ITIL Jobs in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 9 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
9 Jun 2024
Same period 2023 Same period 2022
Rank 47 41 55
Rank change year-on-year -6 +14 +1
Permanent jobs citing ITIL 474 501 590
As % of all permanent jobs advertised in the North West 4.23% 6.85% 5.99%
As % of the Processes & Methodologies category 5.28% 7.17% 6.28%
Number of salaries quoted 395 327 450
10th Percentile £26,750 £26,000 £24,875
25th Percentile £34,750 £33,500 £32,750
Median annual salary (50th Percentile) £43,500 £45,000 £42,500
Median % change year-on-year -3.33% +5.88% +6.25%
75th Percentile £57,500 £55,749 £56,300
90th Percentile £67,968 £70,000 £68,075
England median annual salary £47,500 £47,500 £48,000
% change year-on-year - -1.04% +6.67%

All Process and Methodology Skills
North West

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,970 6,987 9,399
As % of all permanent jobs advertised in the North West 80.02% 95.58% 95.48%
Number of salaries quoted 6,539 3,850 5,342
10th Percentile £27,750 £31,250 £30,000
25th Percentile £37,500 £41,250 £38,947
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +9.03%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £82,500 £81,250
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 9 June 2024.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 9 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +12 230 £47,000 -6.00% 45
Cheshire -9 100 £42,500 -5.56% 20
Lancashire -11 65 £44,274 -0.53% 11
Merseyside -26 59 £35,000 -12.50% 5
Cumbria -11 13 £36,500 -43.85% 1
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (11.81%) Microsoft Exchange
2 14 (2.95%) SharePoint
3 3 (0.63%) Confluence
Applications
1 32 (6.75%) Microsoft Office
2 9 (1.90%) Microsoft Excel
3 6 (1.27%) Microsoft PowerPoint
4 2 (0.42%) MS Visio
Business Applications
1 15 (3.16%) iTrent
2 13 (2.74%) Dynamics CRM
2 13 (2.74%) Infor SunSystems
3 9 (1.90%) SAP CX
3 9 (1.90%) SAP S/4HANA
4 7 (1.48%) NEC Housing
5 2 (0.42%) BambooHR
5 2 (0.42%) Oracle ERP
5 2 (0.42%) Unit4 Business World
6 1 (0.21%) Carpe Diem
6 1 (0.21%) Dynamics GP
6 1 (0.21%) Elite 3E
6 1 (0.21%) Remedy ITSM
Cloud Services
1 137 (28.90%) Azure
2 122 (25.74%) Microsoft 365
3 50 (10.55%) AWS
4 38 (8.02%) Entra ID
5 34 (7.17%) IaaS
6 22 (4.64%) Power Platform
7 16 (3.38%) PaaS
8 15 (3.16%) SaaS
9 11 (2.32%) Azure DevOps
10 10 (2.11%) Azure Data Factory
11 8 (1.69%) GCP
11 8 (1.69%) PowerApps
12 7 (1.48%) Power Automate
13 6 (1.27%) Azure Synapse Analytics
13 6 (1.27%) OneDrive
14 5 (1.05%) Amazon CloudWatch
14 5 (1.05%) Azure AKS
14 5 (1.05%) OCI
15 4 (0.84%) Amazon GuardDuty
15 4 (0.84%) Dynamics 365
Communications & Networking
1 53 (11.18%) Firewall
2 46 (9.70%) DNS
3 40 (8.44%) DHCP
4 35 (7.38%) LAN
5 29 (6.12%) WAN
6 25 (5.27%) Network Security
7 14 (2.95%) Remote Desktop
7 14 (2.95%) VPN
8 11 (2.32%) Wireless
9 10 (2.11%) TCP/IP
9 10 (2.11%) VoIP
10 9 (1.90%) SSL
11 8 (1.69%) Wi-Fi
12 7 (1.48%) WLAN
13 6 (1.27%) Intrusion Detection
14 5 (1.05%) VLAN
14 5 (1.05%) VSAN
15 3 (0.63%) Internet
15 3 (0.63%) Skype
16 2 (0.42%) Cisco ISE
Database & Business Intelligence
1 31 (6.54%) SQL Server
2 15 (3.16%) MySQL
3 13 (2.74%) BusinessObjects
4 10 (2.11%) Data Warehouse
5 9 (1.90%) Oracle Database
6 8 (1.69%) Power BI
7 7 (1.48%) Oracle Database 12c
7 7 (1.48%) PostgreSQL
8 2 (0.42%) Azure SQL Database
8 2 (0.42%) Crystal Reports
8 2 (0.42%) Oracle Reports
8 2 (0.42%) QlikView
8 2 (0.42%) Relational Database
8 2 (0.42%) SAP HANA
8 2 (0.42%) SQL Server Reporting Services
9 1 (0.21%) Amazon RDS
9 1 (0.21%) Elasticsearch
9 1 (0.21%) MongoDB
Development Applications
1 11 (2.32%) GitLab
2 7 (1.48%) Artifactory
2 7 (1.48%) JIRA
3 5 (1.05%) MSI
4 2 (0.42%) Atlassian Bamboo
4 2 (0.42%) SQL Server Management Studio (SSMS)
4 2 (0.42%) Visual Studio
5 1 (0.21%) AdminStudio
5 1 (0.21%) Eclipse
5 1 (0.21%) Git
5 1 (0.21%) IBM UrbanCode
General
1 161 (33.97%) Social Skills
2 80 (16.88%) Finance
3 50 (10.55%) Analytical Skills
4 45 (9.49%) Public Sector
5 34 (7.17%) Legal
6 27 (5.70%) Law
7 23 (4.85%) Organisational Skills
8 17 (3.59%) Retail
9 16 (3.38%) Inclusion and Diversity
10 10 (2.11%) Presentation Skills
11 7 (1.48%) Back Office
11 7 (1.48%) Influencing Skills
11 7 (1.48%) Local Government
11 7 (1.48%) Police
12 6 (1.27%) Telecoms
13 5 (1.05%) Banking
13 5 (1.05%) Manufacturing
14 4 (0.84%) Games
15 3 (0.63%) Pharmaceutical
16 2 (0.42%) Advertising
Job Titles
1 97 (20.46%) Infrastructure Engineer
2 95 (20.04%) Analyst
3 63 (13.29%) Senior
4 46 (9.70%) IT Engineer
5 38 (8.02%) IT Manager
5 38 (8.02%) IT Support
6 36 (7.59%) Service Analyst
7 31 (6.54%) Support Analyst
8 30 (6.33%) Cloud Engineer
8 30 (6.33%) Service Manager
9 24 (5.06%) IT Analyst
10 22 (4.64%) Lead
10 22 (4.64%) Support Engineer
11 21 (4.43%) Senior Infrastructure Engineer
11 21 (4.43%) Service Desk Analyst
12 20 (4.22%) IT Services Manager
13 19 (4.01%) Cloud Infrastructure Engineer
14 18 (3.80%) Microsoft 365 Engineer
15 16 (3.38%) Financial Analyst
15 16 (3.38%) Technical Support
Libraries, Frameworks & Software Standards
1 5 (1.05%) .NET
2 4 (0.84%) React
3 2 (0.42%) CSS
3 2 (0.42%) HTML
3 2 (0.42%) Oracle Fusion
3 2 (0.42%) Web Services
4 1 (0.21%) EDI
4 1 (0.21%) Middleware
4 1 (0.21%) RabbitMQ
4 1 (0.21%) SAML
4 1 (0.21%) Software Packaging
Miscellaneous
1 51 (10.76%) Data Centre
2 47 (9.92%) Management Information System
3 31 (6.54%) Public Cloud
3 31 (6.54%) Self-Motivation
4 30 (6.33%) Driving Licence
5 17 (3.59%) Onboarding
6 10 (2.11%) Hybrid Cloud
6 10 (2.11%) iPad
7 9 (1.90%) Smartphone
8 8 (1.69%) CMDB
8 8 (1.69%) EPoS
8 8 (1.69%) Fat Client
8 8 (1.69%) Replication
8 8 (1.69%) Thin Client
9 6 (1.27%) Enterprise Software
10 5 (1.05%) Cloud Native
10 5 (1.05%) Data Protection Act
10 5 (1.05%) Enterprise Storage
10 5 (1.05%) Private Cloud
10 5 (1.05%) Security Posture
Operating Systems
1 160 (33.76%) Windows
2 61 (12.87%) Windows Server
3 30 (6.33%) Linux
4 25 (5.27%) Unix
4 25 (5.27%) Windows 10
5 14 (2.95%) Android
6 13 (2.74%) Apple iOS
7 11 (2.32%) Windows Server 2012
8 9 (1.90%) Windows Phone
8 9 (1.90%) Windows Server 2019
9 7 (1.48%) Mac OS
9 7 (1.48%) Windows Vista
10 6 (1.27%) Windows Server 2016
11 1 (0.21%) CentOS
Processes & Methodologies
1 119 (25.11%) Infrastructure Engineering
2 112 (23.63%) Service Management
3 105 (22.15%) Customer Service
4 96 (20.25%) Problem-Solving
5 81 (17.09%) ITSM
6 80 (16.88%) Service Delivery
7 79 (16.67%) Continuous Improvement
8 72 (15.19%) Mentoring
9 70 (14.77%) Change Management
10 59 (12.45%) Project Management
11 57 (12.03%) Coaching
12 55 (11.60%) Migration
13 51 (10.76%) Disaster Recovery
13 51 (10.76%) Stakeholder Management
14 47 (9.92%) Roadmaps
15 45 (9.49%) PRINCE2
16 44 (9.28%) Cybersecurity
17 41 (8.65%) Agile
18 37 (7.81%) Information Security
19 35 (7.38%) Service Design
Programming Languages
1 32 (6.75%) PowerShell
2 29 (6.12%) SQL
3 10 (2.11%) Python
4 9 (1.90%) Swift
5 7 (1.48%) T-SQL
6 4 (0.84%) Bash
7 2 (0.42%) Data Analysis Expressions
7 2 (0.42%) JavaScript
8 1 (0.21%) Groovy
8 1 (0.21%) Java
8 1 (0.21%) PHP
Qualifications
1 70 (14.77%) Degree
2 28 (5.91%) CISSP
3 27 (5.70%) Microsoft Certification
3 27 (5.70%) Security Cleared
4 24 (5.06%) ITIL Certification
5 19 (4.01%) PMI Certification
6 18 (3.80%) Azure Certification
7 16 (3.38%) CCNA
7 16 (3.38%) Cisco Certification
7 16 (3.38%) SC Cleared
8 15 (3.16%) PMP
9 14 (2.95%) MCP
10 13 (2.74%) DBS Check
11 9 (1.90%) A+ Certification
11 9 (1.90%) AWS Certification
11 9 (1.90%) ITIL Foundation Certificate
12 8 (1.69%) BPSS Clearance
12 8 (1.69%) ISEB
12 8 (1.69%) PRINCE2 Practitioner
13 7 (1.48%) APMP
Quality Assurance & Compliance
1 53 (11.18%) SLA
2 32 (6.75%) ISO/IEC 27001
3 24 (5.06%) Cyber Essentials
4 19 (4.01%) GDPR
5 7 (1.48%) Accessibility
5 7 (1.48%) QA
6 6 (1.27%) NIST
7 5 (1.05%) Cyber Essentials PLUS
7 5 (1.05%) PCI DSS
7 5 (1.05%) PMO
7 5 (1.05%) SOC 2
8 4 (0.84%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 3 (0.63%) ISO 9000
10 1 (0.21%) Data Quality
10 1 (0.21%) HIPAA
System Software
1 117 (24.68%) Active Directory
2 42 (8.86%) VMware Infrastructure
3 38 (8.02%) Hyper-V
4 9 (1.90%) Terminal Services
5 8 (1.69%) Firmware
5 8 (1.69%) VMware ESXi
5 8 (1.69%) vSphere
6 3 (0.63%) Docker
6 3 (0.63%) Virtual Desktop
6 3 (0.63%) Virtual Machines
7 2 (0.42%) IAG
8 1 (0.21%) DFS Replication
8 1 (0.21%) XenApp
8 1 (0.21%) XenDesktop
Systems Management
1 40 (8.44%) Microsoft Intune
2 21 (4.43%) Terraform
3 10 (2.11%) Ansible
4 9 (1.90%) AirWatch
4 9 (1.90%) SCCM
5 8 (1.69%) Jamf Pro
5 8 (1.69%) Kubernetes
6 7 (1.48%) Systems Management Server (SMS)
7 5 (1.05%) Nessus
8 4 (0.84%) Autotask
8 4 (0.84%) Progress Chef
8 4 (0.84%) ZABBIX
9 3 (0.63%) Grafana
9 3 (0.63%) Prometheus
10 2 (0.42%) Nagios
10 2 (0.42%) Single Sign-On
10 2 (0.42%) vRealize
11 1 (0.21%) CSIRT
11 1 (0.21%) FortiGate
Vendors
1 200 (42.19%) Microsoft
2 66 (13.92%) VMware
3 34 (7.17%) Citrix
4 31 (6.54%) ServiceNow
5 30 (6.33%) Cisco
6 28 (5.91%) SAP
7 15 (3.16%) Fortinet
8 13 (2.74%) HP
8 13 (2.74%) Infor
8 13 (2.74%) Oracle
9 12 (2.53%) Dell
9 12 (2.53%) Dynatrace
9 12 (2.53%) NetApp
10 10 (2.11%) BMC
10 10 (2.11%) Databricks
10 10 (2.11%) Splunk
11 9 (1.90%) IBM
11 9 (1.90%) Veeam
12 7 (1.48%) F5
12 7 (1.48%) Rapid7