1 to 21 of 21 Contract Customer Service Jobs in the North of England

repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the … continuation of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customer service experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in … the above, and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. Customer Service/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/ more »

Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »

Are you looking to start your IT career? Do you enjoy Customer Service? Can you diagnose and problem solve issues? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to provide 1st … line support for one of our long-term partners? We are looking for a Service Desk Agent to join and expand our 1st line teams based within our office in Wakefield. Your role will be to provide first class customer service while problem solving and dealing with … an array of queries and faults being raised by our customer. You will be working on a busy and active service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner more »

Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. Customer Service Skills: Excellent customer service abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »

Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. Customer Service Skills: Excellent customer service abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »

the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customer service and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant service more »

an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customer service? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customer service and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »

Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »

Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional Customer Service Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »

and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customer service and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

Although not exhaustive this will include, patient observations, phlebotomy and taking glucometer readings. The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety legislation. Main duties of the job Communication Skills: Ensuring accurate recording/… of three Christie satellite centres delivering Radiotherapy to patients closer to their homes. Working hours must be flexible to fit the needs of the service and individuals will be expected to participate in all shift patterns and will be contracted to work between 6am and 11pm, however routinely the … and receive guidance from Effort Patient transfer Manual handling tasks as required Working Conditions Working hours must be flexible to the needs of the service, this may include working weekends Expected to participate in all shift patterns Teaching/Training Attends all relevant mandatory training courses Maintains own personal more »

Coordinator to join our Driver Risk Management (DRM) team for a 12-month contract. Help us maintain our commitment to excellence in training and customer service. Role Overview: As a new Training Compliance Coordinator, you will work closely with the Driver Hire Approved Trainers and sub-contractors to ensure … seamless organization of training courses and complete customer satisfaction. This role is perfect for those who thrive in a fast-paced, ever-changing environment. Some of the tasks in the Training Compliance Coordinator role will be: Managing inbound email requests for course bookings Effective daily management of course processing … Updating and maintaining accurate training matrix Organising courses venues and training dates Serving as the go-to person for customer queries Providing administrative support for the DRM team What do you need to be successful? To thrive in the Training Compliance Coordinator role, youll need: Ability to quickly build more »

years of sales/business development managerial experience Excellent written and verbal communication skills in English or Mandarin Call Center/BPO/Customer Service experience is a plus! Ability to differentiate between colors Computer Literate, proficient in Microsoft Office Company Introduction: We are Keding Enterprises (KD), established … operating procedures. Oversee operations and implement management. Execute Franchiser-approved marketing campaigns and promotions. Build relationships with local stakeholders to increase brand awareness and customer loyalty. Adopt and execute operational procedures of Keding Enterprises. Formulate regular reports to the franchiser on performance indicators and metrics set. Requirements: Experience in more »

controlling & monitoring standards and controls. Strong risk awareness on identification, mitigation and control. Extensive track-record of leading multi-disciplined teams to deliver exceptional customer service and value. Proven ability to deliver change globally across matrix-based organizations Superior in relationship management, consultative and presentation skills Ability to more »

to the correct teams, in a timely manner. Experience and Qualifications: Excellent attention to detail Excellent communication skills Excellent spelling, punctuation and grammar Strong customer service ethic PC literate, familiar with Outlook and using databases Would Suit Someone Who: Enjoys problem solving and checking information Is methodical and more »

documentation is correctly maintained in Oracle, UCM, Salesforce & Shared access platforms. Using best practices and knowledge of internal or external business issues to improve customer services. Producing the financial reports and project performance reports, including managing financial performance through Oracle. Managing production of Contractual Quality and Health & Safety documentation. more »

happy and engaged workforce is vital to our sustainability. Our aim is to recruit and retain talented people who can help us deliver outstanding customer service and achieve long term commercial success. Join us on our journey, front and centre, to a net zero future. What will your more »

accurate and timely estimates for additional work. Ensure the correct elements of the repair are added to contract maintenance, warranty, or recharged to the customer as appropriate. Closely manage customer VOR and update customers with the plan and timescales for repair. Provide feedback to the engineering team where … mistakes are made or where processes can be improved. Provide an industry-leading customer experience by providing accurate information to the accounts team for timely invoicing. Collaborate with key stakeholders to deliver exceptional service to customers. Contribute to the team in achieving challenging financial objectives by taking every … opportunity to upsell our service or part offerings. Tasks: Check and rectify engineer's time clocking accuracy. Ensure accurate attendance fees or travel time are captured on the system. Ensure correct parts, consumables, and lubricants are added to the task. Send proforma to the customer to receive a more »

personal development. Main duties of the job Applications are invited for a Band 3 Ward Administrator to work in our busy mental health inpatient service based at Guild Lodge in Whittingham to provide a comprehensive administration and information service across the service, and coordinate their activities with … other members of the administration team to ensure an efficient and confidential service is provided. About us Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health … responsibilities Please see attached the job description and person specification for more information about this role Person Specification Education Essential NVQ Level 3 in Customer Care - or equivalent experience Demonstrable commitment to continuous personal development. Knowledge Essential Intermediate knowledge of a range of administrative procedures and practice Desirable Knowledge more »

Coordinator, Northwich/Cheshire, 3 months+, £Good Comms-care, part of the Ingram Micro Group, is a multi-award winning, channel only, leading IT Service Provider supporting customers across the UK & Ireland. Our HQ is situated on Cheshire Business Park in Lostock Gralam and is usually a hive of … activity providing excellent service to our customers however, our fantastic one team mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment. Due to exciting growth, we are seeking a Co-ordinator to join our expanding team in the Sales … The Role: As part of your daily role and responsibilities, you will be required to provide assistance with the following tasks. Dealing with incoming customer (internal and external) requests via email and phone Managing opportunities to completion Proactively managing and owning own queue Efficient and accurate data Entry onto more »