required 2+ years within a Service/Change Configuration role within Financial Services sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configuration management databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current more »
setting up and troubleshooting video meetings. Experience with Freshservice IT service management or another leading ITSM tool. Software applications support Understanding/Awareness of ITIL support framework The role is primarily office-based with plenty of face to face interaction with staff at all levels. There are occasional visits to more »
your supporting statement in this section here. Qualifications Essential 1. Administrative knowledge of Microsoft Active Directory 2. Microsoft Certified Engineer or equivalent Desirable 1. ITIL Certified or equivalent. 2. End user cloud computing experience (O365) 3. Understanding of ISO 27001 Experience Essential 1. Experience of working in a IT 1st more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
admin team. Ideally as support analyst 1st and 2nd Line IT support experience, ideally helping users both face to face and remotely. Experience with ITIL or Microsoft Operations Framework (MOF) processes.. Has a working knowledge of Microsoft Active Directory, Microsoft Exchange Server 2016, Office 365 for creating and editing user more »
identity management tools such as Azure AD/Entra ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused more »
as well as managing projects. Strong understanding of IT operations, infrastructure, and security best practices within the hospitality industry is highly desirable. Familiarity with ITIL or other IT service management frameworks is beneficial. What you'll get in return Holidays 28 (inc. of bank holidays) pro-rota increasing with length more »
Greater London, England, United Kingdom Hybrid / WFH Options
itemit
or a similar role. Strong knowledge of IT infrastructure, systems, and applications. Experience with network administration and IT security. Proficiency in project management and ITIL processes. Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Good communication and interpersonal skills. An interest and proficiency in the more »
degree level, or equivalent, in either a computer science-based, IT-based, or related discipline or industry qualifications at a professional level such as ITIL Foundation Have in-depth knowledge of configuration and asset management activities on Azure Cloud infrastructure ensuring that appropriate networking, processing power, storage capacity, and archiving more »
mindset. Strategic thinking and problem solving skills with the ability to identify root causes of issues and gaps. Degree qualified or equivalent. Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential. STRICTLY NO AGENCIES PLEASE We work with a carefully selected set of recruitment agencies more »
Technology, or related field (preferred). Minimum of 5 years of experience in IT service desk management or a related role. Strong understanding of ITIL frameworks and best practices. Proven experience in team management, performance evaluation, and coaching. Excellent communication, interpersonal, and leadership skills. Proficiency in IT service management tools more »
Bidborough House 38-50, Bidborough Street, London, England
UNIVERSITY COLLEGE LONDON
the university’s core IT systems – networking, telephony, and other technologies. Use industry standard tools and techniques to support these activities – Jira, Miro, RemedyForce, ITIL Messaging and Collaboration: Provide second and third-line support and fulfil service requests relevant to UCL’s Office 365 applications and infrastructure. Create and review more »
toolsUnderstanding of CI/CD pipelinesUnderstanding of infrastructure as a code and conceptsUnderstanding of systems configuration orchestrationRelated security certifications (e.g. CISSP, CCSP, CCSK, SABSA, ITIL etc.)YOU'LL WORK WITHYou will be part of a diverse and dynamic team of protection specialists located across Europe, Asia, and the Americas, working more »
deliver solutions across all areas and versions of the MEDITECH solution. in ServiceNow Partner and Service Provider Partner Programs of professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more. of professional clinical certifications including nursing, health informatics, pharmacy, radiology and doctorates CereCore is committed to sustaining a more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
teams. Experience in a fast-paced environment that is ever-changing. Fluent in English (written and spoken). Familiarity with COSO, COBIT, ISO and ITIL frameworks. PREFERRED QUALIFICATIONS: Good understanding of information security principles and frameworks, data protection and regulatory compliance (example: ISO27001, GDPR, PCI DSS etc.). Third party more »
Experience: IT background with a passion for optimizing process performance to deliver business value.Understanding that technology requires effective processes Working knowledge of TOGAF, NIST, ITIL, ISO 27k, GDPR, CIFIUS is essential for this role Knowledge of Cloud technologies or a keen aptitude to learn is required Proven business acumen and more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL best practices, certification is a plus. Experience working effectively in a highly dynamic and complex environment Strong command of the English language, verbal and written. more »
tools, auto alerting, incident routing)Experience working with monitoring tools - application performance monitoring, AIOps or an equivalent tool to improve overall efficiency.Solid understanding of ITIL (Event, Incident, Release, Problem and Knowledge Management) is critical to success.Proficient verbal and written communication skills.Soft skills – analytical thinking, curiosity, continuous learning and improvement attitudePreferred more »
priorities, autonomy and ability to prioritize workload according to business and management prioritiesUnderstanding of systems change control/processes for validation system and advanced ITIL knowledge#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. more »
Minimum 10 years demonstrable networking experience (both project and BAU) Excellent experience delivering IT projects to a high standard to a high performing organisation ITIL version 3/4 qualified SKILLS & ABILITIES: Excellent knowledge of IT Infrastructure. Excellent experience/Knowledge of data centers. Highly Organised Works under own direction more »
Scripting experience with Powershell Provide support and advice to other team members across the IT department Experience running infrastructure projects Participate in the full ITIL lifecycle What's next? If this position sounds like it could be worth a conversation, then apply today and we will aim to be in more »
improvement. You will have indepth experience in Server Administration, Microsoft, Citrix, Azure Active Directory, Teams, AV equipment, Anti-Virus/Bitlocker encryption and ideally ITIL Foundation. This is a very fast paced company and a busy, professional service desk environment where you will be expected to have exceptional customer services more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
dawns with their cutting-edge technology. We are seeking an experienced Project Manager with a structured approach to work, proficient in Agile, Prince2, and ITIL methodologies. You will excel in task and team management, possess strong communication skills for both internal and external stakeholders, and demonstrate adept problem-solving abilities more »
managing procurement and vendor relationships. Proven leadership experience in a global/European Service Desk environment. Strong knowledge of ITIL4 framework and experience implementing ITIL processes. Positive attitude, excellent communication skills, and ability to work in a fast-paced environment. Work Conditions: Up to 40-hour onsite work week. Regular more »
Business Transformation, Project Portfolio Management, executive stakeholder management, risk and issue management, 3rd Party management, Waterfall and Agile techniquesIdeally MSP, PRINCE2 and/or ITIL certified. The successful individual must be methodical, committed and resourceful to facilitate organisational successStrong understanding of data analytics and data management, data privacy and ethical more »
