Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Brellis Recruitment
Graduate Customer Support Coordinator Location: Coventry Salary: Competitive Working Hours: Monday to Friday (8:30 AM to 5:00 PM or 9:30 AM to 5:30 PM) with flexible hybrid working up to once a week and early finish every other Friday. Exciting Opportunity for Recent Graduates! We … are looking for an enthusiastic Gradute Customer Support Coordinator to join a renowned organisation within the order management sector. This role is an excellent opportunity for graduates with experience in a customerservice office environment, aiming to advance their careers in a dynamic workplace. Key Responsibilities: - Act … as the primary point of contact for customers, managing orders from placement to delivery to ensure a premier customer experience. - Oversee order book reviews and manage late backlogs. - Maintain proactive communication with customers and internal teams using various platforms like OEC ticketing. - Address customer enquiries and resolve delivery more »
Drybrook, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Assurant
CustomerService Advisor, Mitcheldean Remote work options are available - A fter successfully passing the probation period £22,483.50 Per Annum + Benefits Mon - Friday 9-5 pm Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm … to inspire new ideas? Have you ever thought about using these skills for customerservice? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle … and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune more »
Horley, Surrey, United Kingdom Hybrid / WFH Options
Better Days Recruitment Ltd
smaller, friendly team but also very much part of a larger Project Team. The main purpose of the role is to provide administration and customer after care support once a customer contract has been put into place. The customers are commercial business, so the contracts can be very … detailed, quite complex and bespoke to each customer. All customers will have access to an on-line platform customer portal and this role is to assist the customers with queries and technical issues that may arise from the platform. The queries will mainly be from an email and could … complex queries that would require more of a technical fix. It is the Platform Support Analysts job to solve the queries, communicating with the customer until the problem is solved. Then liaise with the relevant internal department to ensure they can ‘fix’ the problem on a technical level. You more »
Employment Type: Permanent
Salary: £22000 - £24000/annum Good Company benefits
Oxford, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Sartorius Corporate Administration GmbH
and repairing equipment in another industry and are looking to take the next step in your career and use your experience in a field service role supporting customers? We are looking for a Field Service Engineer for our BioAnalytics department at Sartorius LPS Service Department. In this … you will be responsible for installation, qualification, preventative maintenance and repair of live cell imaging systems such as Incucyte, Octet, iQue and CellCelector on customer sites mainly in the Oxfordshire area whilst delivering excellent customer service. On occasions you will be required to travel to other sites in … near Oxford, Reading, Slough or Swindon area. Grow with us Your Responsibilities On a daily basis you will be responsible for providing services and customer support during field visits You will manage installation, qualification (IQ,OQ,PQ), preventative maintenance, fault finding and repairs for live cell imaging systems Troubleshoot more »
Crewe, Cheshire, North West, United Kingdom Hybrid / WFH Options
Assurant
CustomerService Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customerservice? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »
Leicester, England, United Kingdom Hybrid / WFH Options
Next
various systems, primarily Power BI. Additionally, you'll support the MI Manager in building and overseeing the reporting and data infrastructure for the Next CustomerService Online Operations across our contact centers. What you'll be doing: Take ownership of report implementation from understanding and clarifying requirements through … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. CustomerService – Contribute to the delivery of great customerservice to ensure the Next brand remains strong and customer recruitment and more »
Watford, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
GHRC Ltd t/a Customer Talent Search
Finnish Speaking CustomerService Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbound general customerservice calls. You will act as the first point of contact for my client and use their CRM/IT system to log calls and more »
Rotherham, England, United Kingdom Hybrid / WFH Options
Martek Marine Ltd
Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customerservice and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customerservice … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
People Solutions
PORTUGUESE SPEAKING CUSTOMERSERVICE ADVISOR MONDAY - FRIDAY : £13.00 PER HOUR People Solutions are looking for a Portuguese speaking CustomerService Advisor for our Client based in Birmingham. The requirement to speak to Portuguese is necessary for this role as you will be speaking to Brazilian Nationals more »
Warrington, England, United Kingdom Hybrid / WFH Options
Artemis Chase - Space Talent
Join Europe's IT Leader as a CustomerService Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a CustomerService Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »
Luton, Bedfordshire, United Kingdom Hybrid / WFH Options
Data Careers Ltd
days working from home after probation) Salary: £30,000 - 32,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience, great customerservice, SLA's etc. Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions … for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customerservice and End User support to Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems …/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. Liaise with 3rd part suppliers of hardware and software to support reported faults where required. The successful candidate will more »
Employment Type: Permanent
Salary: £30000 - £32000/annum comprehensive range of Employee Bene
Birmingham, England, United Kingdom Hybrid / WFH Options
Grace May
Are you passionate about technology and delivering great customerservice? Then this could be the role for you. We represent an award-winning organisation that can offer great career progression. Due to expansion within their team, our client, a highly recognised global brand, is looking to add to … its IT Service Desk Team. You will be the main point of contact for technical support. The Person You will have at least one year of experience providing 1st Line IT Support in a professional service environment You will have gained good exposure to Microsoft Windows and Office … be an excellent communicator who is able to deal with internal stakeholders at a senior level. You will be an individual who provides excellent customerservice and can demonstrate this. The Benefits Once initial training is completed, remote/flexible working is available Excellent Career development and financial more »
Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Newton Blue
UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customerservice and customer experience at every stage. Are you a natural customer care advocate with extensive customerservice experience … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … to day duties will include: Resolvingcustomer incidents and training support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call more »
Newport Pagnell, England, United Kingdom Hybrid / WFH Options
BI WORLDWIDE
sales and channel incentives, event management, employee rewards and employer branding initiatives. We are looking to recruit a German Speaking Participant Experience Agent/CustomerService specialist to work as the first point of contact for users of the apps and initiatives that the company produces. You will … Administer all Reward & Recognition campaigns, including order processing and monitoring of items ordered, and liaising with suppliers when necessary Surpass both internal and external customer expectations, ensuring that all fulfilment is completed within deadline and to an exceptional standard Provide quick and accurate fulfilment of gift vouchers and certificates … ISO 9001and GDPR To assist with other administrative work as deemed necessary by the Team Leaders Proactively respond to any requests from the Client Service seeking assistance To provide a key link with our participants and ensure we maintain high levels of customerservice Maintain and update more »
its surrounding areas. It is primarily a mobile position with some remote/home working. The role is perfect for an experienced receptionist or customerservice professional seeking to advance into a managerial position. Key Responsibilities: Provide administrative support to Site Cover Managers Work collaboratively with Site Cover … Covering Letter. Candidates with the relevant experience or job titles of: Site Manager, Coordinator, Site Coordinator, Project Coordinator, Site Supervisor, Site Management, Assistant Manager, CustomerService, Senior Receptionist, Assistant Reception Manager, CustomerService Supervisor, Reception Supervisor, Lead Receptionist may also be considered for this role. more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customerservice? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customerservice, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Premier Technical Recruitment
Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise in … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »
Hampshire, England, United Kingdom Hybrid / WFH Options
Home Touch Interiors LTD
E-commerce Operations Assistance. The successful candidate will be responsible for maintaining and updating product listings across our various sales platforms, managing inventory, handling customerservice inquiries, and collaborating with the marketing team to drive sales. The role requires attention to detail, time management skills, and a proactive … problem-solving approach. Qualifications Previous experience in e-commerce or customerservice is preferred Excellent organizational and time management skills Strong attention to detail and problem-solving skills Excellent communication and customerservice skills Proficient with Microsoft Office, Excel, Google Apps and other relevant software Ability more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of … excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
Manchester, North West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
systems. *Monday - Friday days working as part of a large engagement team. The Person: *IT or Technology savvy. *Sales/BD/Support/Customerservice experience. *Ideally located to North Manchester. IT, Technology, Unified Communications, UC, Hardware, Software, VoIP, Sales, Business Development, CustomerService, Customermore »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Moorepay
knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. This role is office-based in Birmingham City Centre, working 37.5 hours per week … working from home. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries … Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »
Avon & Wiltshire Mental Health Partnership NHS Trust
providing guidance and training to minimise inappropriate usage and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have … excellent communication & customerservice skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. Experience and understanding of how administration & clinical processes work together and how to support clinical systems would be desirable although training will be … user changes where troubleshooting/investigation will need to be carried out. Monitor, prioritise and manage the Clinical Systems Support queue within the IT Service Desk system. Take ownership and responsibility of tickets and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) currently in more »