1 to 25 of 359 Customer Service Jobs in the South West

products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »

single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … and views are taken into account. Staying updated on legislation and best practices, suggesting policy changes to fulfil obligations. Supporting our ‘Out of Hours' service in line with the Out of Hours Policy. Setting, achieving and being accountable for team performance targets About our Asset Manager: A higher education more »

read on to find out more! The Role As Deputy Security Controller, you will provide security advice and support to our client's intelligence service and their projects and programmes. You will act as a focal point for stakeholders, management, and staff to ensure consistent and effective standards of … and that of our client, you will provide security audits via analysis, spot checks, musters, and reports to ensure the integrity of Securitas's service provisions, and the inviolability of our client's operations. Maintaining excellent client relations via your team and your actions, you will effectively manage the … meetings to review progress, relationships, and policies to ensure communication is open and consistent - Regularly review the performance of your and your team's service provision, as well as the personal and individual performance of your team - Investigate incidents where they arise and identify solutions to avoid repeats of more »

customers, providing help desk support to both direct customers and partners. You will also be involved with delivering our specialist post go-live support service for customers directly after the implementation, involving both on-site and off-site assistance. Additional activities include testing of new releases, updating product documentation … delivering customer webinars, supporting implementation and pre-sales consultants, delivering ad-hoc customer training and supporting account managers with customer reviews. Providing high quality support to customers and partners via our cloud-based support desk Managing the progress of support tickets from inception to resolution, including follow … up with 3rd line support, to meet our Service Level Agreement (SLA) targets Encouraging customers to make the best use of the product for automating business processes Delivering additional training and consultancy on site or remotely to customers after they have gone live Testing of new releases Maintaining the more »

experience or not-we will have a role for you! If you do not have experience but have always wanted to learn more about Customer Service processes, or perhaps study to help your business knowledge grow, then this is the opportunity for you! Role Overview: As an Back … dedicated support in line with company standards and assist National Accounts Reservations Agents as needed. Key Responsibilities: Manage branch queries Trigger mileage, changeover and service requests on customer reservations systems Record and escalate overdue mileage requests appropriately Coordinate vehicle changeovers with other departments Run reports to help business … operations Monitor and escalate high mileage reservations to account managers Use customer portals to address service issues and offer compensation when necessary Collaborate with Account Managers to resolve issues promptly Escalate potential problems to the Back Office Manager Skills and Qualifications: Previous customer service experience desirable more »

for Application Experience Advisors' to join our brand-new Application Experience Team in Bristol on a full-time, permanent basis. Forming part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email and … live chat. Ultimately, you will ensure where possible that you deliver an excellent end to end service to your customers; the Motability Scheme users. This is a varied role where you will have the chance to work together with other areas of your team and also the wider business. … one of our Application Experience Advisors to gain further insight into the role. Qualifications To be successful in the role, you should possess a customer-focused attitude where you naturally put the customer experience at the centre of your thought processes. You look to meet their needs and more »

Network Field Engineer to work in a technically hands on environment in Clevedon. The role will be working either in office or travelling to customer locations. The successful network field engineer will set up new networks and telephony environments to a range of clients whilst offering support and improvement … either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful Network Field Engineer will have … Experience in installing and configuring Switches, routers & access points. Telephony experience Diagnosing and resolving telecoms and network problems Experience in supporting customers remotely. Excellent customer service skills Helping to offer innovate solutions to customer problems. Experience with Wi-Fi and Network equipment. Suitable candidates should apply immediately more »

Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »

Create and provide accurate reporting on Release Management KPI's to all relevant stakeholders and perform reporting trend analysis Review and update the Continuous Service Improvement Plan Ideally to be successful you will have: 3 years Release Management experience and has written release processes and procedures ITIL V3/… V4 Foundation or above qualification Clear communication and is articulate Customer Service orientated Sound like you? Please apply directly for more detail more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

our people, our environment, our world. Join us. You will be managing the team responsible for operating the IT Helpdesk and deliver an excellent service to IT customers. You will be responsible for the direct supervision of the IT Support team including 1:1s, delegation of workload management, skills … will also be expected to liaise with both IT customers and the Infrastructure and Business Systems Teams to ensure continuity for problem management and service requests. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a look at the benefits we offer: Work life … that the team provide effective cover. The skills you need Experience of managing staff. Ability to communicate effectively both verbally and in writing. Excellent Customer Service skills are essential. Must have knowledge of multiple IT Helpdesk Systems Must have knowledge of Microsoft Windows Environments Experience of problem solving more »

Description We are looking for a MI Analyst to join the Customer Services MI Team who will be responsible for delivering management information and insight to support our departmental and company objectives. This role reports into the Insight Team Manager within the Customer Services Division. The successful individual … variety of regular Business as usual reporting. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Provide on-going analysis and visualisations for key stakeholders. Manage priority lists and working to deadlines. Using visualisation software such … data to draw out insights to identify patterns, trends and outliers in a variety of data sets. Ideally you will have experience in using customer & operational data to drive recommendations that deliver commercial and operational gains. Including manipulating large data-sets, using different programming tools and analytical software. As more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

frontline hero of IT support for our Bridgwater site, making a tangible impact on Refrescos employee satisfaction every day. Join us as an IT Service Desk Analyst at Refresco, where you'll play a pivotal role as the first point of contact for all IT-related inquiries and issues. … initiated through various channels including email, phone, and in-person interactions, your focus on exceeding expectations will be the cornerstone of our success. IT Service Desk Analyst Bridgwater Permanent Hybrid Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: Annual bonus and … leave + bank holidays Purchase additional holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all more »

Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »

Support or 2 nd line support professional, working with ERP systems (ideally Business Central) and/or retail technology? Can collaborate effectively, using a customer centric focus is a fast paced and time critical environment? Do you want a unique challenge with a great opportunity to really make a … wider Support and Delivery teams at Harding+, you will have strong technical and soft skills.You will provide a technical bridge and second line support service to end users, dealing with problems, answering service tickets, or delivering IT elements of wider projects all with the objective of supporting the … in a retail technology environment including ERP systems (ideally MS Dynamics BC) and point of sale and stock take solutions Excellent communication skills and customer centric focus, capable of dealing with difficult and stressful situations with a calm disposition Ability to troubleshoot and diagnose to a high standard in more »

Throughout the exhilaration of the last 28 years, from humble beginnings in a Wiltshire barn, we have worked hard to deliver the best possible service to our customers. Our passion to evolve is stronger than ever, which is evident through our commitment to building the strength of our talented … volunteer days a year Day off if you become a Grandparent A week off to celebrate a life event Refer a friend scheme Long service holiday allowance increase Training Workshops Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High more »

our cruise line partners and brand partners to ‘make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe more »

opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »

expert training team at Baltic Apprenticeships. A Typical Day in the Job: Troubleshoot and resolve incidents to support our customers on our various hosted service platforms. Escalate customer service incidents to our partner channels, ensuring key SLAs are maintained where applicable. Provide best practice recommendations and answer … an extra holiday! Pension scheme Table tennis and pool table in the office Regular team social events Desired Qualities, Skills and Knowledge: Be highly customer focused and able to provide excellent customer service. Be excited by new cutting edge technology and have a drive for learning. Excellent written more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Trowbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Trowbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »

engineering distributor based in Gloucester. The successful Internal Sales Executive/Internal Sales Engineer/Sales Coordinator/Internal Saleswill provide support, quotations, proficient customer service, order handling of Industrial Automation products including PLCs (programmable logic controllers), variable speed drives, control panels, control gear, industrial switches, I/… Bonus Role Give advice and guidance on product selection as per customers needs. Drawing on a background of technical knowledge in order to develop customer solutions and generate new business Generate & provide quotations & proposals of Industrial Automation & similar electrical engineering products including PLCs (programmable logic controllers), variable speed drives … O systems, I/O modules, Wincc, HMI panels, transmitters, profibus, SCADA, switchgear, etc. Carry out contractual review and preparation of formal quotations against customer requirements. Provide support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Liaise with more »