1 to 25 of 83 Customer Service Jobs in the North East

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, Customer Service, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customer service team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customer service Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »

Connections Customer Service Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customer service experience If you have the required skills we'd love to hear from you. For more information please email or call the more »

Good use and understanding of Microsoft Office products with specific focus on Outlook, Teams, Word and Excel Good written and verbal communication skills Good customer service skills - on both telephone and email Planning and organisation skills - ability to manage workload to meet deadlines Ability to use own initiative more »

note the role will be based at Shiremoor until April 2024 when the role will relocate to Sunderland. We are looking for call centre customer advisors to take predominately inbound calls for one of our prestigious clients. Our client offers an excellent work environment with ongoing training and development … they like to acknowledge and reward success and is aware how important it is that workers feel appreciated and part of the team. Strong customer service skills are essential. You must be confident in handling a wide range of incoming and outgoing calls with customers and work to … a high quality standard of delivery. Experience of working in a customer service environment is essential; this doesn't necessarily mean you've worked in a call centre before. Opportunities and excellent training will be given to those without call centre experience. However good IT literacy is essential more »

and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot … time - You have experience in working with ISDN, SIP and diagnostic tools - You demonstrate a positive “can-do” attitude - You have a passionate for customer service - You have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry … Use of supplier portals to raise and escalate customers' support queries through to completion - Maintain and update all relevant installation and maintenance documentation and service support tickets - Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through more »

We are looking for a skilled engineer to join our team in Alnwick. As a service engineer with Scot JCB you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard. This is … phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Helping to train and mentor apprentice engineers Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers … engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach more »

Sales Administrator/Engineer Administrator/Service Administrator required to join a leading International Compressed Air Manufacturer. Sales Administrator/Engineer Administrator/Service Administrator shall work from home and be responsible for processing quotations and scheduling the Sales Engineers work, provide support to the management team, liaise … with customers and the engineering team. Full product training provided. The successful Sales Administrator/Engineer Administrator/Service Administrator will ideally have experience working in a coordinator, scheduling, pricing, invoicing or similar customer service role in engineering. The successful candidate MUST be Bilingual in English and … Pension Additional Benefits Meal Vouchers Life insurance Company Gains Medical insurance 25 days holiday including Bank Holidays The Sales Administrator/Engineer Administrator/Service Administrator role Coordinate the work, assignments, and scheduling of the Service Engineers and communicate help organise the management. Liaising with various technical departments more »

Field Service EngineersRequired - Immediate Start!! Competitive Salary rates + O/T + Door to Door Pay + Company Van Dawsongroup EMC is the UKs leading supplier of self-drive municipal, industrial, and specialist vehicles for contract hire . As a Field Service Engineer your role will be … to maintain repair and respond to issues in the fleet of vehicles in your area. Position Overview: The Field Service Engineer will focus on the servicing, maintenance of specialist vehicles and other company equipment, you will be responsible for: Fault diagnosis, repair and routine maintenance of specialist vehicles and … locations. First Line Repair, Fault Reporting for second line repairs and providing technical advice to third party engineers where required. To be successful Field Service Engineer will hold: A City and Guilds/ONC level 3 qualification or equivalent Experience working with hydraulics, pneumatics, electrical circuits, gearboxes or sweeper more »

We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »

Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, Customer Service Advisor … Customer Service Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customer service, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »

to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »

At Pharma Nord UK, our team consists of 31 dedicated professionals, each contributing their expertise to various aspects of our operations. From sales and customer service to web and marketing, our team works collaboratively to uphold our commitment to excellence in everything we do. As we continue to more »

Field Service Engineer Grimsby £34,000 - £35,000 Basic + Overtime (OTE £60,000) + Career Progression + Technical Training + Company Van + Door to Door + Growing Company + Package + Immediate Start Earn in excess of £60 '000 in your first year as a field service … engineer and thrive working for a company where you will receive technical development and become a specialist in a great industry. You will be customer facing working for a great company who are recognised as market leaders. This expanding and forward thinking business specialises in providing a high quality … service to customers in commercial industries & due to excessive growth, they are looking to bring on and invest in an additional field service engineer. Significantly increase your earnings with continuous overtime, paid at a premium rate whilst working with a company who will invest in you to become more »

Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »

IT First Line Service Desk Analyst Location: Newcastle Salary: £24000 4 on 4 off shift after 6 months Type: Permanent/Fulltime Our client is one of the UK's leading providers of quality public transport. The Service Desk is the entry point and ongoing single point of … colleagues with the tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service … training and advice via phone, email, walk up & chat, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »

customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »

Technical are proudly representing our prestigious engineering supplier, based in Tyne & Wear, with their plans for growth and expansion, by recruiting a permanent Crane Service Engineer to join their team. You will be joining an expanding, dynamic company, with an excellent team-based culture and huge opportunities to progress … a major international player in their specialist industry and will be soon entering a period of sustained growth and expansion as they widen their customer portfolio, with blue-chip orders for many years into the future. You will be joining a very secure and expanding business, where you will … please apply now for an immediate response. The Job Youll Do; To be part of an experienced engineering team delivering the highest level of service to customers as a Crane Service Engineer at the companys Tyne & Wear branch. You will be inspecting, servicing, maintaining and repairing customers overhead more »

in November 2020. JMG Groupplace over £200m of Gross Written Premium into the market and our teams are very well respected in the industry. Customer excellence and doing the right thing is the backbone to our business ethos, which means that our talented people, high-tech systems, and robust … developing the profitability of the business whilst ensuring full FCA compliance in all aspects of SME insurance. Our Account Handlers ensure a high-quality service is provided to all clients in accordance with their specific needs and requirements. Key areas of responsibility include Ensuring accuracy, efficiency and professionalism when … business activity fully complies with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice Always promoting exceptional customer care standards Developing and maintaining a professional working relationship with all clients and providing expert product advice and guidance Actively securing renewal business by more »

HNC/HND standard (or equivalent) in a relevant hard services discipline is desirable but not essential. Demonstrable experience in asset management, lifecycle management, customer service and change management activities/fields. Knowledge of change management tools and techniques and best practice asset management. Good IT skills including more »

We have an exciting opportunity for a Proactive Service Operative to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. … of this role is to to ensure all our customers are connected with their parcel as soon as possible and are satisfied with the service they receive from our couriers. The role is responsible for delighting the internal and external customer in resolving the issues of “undelivered” & “delivery … disputed” parcels that have impacted the customer journey. You will do this by using a dashboard created by our CX team that will highlight any problems that need to be resolved on the same day so the parcel connects to the courier and prevents any claims or enquiries. The more »