lifts industry - this individual will need to have excellent communication skills, management experience and will be … managing our commercial clients with a high level of professionalism and dedication. Key Responsibilities as an Area ServiceManager: Ensuring customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for resolving customer service quality complaints Accountable for solving more »
Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the strategic more »
Service Delivery Manager Aberdeen £50,000 - £55,000 Elevation Recruitment Group are supporting a key client of ours looking to hire a Service Delivery Manager, based in Aberdeen. This is an exciting opportunity to lead and develop a team of engineers ensuring 1st class … support to their customers 24/7. Key Responsibilities: Lead, mentor, and develop the service delivery team, fostering a culture of excellence and continuous improvement. Develop and maintain customer support policies and procedures Ensure that the necessary cover and working arrangements are available to customer requirements for 24/… support and ensure that service delivery performance measurements such as SLAs and KPIs are met. Report on service level performance and identify areas for improvement. Manage and maintain the call handling and ticketing processes Work closely with the Senior Leadership team and Project Managers ensuring that the strategic more »
relationships to drive long term value for our clients through innovative solutions and services. Job Overview: We are seeking a highly motivated and experienced ServiceManager to join our Facilities team, specialising in Water Hygiene & Legionella . As a ServiceManager, you will be … responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a passion for providing excellent service, strong leadership skills, and knowledge of the Water Hygiene & Legionella industry, we want to hear from you! Job Duties: · Provide support to enable growth … the Water Supply (Water Fittings) Regulations & Byelaws:- Installing Thermostatic Mixer Valves Repairing or replacing water heaters Removal of dead-legs (redundant pipework or water service) or other unwanted water services Insulating water storage tanks and its associated pipe work Re-configuration of pipe work within a cold water storage more »
Were looking for an experienced and ambitious ServiceManager to work at our Edinburgh Seafield Motorstore branch. Hours Full time, Monday Friday 8am 5:30pm (30 minuteslunch). Alternate Saturday shift, depending on branch opening hours. About the role As a ServiceManager for … Arnold Clark, you will have full responsibility for delivering consistently excellent customer service and making sure both the retail area and workshop are maintained to the highest standards. As well as managing and coaching staff, setting goals and objectives, and making sure youre compliant with policies and procedures, youll … would suit an experienced automotive manager with lots of fantastic ideas and a proactive, positive attitude. Day-to-day duties Managing a service team of technicians, advisors and support staff, and making sure productivity and efficiency targets are achieved. Making sure all the servicing work that takes more »
Livingston, West Lothian, Scotland, United Kingdom
Simply Solutions (Europe) Ltd
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to: Managing the client CAFM system. Manging our … Omnichannel communication and ticketing systems. Manage client sub-contractor including: meet with Account Manager, confirm contractors & assets, contact contractors to request quotes, add quotes to system, paperwork and comms. Line management of the Help-desk Team, including objective setting, performance management and development. Work alongside the Operations Managermore »
the best in the industry - is it time for you to join us? We have an exciting opportunity for an experienced Supply Chain Manager to join our GAP One re-hire team to ensure all business … between customers and GAP Group is carried out in an efficient and effective manner. The Role: Based in our Glasgow Head Office, the Rehire Service Delivery & Supply Chain Manager will be responsible for improving the value and reducing the risk of GAP Group's supply chain. The … commercial acumen and effective negotiation skills Strong leadership skills with the ability to drive performance within their team. An effective communicator with exceptional customer service and influencing skills. Proven analytical skills and proficient in completing supplier agreements. Knowledge of the hire/construction industry would be a distinct advantage. more »
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
KnoWho
all pulling together in the same direction. They're looking for someone who shares their passion for helping others with technology, delivering excellent customer service, operating to high professional standards and have a great time along the way. If that sounds like you, then you’ll fit right in. more »
A well-established Building service/Facilities company are currently looking for an experienced Help-desk manager to join them on a full-time basis based in International Operations Centre based in Livingston. Responsibilities to include but not limited to: Managing the client CAFM system. Manging our more »
Project ServicesManager required for a major offshore wind developer based in Scotland. Key Responsibilities Leading the Planning team and P6 Programmes ensuring clear, timely and accurate information is provided to Project Management, Project Boards and Lenders to support objective, evidence-based decision making. Driving effective Programme Baseline more »
Role: Services/Project Manager … Location - Aberdeen (Bridge of Don) Duration - 6 months As a Project Manager you will develop, coordinate, and lead a project team for Service Repair projects inclusive of the responsibility for the contractual and financial delivery of these projects . Be a key interface across the business, the … all project matters. You will support the Operations leader in his task to support the business delivering for our customer. As a Project Manager, you will be responsible for: • Providing leadership and guidance to your team to plan and monitor activities to support and execute effectively • Taking ownership more »