51 to 75 of 562 Customer Service Jobs in London

Sutton, day to day management, maintenance and asset investment is the responsibility of SHP. In the last two years we have insourced the repairs service, grass cutting service, started an large scale transformation programme the SHP New Deal for both residents and colleagues, have achieved Customer Service … are looking for individuals who want to join SHP to work and develop their career, inspire colleagues with their passion for social housing and customer service excellence. The right candidate will have: Proven experience and ability to deliver excellent customer care and valuing diversity. Proven attention to … the provisions of the Construction Design Management Regulations and ensure that the internal and external CDM resources are managed. Understanding and experience of leasehold service charging including consultation requirements for qualifying works (S20). An understanding of the Housing, Health & Safety Rating Guidance (HHSRS Guidance for landlord and property more »

implementing the strategy for the business. The data strategy for this team spans the entire data spectrum: engineering, data modeling, data science, analytics, reporting, customer selections, data visualisation, architecting use cases with other teams, data governance and commercial data strategy.The ideal candidate will be an experienced data specialist and … the data domain.• Be the relationship manager for the Data tribe across the other functions such as: Product, Growth, Marketing, Design, Risk, Pricing, Technology, Customer Service, Operations, Risk, Partnerships.• Fulfil operational and strategic reporting & data visualisation needs across the organisation.• Manage the business logic in the singular, semantic … reporting layer so definitions of KPIs are applied consistently.• Fulfil the operational data needs for customer marketing and service messaging.• Design, deliver and operate the appropriate controls for the data and analytics environment, spanning the principles of robustness, good data quality, privacy-conscious, secure and minimal redundancy in more »

Field Engineer requirements: Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills. Previous experience of working in schools is essential. Ability to plan time effectively, meet deadlines and remain calm in challenging and … networking protocols Google workspace WIFI USO Management Excellent communication skills. Knowledge of whiteboards and projectors/Interactive Screens Printer trouble shooting and repair Exceptional, customer-service focussed attitude. Field Engineer benefits: 20 days holiday plus bank holidays Pension scheme If you feel like you meet the above criteria … of the Field Engineer, please apply now! IT Field Engineer, Field Engineer, IT Engineer, IT Support, IT Field Service Engineer, IT Service Engineer more »

The Insurance Operations Manager will be responsible for overseeing a team of professionals, ensuring compliance with all relevant regulations, and maintaining high levels of customer satisfaction. Key responsibilities include managing claims processing, underwriting, policy administration, and customer service functions. The successful candidate will have excellent leadership skills … policies and procedures. Monitor and analyse key performance indicators to identify areas for improvement. Coordinate with other departments to ensure seamless operations. Handle escalated customer issues and complaints. Manage relationships with external partners and vendors. Prepare and present operational reports to senior management. Implement process improvements to enhance efficiency … claims and underwriting. Maintain up-to-date knowledge of industry trends and regulatory changes. Develop training programs for staff development. Oversee policy administration and customer service functions. Ensure high levels of customer satisfaction. Manage budget and resource allocation for the department. Conduct regular audits to ensure compliance more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing … line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a more »

and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Providing IT support to an exceptionally high standard. Role Ensuring that all agreed customer service level requirements are met Management of incidents/customer requests from initial receipt through to resolution Diagnostics, troubleshooting and root cause … analysis Performance monitoring and health checks Taking equipment to customer sites for installation/configuration Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. … or equivalent, grade 3+ (D or above) (Essential) About the Employer PINK CHALK LTD Pink Chalk are a London based IT Support and Managed Service Provider with a focus on delivering outstanding customer service and value for Small to Medium Businesses within Greater London. At Pink Chalk more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Medical Field Service Engineer (Pathology Laboratory Diagnostics) Basic Salary £44,000 Bonus £5,700 Company Car (electric/hybrid options available) Excellent Benefits Package ** An excellent opportunity for experienced Service Engineers from a range of electronics systems backgrounds to join a market leading supplier of Autoimmune Diagnostics, Immunology … Biochemistry, Haematology, Histology, Microbiology, Immunodiagnostics Systems and Reagents ** The Role – Medical Field Service Engineer (Pathology Laboratory Diagnostics) This market leader seeks to recruit a technically motivated and customer focused Medical Field Service Engineer, responsible for: The service, installation, breakdown, repair and calibration of a wide range … systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments The successful applicants will support clinical chemistry and blood diagnostics products located at customer sites Your Background – Medical Field Service Engineer (Pathology Laboratory Diagnostics) To succeed in this exciting role, you must be able to demonstrate: A more »

Analyst it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per … will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of … to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. more »

sponsors.We are currently looking for a dynamic, preferably bilingual, and dedicated private referral Coordinator to join our international team.We aim to provide an exceptional service to international patients and service users by facilitating the patient pathway from an enquiry to a hospital stay in a seamless manner, including … if sufficient applications are received. Main duties of the job The role of the private patient Coordinator is to provide an excellent standard of customer service to all patients and sponsors.The successful candidate will be handling private referrals and obtaining second opinions. To ensure patients receive efficient administration … Team, including consultants clinical and clerical staff. The candidate will be expected to work flexibly to suit the needs and demands of the international service provided to patients, families, and key stakeholders. The post holder will support the international patient activity across all sites and will be expected to more »

Senior Product Manager - Customer Experience (CX) What's the opportunity? 🚀 Are you ready to be at the forefront of revolutionising the Customer Service category? The landscape is evolving rapidly, driven by advancements in Messaging, Automation, and AI. Our client, a leading player in this transformation, is seeking … a Senior Product Manager to join their team and help shape the future of customer experiences. Their website serves as the cornerstone of their strategy, acting as the primary channel for users to engage with their brand and discover their solutions. With a fundamental redesign underway, they are looking … Access to top-of-the-line equipment to excel in your role. If you're passionate about driving innovation and shaping the future of customer service, we'd love to hear from you more »

for maintaining and growing the network security proposition through being a subject matter expert and supporting the wider security team. You will have regular customer facing opportunities and manage vendors and distributors. There is great internal progression and growth opportunities with excellent training offered. Responsibilities: Drive net new business … and identify upgrade & cross-sell opportunities. Be a face-to-face sales specialist and subject matter expert for customer meetings. Collaborate with sales teams to grow key customer relationships in network security. Have in-depth knowledge of Network Security vendors and confidently scope projects. Identify whitespace within accounts … and provide support to sales teams. Work with marketing to create bespoke campaigns as a business enabler. Help manage the relationship between customer, Bytes, and vendors. Manage on-site vendor days and work closely with in-house teams. Provide new starter training and maintain all portals. Maintain forecast and more »

newly formed in-house PAVA Engineering team. As a Senior PAVA Engineer, you will play a vital role in supporting the HM Courts & Tribunal Service Court Recording Equipment contract. Your main responsibilities will include maintaining and installing PAVA systems, with a focus on fault finding and commissioning. Your expertise … your extensive experience in PAVA systems, including Baldwin Boxall and TOA, to identify and resolve faults effectively. Develop positive relationships with HM Courts & Tribunal Service staff, representing our client professionally and building trust. Provide excellent customer service, creating a positive image and establishing strong connections with all … customers. Offer remote technical support, minimising service disruptions and resolving issues promptly. Respond quickly to maintenance and emergency calls, diagnosing and repairing faults to restore PAVA systems. Assist in installations and upgrades, ensuring compliance with specifications and exceeding customer expectations. Commission and certify installations to maintain high-quality more »

once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »

Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »

Company: IT Managed Service Provider Role: 1st/2nd Line Engineer – French & English Speaking Location: Holborn, Office based Salary: To £28,000 (depending on experience) + Training & Certifications Paid for Benefits: Holidays, Pension and benefits You will be responsible for providing remote desktop, server and network support to a … varied external customer base with some on-site support where necessary. Identifying customers’ issues, you will log them in our ticket management software and resolve or escalate the issue as appropriate. As the first point of contact for customers you will be an ambassador for the business so first … class customer service and communication skills are essential. This is an exciting role with a lot of scope to progress and the potential to develop a long and successful career with a growing company. • Support Microsoft Cloud Services (Microsoft 365, Azure) • Server Administration (Windows Server, Active Directory, Print more »

IT equipment; * Attend daily, and management meetings when required, to provide business updates; * Maintain and review all compliance requirements around Cyber security and GDPR. CUSTOMER SERVICE * Deliver friendly, efficient customer service to all our guests; * Promote a helpful and professional image to guests; * Listen and notice more »

SaaS Product Manager needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Manager software is used across a range of business sectors to help improve customer service and all-round service management more »

SaaS Product Owner needed by leading provider of Customer Service Management Software. Our client is a Series A scale-up currently searching for a Product Owner whose software is used across a range of business sectors to help improve customer service and all-round service more »

by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »

affected sites. The Person: The ideal candidate will be well presented, wearing company uniform at all times, organised and polite. This is a client & customer facing role, with excellent communication and customer service skills. You will also be required to actively take part in the callout/… BS 7671 that allows you to work safely on single or 3-phase electrics. Willingness to study for relevant Industry qualifications is essential. Good customer service skills. Hot Water Systems or valid unvented hot water certification. The Package Competitive salary (depending upon experience) + out of hours reactive … calls The working week will be 37 hours. Company van Company Pension Scheme Sickness insurance Death in Service 24 Days not including bank holidays. After successful completion of probation: CPD opportunities Private Health Insurance Third party Mortgage advice Notice to Agency and Search Firm Representatives: Elevate Everywhere is not more »

Fire & Security Role: Are you a Fire and Security Service Engineer with excellent technical knowledge of security systems? Paying up to £38 What can you expect as an employee: Paid door to door travel for Engineers. Wellness & Employee Assistance Programme (EAP) Perkbox access to a huge range of free … Work Life Balance Access To Mental Health Care Support Salary Sacrifice Pension Scheme Childcare Voucher Scheme Max 3 Year Old Company Vehicle Death in service The ideal candidate would have: Must have a high level of experience of our industry Excellent technical knowledge of security systems Have a systematic … jobs and full use of PDA device. Have a polite but assertive telephone manor Good knowledge of London and the home counties postcodes Good customer service skills ability to motivate staff & colleagues and lead by example The ability to think laterally and "out of the box" Prompt and more »

DescriptionLead, coach and develop clusters of Sales & Service team members to deliver departmental objectives and targets.Undertake team management responsibility such as 1-2-1 meetings, conducting performance assessments (PMs), team briefings, training and ensuring compliance with policies & procedures for improved efficiencies and overall performance. Conduct regular call evaluations to … rate the quality of the customer interaction against our brand guidelines and provide coaching support to improve performance at Individual and/or Team level. Provide trouble-shooting support for staff to improve service and sales measures through best practices. Support line manager in on-boarding/training … a first line escalation point for customers. This requires managing difficult and challenging situations and providing commercially minded solutions that also instill and restore customer confidence and satisfaction to foster repeat business.Provide multi-faceted support across the Contact Centre Teams board, as well as out-of-hours support for more »

a specialist industry leader and be part of a professional and cohesive support team, where you will be supporting, advising and offering a brilliant service to customers and clients. This growing business are specialists within the electrical circuit industry and supply parts for electrical equipment to be used in … benefits including excellent product training in order to get you up to speed. This role would suit someone with experience working within sales or customer service, who is comfortable with being on the phone talking to customers about technical aspects. The ideal candidate will also have an engineering … Friday *Excellent company benefits, including product training, profit related bonus and opportunities for progression The Person: *Basic understanding of engineering principles *Technical Sales/Customer Service/Sales/Account Management/Customer Support related roles all encouraged to apply *Comfortable and experienced in speaking with customers more »

a fix where appropriate. You'll have lots of user interaction in the role, so we'd really need interpersonal skills and be extremely customer service focused to help. We'd like you to have experience including: IT Degree - Computer Networking, IT Computing, (or similar) Experience of Windows … technologies Basic Networking understanding Hardware troubleshooting skills Experience Office 365 would be an advantage. Excellent customer service and communication skills are essential as you will be liaising with users of all levels as well as a number of 3rd Party Suppliers. This is initially a 3 month contract more »