Ayr and reporting to the Engineering Manager, it is essential that you can read and interpret engineering drawings, extracting the correct data to meet customer demands. Key Responsibilities Operating manual and CNC milling and turning machinery to conduct internal and external milling of components. Use of inspection equipment to … motivated with an eye for detail and effective communication skills. Ability to hit the ground running and enjoy working within a small skilled team. CustomerService experience is essential, along with excellent people skills. What can you expect in return? 30% shift premium Death in Service Employee more »
completion. Ability to handle complex cases and work with VIP clients. Listening actively to the client needs to ensure these are met and anticipating customer needs where possible, offering pro-active advice. Remaining up-dated on industry events/circumstances that may be relevant to the client Communicating regularly … with clients to build a warm relationship whilst focusing on business needs and ensuring that client service review meetings are held regularly, with formal agendas and presentations The Person: * Previous experience of global corporate immigration * Confidence liaising regularly with clients of all levels * Excellent communication and customer services … solving skills with attention to detail vital. * Able to conduct research independently. * Able to think and act independently with professionalism, discretion, and confidentiality. * Excellent customer and client relationship skills, meeting highest standards of service. * Ensure client expectations and issues are understood, developing collaborative relationships. * Be a team player. Participate more »
Job Title: Field Machinery Engineer Division: phs Wastekit Oxford Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and … set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery. CustomerService To liaise with the call controllers and Field Service Supervisors to provide the … best service to the customers. The engineer is expected to help plan their daily work to maximize customerservice, achieve the highest standards and productivity using electronic and verbal communications as appropriate. The engineer should always try and take ownership of engineering issues so that the customermore »
Hinckley, Leicestershire, East Midlands, United Kingdom
Hammonds
a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional CustomerService Advisors to discuss more »
Swadlincote, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Omega Leeds
of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems You will be committed to providing an exceptional level of customerservice You will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors Vast knowledge of ISO9001 … confidence to manage your own time and prioritise your workload Flexible, with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems Generous reward package Generous completion Bonus on delivery of Project Fast paced, varied work Ability … to affect change in a thriving SME company offering a market leading product portfolio and service to the construction industry A challenging, business critical project For more information on this role, please contact Mike Butler onor send a copy of your CV to Candidates who are currently a Project more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
UK Atomic Energy Authority
Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customerservice skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »
Durham, County Durham, North East, United Kingdom Hybrid / WFH Options
Bennett and Game Recruitment LTD
customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customerservice Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »
may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customerservice to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive CustomerService Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customerservice professionals. The job you will be doing: Taking inbound customerservice calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Widnes, Cheshire, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
issues that occur for all materials aligned to your portfolio, including managing bad inventory out of the business. You will strive for excellence in customerservice whilst controlling and monitoring stock, enabling a seamless flow of goods in and out of the warehouse. Key Responsibilities: + Managing a … are delivered OTIF whilst working closely with the commercial team for any pricing, quantity or lead-time restrictions + Creating weekly production plans, ensuring customer dates are met + Understanding system parameters and adjusting accordingly when demand has changed + Working closely with the UKI customerservice team (your customer) to ensure they have enough information to offer a high service level to the end customer + Using your own initiative to look for new ways to improve processes whilst keeping stock levels appropriate, achieving KPI such as percentage of stock availability We more »
We are looking for a Customer Support Team Leader to work within our customer support team in Warrington to provide high quality administration support to customers. About the role The role will have a primary focus on one of our two key areas, Sales and After Sales. Key … responsibilities are to work with the team to meet customer expectations, maintaining high quality standards. On a day-to-day basis this is what you would be doing; Provide excellent customerservice to internal and external stakeholders Manage communication in and out of the department responding to … customer and business expectations Meet the goals and objectives of the business by leading and developing the team Work with other team leaders to share workload where needed Provide monthly performance data from company systems as requested. What we are looking for? Excellent written and verbal communication skills Excellent more »
of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customerservice skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Brighter Places
single day. The role requires you to support Brighter Places in implementing their ‘Great Homes and Partnerships Strategy', with a focus on delivering exceptional customer experiences. You'll lead proactive management of our homes, ensuring they meet the highest standards of care and value for money. Additionally, you will … oversee effective program management to ensure optimal performance and customer satisfaction from your team. Key Responsibilities as our Asset Manager: Assisting in formulating and implementing the Asset Management Strategy to optimise asset utilisation. Participating in the setting of annual and future maintenance budgets. Maintaining stock condition, values and assets … and views are taken into account. Staying updated on legislation and best practices, suggesting policy changes to fulfil obligations. Supporting our ‘Out of Hours' service in line with the Out of Hours Policy. Setting, achieving and being accountable for team performance targets About our Asset Manager: A higher education more »
JAM Global Mobility Recruitment The Background: The successful candidate will be responsible for coordinating the relocation of assignee's whilst maintaining excellent levels of customer service. The Role: The successful candidate will be responsible for: - Coordinating the full relocation process on behalf of multinational clients, balancing the company's … required. The Person: The successful candidate will have: - Previous global mobility or relocation experience is essential; - A minimum of a diploma level qualification; - Excellent customerservice and communication skills; - A strong understanding of MS Word, Excel and PowerPoint. To Apply: Please forward your CV or call Andy Shaw more »
Droitwich, Worcestershire, West Midlands, United Kingdom
Listers
troubleshoot technical issues with VW vehicles. Your expertise will play a crucial role in ensuring the optimal performance of our customers vehicles, providing outstanding customer support, and collaborating with different departments across the business to achieve goals. Our packages and pay plans are industry-leading and are reflective of … Bonus/OTEs up to £43,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volkswagen Qualified … Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop more »
help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customerservice and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customerservice is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customermore »
Stockport, Greater Manchester, North West, United Kingdom
Heat Trace
the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customerservice/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »
Taking a scheduling orders to make deliveries of the company's product Administering the allocation of products, repairs, charging, receipts and despatch Liaising with service engineers, production depots and sales force Ensuring contracts are in place Responding to customer queries and price requests, dealing with and resolving issues … The minimum requirements for a Distribution Coordinator: Strong customerservice and administration experience - ideally shipping/distribution experience Great with IT and new systems Confident personality and exceptional communication skills (written and verbal) Able to multi-task efficiently The ideal candidate for Distribution Coordinator: Experience with SAP would more »
you will play an important integral role in the efficient day-to-day running of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. By the provision of a responsive, consistent, and high-quality … telephone service that delights Customers. Working continually to improve the quality of service delivered. Salary is £23,795.20 per year. Shifts fall Monday to Sunday between 6am and 10pm. 40 Hours per week. Key Accountabilities To play an important integral role in the efficient day-to-day running … of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. To demonstrate excellent customerservice skills whilst providing inspirational service whilst meeting customer demands. Demonstrating initiative, by managing workload effectively more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
for users of the CareFirst system within Childrens Services. CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay): Regular: £12.38 per hour Bank Holiday: £24.76 per hour Overtime: £18.57 per hour … and organisations on the CareFirst system and schedule staff for relevant training sessions. Handle various data cleansing tasks within the system. Utilise Helpdesk/customerservice experience and technical proficiency with applications to support users effectively. Demonstrate proficiency in Excel, with additional experience in SharePoint and Microsoft Forms more »
Gloucester, Gloucestershire, South West, United Kingdom
Securitas Security Services
read on to find out more! The Role As Deputy Security Controller, you will provide security advice and support to our client's intelligence service and their projects and programmes. You will act as a focal point for stakeholders, management, and staff to ensure consistent and effective standards of … and that of our client, you will provide security audits via analysis, spot checks, musters, and reports to ensure the integrity of Securitas's service provisions, and the inviolability of our client's operations. Maintaining excellent client relations via your team and your actions, you will effectively manage the … meetings to review progress, relationships, and policies to ensure communication is open and consistent - Regularly review the performance of your and your team's service provision, as well as the personal and individual performance of your team - Investigate incidents where they arise and identify solutions to avoid repeats of more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
be part of something monumental. Our client don't just offer you an apprenticeship; they offer you a launchpad to success. Their commitment to customerservice excellence is at the core of everything they do. With unmatched industry expertise, they continuously expand into new markets, forging long-term more »
Kidderminster, Worcestershire, West Midlands, United Kingdom
Eco2Solar
the ability to work both as part of a team and also take overall responsibility for your personal workload, whilst delivering excellent levels of service is essential. A desire to put our clients needs first and a thirst to develop your own skills is a key part of fitting … offer: Youd be joining a highly reputable and growing company who have a real passion for sustainability, eco systems and delivering a first-class service to their customers. Were offering a competitive salary of £24,000 - £25,000 pa, depending on experience, along with 33 days annual leave (including more »
Lutterworth, Leicestershire, East Midlands, United Kingdom
Nationwide Platforms
practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customerservice skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Carbon60
METERING SERVICE ADVISOR Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Reading. ROLE : Metering Service Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : 6 months with extension likely LOCATION : Reading (RH1 … where calls will need to be made to customers and third parties. THE SUCCESSFUL CANDIDATE: Proficient with spreadsheets is a must. Previous experience in customerservice roles. Good IT skills. Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822. Carbon60, Lorien & SRG - The Impellam more »