Customer Service Jobs in the UK

51 to 75 of 3,255 Customer Service Jobs in the UK

Customer Service Administrator

Cirencester, Gloucestershire, South West, United Kingdom
Candidate Source Limited
Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and customers' issues related to telecoms, all the while keeping everyone happy. Hours are 9 am - 5:30 pm, Monday - Friday KEY SKILLS: Take pride in solving customers' issues and going the extra mile to ensure the job … is done properly Good attention to detail Good listening and people skills Reasonable IT skills Good organisational skills SALARY & BENEFITS YOULL RECEIVE AS CUSTOMER SERVICE ADMINISTRATOR: £22,000 - £26,000 20 days holiday + public holidays Pension scheme with company contribution Car parking Opportunity for career progression Subsided more »
Employment Type: Permanent
Salary: £22,000
Posted:

French Speaking Customer Service Advisor

Walsall, West Midlands, United Kingdom
People Solutions
FRENCH SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »
Employment Type: Permanent
Salary: £28,000
Posted:

Sales Support Executive /Sales Administrator /Customer Success

Weston-Super-Mare, Somerset, South West, United Kingdom
The Mobility Furniture Company
make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »
Employment Type: Permanent
Salary: £26,000
Posted:

Sales Executive (Dutch Speaking)

Leicester, England, United Kingdom
AT Management
Location: Leicester Salary: £24.25k per annum (plus commission) Job Type: Full Time, permanent We're AT Management (ATM), an established contact centre which provides Customer Service solutions for major companies across the UK. We specialise in what we do and at the heart of our business are our … can offer strong development opportunities/career paths for individuals looking to join us. About the Role: Are you passionate about delivering a great Customer journey? Well, you're in great hands. We are seeking to recruit several motivated and enthusiastic Dutch Speaking Sales and Service Advisors to … join our team. As an Inbound Sales & Service Advisor you will be responsible for handling incoming sales inquiries and providing exceptional customer service, you will also make return outbound calls to these prospective clients and make calls to those who have enquired in other ways. Here's more »
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Customer Service Representative

Oxford, Oxfordshire, South East, United Kingdom
In Technology Group Limited
Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »
Employment Type: Permanent
Salary: £22,000
Posted:

Administrator / Facilities Administration Assistant

Winchester, Hampshire, South East, United Kingdom
AWD online
Administrator/Facilities Administration Assistant with excellent customer service, communication and organisational skills and previous experience in a similar customer facing role is required to join a well-established housing association based in Winchester, Hampshire. SALARY: £23,944 - £25,205 per annum + Generous Benefits (see below … hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an Administrator/Facilities Administration Assistant with excellent customer service, communication and organisational skills and previous experience in a similar customer facing role. As the Administrator/Facilities Administration Assistant you … will join the Facilities division and will be responsible for providing a customer focused service to support the efficient operation and maintenance of the office and other site facilities. Working as the Administrator/Facilities Administration Assistant your role will include team support, customer service, administrative more »
Employment Type: Permanent
Salary: £23,944
Posted:

French Speaking Customer Service Coordinator

Sheffield, England, United Kingdom
Sue Ross Recruitment Ltd
a leading international company, who are manufacturers of a well-known DIY brand. They are currently recruiting for fluent French speaker to join their customer service team. This is a full, time hybrid role. You will be responsible for providing first class customer service, supporting internal … and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Key duties: * Placing customers sales orders in a timely fashion and before order cut-off. * Receiving and handles complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization … etc. * Responding to a wide scope of inquiries and/or complaints liaising with the necessary departments where relevant. * Assisting with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or more »
Posted:

Customer Success Associate

United Kingdom
Hybrid / WFH Options
Amber Resourcing
Customer Success Associate ⭐ | Customer Success | Customer Experience | Customer Service | Education | SaaS | Software Development | Relationships | Sales | Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate! If you like the sound of making a genuine … difference in the world of education, keep on reading! They are on the lookout for a Customer Success Associate to... ✔ Foster long-term partnerships with key customers. ✔ Identify and engage with prospective clients. ✔ Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. … Drive the growth of the business forward through increasing brand visibility and overall customer engagement. Details: 👉Up to £32K per annum 👉 Warwick office 👉 Hybrid working 👉 Company bonus 👉 Medical + dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer more »
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Technical Team Lead

Bury St Edmunds, Suffolk, United Kingdom
BeTechnology Group
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
Employment Type: Permanent
Salary: £35000 - £48000/annum Healthcare, Holidays, Sick Pay
Posted:

Technical Team Lead

Bury St, England, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
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Technical Team Lead

Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
Employment Type: Permanent
Salary: £35,000
Posted:

Customer Service Advisor

Northamptonshire, England, United Kingdom
Hybrid / WFH Options
S-SA Digital
Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »
Posted:

Customer Services - Hybrid

Eastleigh, England, United Kingdom
Hybrid / WFH Options
Dynamite Recruitment
Customer Service Executive and Administrator Location: Eastleigh, you will need to complete training in the office for 4-6 weeks 8:30 until 5pm then after training can be flexible with Hybrid working Hours of work: Monday to Friday 37 hours per week ,between 8am and 5.30pm on … Or this can be taken as a temporary only position ) Dynamite Recruitment is delighted to be working in partnership with a well-established property service based in Eastleigh and due to business growth throughout 2023 our client is looking for a Customer Service Advisor to join their … already successful team. As a Customer Service Advisor and Administrator you will provide an excellent and suitable service to all customers Key duties and responsibilities: To assist customers with a variety of enquiries via email and on the telephone To assist customers who have enquiries through various more »
Posted:

Apprentice Purchasing and Customer Service Administrator Level 2

ORCHARD BUSINESS PARK, MYTHOLMROYD, HALIFAX, WEST YORKSHIRE, England
JOHN VEITCH LIMITED
assisting the purchasing department in the organisation of the supply chain process, for all materials, goods and services required by the company to meet customer requirements. Role Key Responsibilities: To assist in the purchasing of all materials, goods and services to ensure in line with the relevant documentation and … to meet customer order requirements To assist in placing and managing purchase Orders according to the purchase requisition or customer contract To liaise with the marketing department & the supplier to ensure label artwork is supplied on time To assist in determining Customer requirements before shipping of the … to the Supply Chain Team Leader: To organise, plan and prioritise work - developing specific goals and plans to prioritise and meet deadlines To support customer services for product re-calls, product traceability and disaster planning To assist with administrative tasks To support the preparation of presentations, reporting and analysis more »
Employment Type: Intermediate Apprenticeship
Salary: £12,480.00 to £22,308.00
Posted:

Service Coordinator

Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customer service requests and orders. Excellent Customer Service skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
Posted:

Service Manager

Chesterfield, England, United Kingdom
Perfect Placement
Service Manager Starting salary up to £50,000 per annum depending on experience. Must have experience of being Service Manager in a large franchised dealership. Various benefits including company car, health car provisions, and staff discounts. Join a company with a great regional reputation. Join multiple existing placements … our Client’s franchise approved car dealership based in the Chesterfield area. Our Automotive franchise approved car dealership Client is currently seeking a skilled Service Manager to manage their busy Service Department. For your hard work as a Service Manager for our Client you can expect a … salary of £60,000. Responsibilities as a Service Manager for our Client A Customer Service orientated Service Manager who is able to coach the service team to deliver only the best Customer Service Organised and the ability to think on your feet Innovative more »
Posted:

IT Service Centre Analyst

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Motability Operations
Description To deal with and fulfil service requests that are logged with the ITSC - this includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. This is a predominately customer service focused role, you will be responsible for taking … ownership and management of internal customer requests and setting expectations whilst meeting the needs of the Business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise efficiency. Act as … a liaison with handover points (Technology) to drive through a resolution on behalf of the customer and deliver in accordance with agreed timelines. Actively and professionally represent the IT Service Centre throughout the organization. Use sound judgment and make decisions that will maximize customer satisfaction. Strive to more »
Employment Type: Permanent, Part Time, Work From Home
Posted:

IT Customer Service Analyst

York, North Yorkshire, United Kingdom
Eden Brown Synergy
IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »
Employment Type: Temporary
Salary: £13.14/hour
Posted:

Customer Service Team Leader

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
Brook Street UK
Fantastic opportunity to join a well-established technology business in Coventry as a Customer Service Team Leader! You must have 2+ years customer service team leader/manager experience, in a busy B2C environment and a track record of leading people and will be known for … days annual leave, plus a day off for your birthday Worldwide Travel Insurance Group Income Protection Insurance Main Duties; Responsible for leading the Customer Support Team Engage and inspire those you lead to achieve their goals & key company KPI`s Be an influential coach, mentor and help drive the … those around you Understand people and can effectively manage expectations Provide help and advice to customers using our products Be committed to delivering exceptional customer service by putting the customer at the heart of everything you do Keep accurate records of discussions or correspondence with customers & staff more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Trainee Office Administrator

Newbury, Berkshire, South East, United Kingdom
Gold HR
environments. Located in Newbury, Berkshire, we are seeking a trainee office administrator to join our friendly office team, helping with office support for our service team and directors. This is an excellent opportunity to gain all round experience in an office environment in a role that is pivotal to … in the office providing any other administrative duties as required. Requirements Experience in the use of MS Office Products Word, Excel and Outlook Good customer service skills dealing with the public both directly and by phone Confident professional manner Good general education including Maths and English GCSE grade … to work under pressure You may also have experience in the following: Office Assistant, Office Administrator, Admin Assistant, Office Admin, Administrator, Administrative Assistant, Receptionist, customer Service, Customer Service Assistant, Customer Service Advisor, Trainee Administrator, Admin Apprentice etc. REF more »
Employment Type: Permanent
Salary: £24,000
Posted:

Inside Sales Engineer

Greater Manchester, North West, United Kingdom
ROTORK PLC
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »
Employment Type: Permanent
Posted:

Inside Sales Engineer

London, England, United Kingdom
ROTORK PLC
key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Customer Experience Specialist Apprentice - Star Expert

845 Manchester Road, England
Mercedes-Benz of Whitefield
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Import Customer Service Coordinator-Ocean

Basildon, Essex, South East, United Kingdom
First Choice Staff
Import Customer Service Coordinator-Ocean required tow join this busy freight agent locally based near Basildon GENERAL PURPOSE OF THE POSITION Reporting to the Customer Service Manager, the primary goal is providing excellent customer service to our customers and overseas partners. This includes processing … of work are carried out in a timely manner. Work closely with your colleagues to ensure we maintain the highest possible operational performance and customer service. Develop constructive relationships with key customers and suppliers assisting in resolving any concerns and implementing any corrective action. Maintain effective communication and relationships … instructions from customers to complete custom clearance on imports to allow release of cargo. Provide Transport Companies with all the relevant information to ensure customer delivery requirements are met. Ensure you do not import or release orders without receiving all monies owed on non-credit account clients and all more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
10th Percentile
£22,719
25th Percentile
£25,250
Median
£32,000
75th Percentile
£47,500
90th Percentile
£62,500