1 to 25 of 193 Customer Service Jobs in the East Midlands

Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing … 1st Line support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

We want to provide products to everyone on any of lifes journeys. Our InMotion brand, is a leading digital accessories business, offering an amazing customer experience with all the latest tech. Thats why, as we continue our journey, our aim is simple: to make every one of lifes journeys … better! As a Team Leader at East Midlands Airportyoull lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share … Management Team. Your role is to help our people be the best that they can be and to assist in driving sales, commerciality and service standards. Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness, in an environment more »

and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work … our systems and ways of working to help serve our customers in the best way Key Accountabilities: Responding to and resolving IT incidents and service requests in a timely and professional manner, while ensuring that all incidents are logged and prioritized according to agreed SLAs. Providing excellent customer service to our customers, including communicating with customers to understand their issues, providing regular updates on progress, and ensuring that all issues are resolved to the customer's satisfaction Maintaining accurate records of all IT incidents and service requests, including documenting all actions taken and ensuring more »

a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customer service You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »

be part of something monumental. Our client don't just offer you an apprenticeship; they offer you a launchpad to success. Their commitment to customer service excellence is at the core of everything they do. With unmatched industry expertise, they continuously expand into new markets, forging long-term more »

practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

pay to applicants who display the required skills. This position will also allow the individual to advance within this role to become a qualified service engineer. Reporting to the Technical Manager, your duties will also involve general labouring around the yard and will vary on a daily basis depending … appreciation of Health & Safety Experience of working in a team environment FLT experience (training will be given if no experience). Travelling to our customer sites with our engineers will be a requirement with out of hours working which can involve stopovers due to the location of some of … like you. Mitchellwest is a privately owned independent company specialising in the maintenance of backup power supply. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our equipment, infrastructure, processes, and people to achieve long term sustainable growth. We aim more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »

is looking to recruit someone passionate about providing support to their business both in the UK and overseas. Responsibilities: Deliver an exceptional standard of service Provide 1st Line Support via remote tools, phone and email Liaise with 3rd party vendors Supporting with IT Administration Setting up new users whilst … managing hardware issues Prioritising workloads and complete service desk tickets in line with SLAs Required Skills Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory user administration more »

they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service, and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join … Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for all service tickets via phone, desk director, or email. Manage workload effectively and identify escalations when necessary. Handle general inquiries and complaints from customers. Communicate clients … needs to relevant internal departments. Manage and maintain customer network documentation. Ensure accurate incident logging and prioritise timely responses to client requests. Work closely with the Service Manager to address incidents. Identify emerging technologies beneficial to clients and solutions. Receive comprehensive training throughout the apprenticeship program. Full training more »

and become a valued member of the team. You should be positive and enthusiastic having the ability to provide the client with a premium service and the capability to work independently or within a team when required. Multi Disciplined Engineer Ref: V298 Based in Mansfield The role involves: - The … service and maintenance of Intruder Alarms, CCTV, Access Control, Fire Alarm Systems. Assisting with the commissioning of the above systems (on occasions). Ensure that the client is satisfied with the servicing of the system prior to leaving site. Accurate completion of documentation, timesheets, and submission of job reports … through the Companys service management system. Provide a premium service to customers at all times. Always working to safe health and safety practices Inclusion in the Companys out of hours call out rota. Key experience/qualifications: Be able to demonstrate a good technical knowledge of Intruder Systems more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »

Technician has responsibility and accountability for support testing of products in all product sector relating to but not limited to new product development, technical service to customers and technical support to manufacturing. The sector encompasses general purpose, regulated, automotive, Wire and Cable and Micraflo products. Working Hours: Monday - Thursday … reports Assisting with the control & purchasing of laboratory provisions Assisting with the maintenance of the library of test specifications Assisting with the management of service & calibration of test equipment Following and ensuring strict safety procedures and safety checks Carry out risk assessments for laboratory activities Education, Knowledge, Skills: Ideally more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »

join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »

for all 1st line IT issues Produce any follow up actions and escalate as necessary within the business To maintain a high degree of customer service for all support queries and adhere to all service management principles and SLAs Maintain client network architecture by setting up routers more »

Field Service Engineer Leicester (Midlands) £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the … scientific and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued … growth they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

Line of Business applications, among others. Our expertise in designing and creating rapid solutions to complex problems, strategic knowledge, comprehensive support, and commitment to customer growth provides tangible value without compromise. We drive innovation by delivering smart, quickly-deployed solutions that transform business and IT ecosystems across companies of … so that end users can accomplish business tasks. This includes actively resolving escalated end-user help requests within established SLAs and supporting Level 1 Service Desk Technicians with training, guidance, and escalations. Problem resolution may involve using diagnostic and help request tracking tools and occasionally providing in-person, hands … on help at customer sites, typically 1-2 times a week. Excellent customer-facing skills are essential. Responsibilities - What Will You Be Doing? Operational Management Provide support across the whole line of business to both external and internal customers. Act as an escalation point for advanced or difficult more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

flexible approach The ability to work using own initiative and without constant supervision Excellent Team player Excellent telephone manner Understanding the importance of excellent customer service Organisational skills with a keen eye for detail, literacy, and accuracy On-site auditing of hardware, software and notation Willing to be more »

such, our panel technicians assume responsibility to provide and share their expertise throughout the site, while identifying opportunities to improve our processes and the service we provide to our customers Qualifications Desirable qualifications and experience: ATA accreditation Very high standard of work Who are Solus and what can they … employees Holding several main manufacturer approvals - Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields Links with Thatcham to get the best products and training here in the UK We have a more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »