VCG Technology Services Limited are looking for a 1stLineSupportTechnician with excellent customer service skills to join the team. The 1stLineSupportTechnician is responsible for managing incoming queries and help requests from … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … setting. Key Responsibilities The 1stLineSupportTechnician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1stLineSupportTechnician with excellent customer service skills to join the team. The 1stLineSupportTechnician is responsible for managing incoming queries and help requests from … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … setting. Key Responsibilities The 1stLineSupportTechnician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
Edge Tech? Our Client: A dynamic company developing high-performance software and hardware for various industries. Committed to providing excellent IT solutions and support to internal stakeholders. What's In It For You: 🏆 Leading Legacy: Join an award-winning team shaping the future. 🌍 Global Impact: Work in offices … and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Swiftly resolve tech issues to ensure seamless operations. Provide top-notch IT support to internal teams. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation. Skills Needed: Proficiency in Windows environments MS more »
Ready to dive into cutting-edge tech? Want to provide high quality internal IT Support, where your contribution will really make a difference? Our client developers high performance software and hardware products for various industries They are a dynamic company committed to providing excellent IT solutions and support … with the latest hardware and software. 💼 Career Growth: Grow with us professionally and personally. Opportunity: Resolve tech issues swiftly to keep operations seamless. Support internal teams with top-notch IT solutions. Install, configure, and maintain devices for smooth operation. Collaborate on IT projects, driving innovation forward. Skills Needed more »
Northampton, Great Houghton, Northamptonshire, United Kingdom
Ashby Computers
Ashby Computer Services LLP is seeking a talented 1stLine IT SupportTechnician to join our dynamic team in Northampton. As a 1stLine IT SupportTechnician, you will have the chance to challenge yourself, expand … Experiencing healthy growth. We specialise in outsourced IT Solutions, consistently striving to deliver exceptional service to our business partners. Key Responsibilities: Handle first-linesupport queries within defined parameters Assist in managing IT operations for our clients Ensure customer backup regimes are adhered to, recorded, and … Sounds interesting? Click APPLY to send your CV for immediate consideration. Candidates with previous job titles and experience including; IT Support Engineer, 1stLineSupport Engineer, 2nd LineSupport Engineer, IT SupportTechnician, Service Desk more »
Alfreton, Derbyshire, East Midlands, United Kingdom
ABC Mobility Group
1stLineSupportTechnician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. … including the use of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1stLine IT SupportTechnician to join our Infrastructure team on a full-time basis. We are looking for … about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business more »
at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1stlineSupport Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is … seeking a talented and motivated individual to join their team as a 1stLineSupport Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. … hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1stLineSupportTechnician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals more »