76 to 100 of 3,262 Customer Service Jobs in the UK

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

About The Role Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers … Our team get to our customers much sooner, we have a person on the end of the phone, it doesn’t matter what the customer query is, we are here to help. We support and train our people to deal with any question a customer may ask; and … our people own the customer interaction from start to finish, we don’t pass our customers from pillar to post. Top class customer service is what we pride ourselves on and if your passion is to treat customers fairly and provide awesome customer service this more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program Do you have customer service experience and an admiration for technology? Do you enjoy talking to people and solving issues? Or are you looking at joining a … value-added resellers in the UK. Today, we're an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … weekend in 6 (potentially less depending on workload). JOB SPECIFICATION: 1st Line IT Support The role sits within a very large IT service desk where you will be responsible for the day-to-day technical enquiries from our client. You'll be the first point of contact for more »

Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. Role Overview: As a Customer Service Administrator, you … provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day. Key Responsibilities: Handle customer inquiries with professionalism and a customer-first mindset. Process customer requests, ensuring accuracy and efficiency. … Collaborate with internal teams to address and resolve customer concerns. Maintain detailed and organized records of customer interactions. Qualifications: Previous experience in customer service and administration Excellent communication skills and a friendly demeanor. Strong organizational skills and attention to detail. Ability to thrive in a dynamic more »

Job summary As one of our Service Desk Assistants, you will provide 1st line technical IT support & telephone cover to all NHS Resolution employees and external stakeholders. The post holder will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of staff problems … explaining information in a clear and logical way. Provide/maintain an exceptional level of customer service with internal and external stakeholders. To help callers with a support issue in a calm, polite, courteous and professional manner. Avoid the use of technical jargon to support stakeholders. To obtain … all the necessary facts from a caller to either resolve an IT problem by telephone, or to provide all the relevant details to the Service Desk Team. To communicate with the Service Desk Team in various areas (e.g. support call updates, support call allocation, departmental calendar updates). more »

license, and access to your own vehicle, you're the perfect fit for our team.   But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy  , you … Securitas, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. This will include … health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Essential Skills Proficient in both written and spoken English Valid SIA Licence Excellent customer service more »

Title: Team Lead Customer Service (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a Customer Service Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … of working together. Someone who has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance more »

Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »

Are you a Head of Customer Services keen to embark on a new challenge? IntaPeople are delighted to be partnered with a client who are looking to recruit a Head of Customer Services in their Caerphilly offices. The client is an SME in its field with their only … competitor being Amazon (who they usually outsell globally). About the role… You will manage the customer support team of around 10 individuals, whilst developing and motivating the team ensuring they meet business needs. Directly manage two Line Managers providing 1:1’s, mentorship and overall support. You will … gather and analyse customer feedback, to understand any challenges. Develop and execute a comprehensive strategy to enhance the customer experience through innovation. Lead a team of customer service professionals, providing guidance, mentorship, and support to drive exceptional performance. Identify emerging trends and technologies in customer more »

Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Birmingham , United Kingdom Travel: Candidates will be required to travel to and provide field engineering services between North London and Leeds. Therefore, candidates will ideally need to be based in any one of … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »

candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player … candidate will have previous experience working within Logistics, Scheduling, exports or imports but open to any industry if you have administration experience and strong customer service * Strong customer service and communication skills both verbal and written * Excellent time management and attention to detail * A team player more »

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

Customer Service/Service Desk Advisor Melksham - OFFICE BASED Full-time, Permanent £24,000pa Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role … email. Main Duties Ordering parts Arrange site visits for engineers to attend Log support tickets Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment more »

A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

Service Coordinator Full time, Permanent Kings Lynn £Competitive + Excellent benefits Great opportunity working for a fantastic company with great benefits! In a nutshell… Our client is a leading manufacturer who provide product solutions to businesses across the UK and overseas. They are the leaders in innovation, and design … concepts through to completion. Working within an established service team you will play a key role in making sure that all customer and dealer service calls are dealt with promptly and efficiently. You will provide quotations, chase orders and raise invoices whilst providing first class customer service, keeping the customer at the forefront of all communication. The ideal candidate will have a strong customer service background with excellent telephone and communication skills. Working within a parts, service or aftersales environment is a distinct advantage. What's involved for the Service more »

an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »

you a people person? Be a First Citizens person. Join our branch team and make a difference. The Financial Services Specialist supports sales and service delivery in the branch. Builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible … products and lending; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the branch, providing customer service in both a transaction processing and sales role. Qualities of a successful candidate: Influence : Capable of building rapport with different personalities to … that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability : Has the ability to learn and adapt quickly to new information and more »

Senior Manager - Customer Care - AeroTech - Aviation Industry - Heathrow, London Job Summary: Lead and manage the EMEA Field Service, Spare Parts, and Rebuild departments to provide top-tier product support and drive revenue growth. Assist customers with service and parts needs for the equipment. Collaborate with the Director … of Global Customer Care and the EMEA Customer Care Sales Manager to implement customer care strategies for the EMEA region. Essential Duties and Responsibilities: Leadership: Lead EMEA customer care teams in field service, spare parts, and rebuilds across three sales offices. Customer Satisfaction: Ensure … teams meet and exceed customer expectations. Support Plans: Develop and execute GSE product support plans. Sales Growth: Increase sales of Customer Care products and services, coordinating with Regional Sales teams. Specialty Kits: Collaborate to develop and market specialty kits. Customization: Create customized parts and service programs with more »

Overview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real … that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Builds trust and confidence with clients Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork … estate secured loans) Identify referrals for wealth, mortgage and business/commercial banking Qualifications: Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First more »

Overview: A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real … that is disciplined enough to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation. Customer Service Skills: Builds trust and confidence with clients. Adaptability: Has the ability to learn and adapt quickly to new information and technology. Teamwork … commercial banking Provide financial advice and establish accounts for investment and retirement needs Qualifications: Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First more »

Job Title: Customer Service Representative (Temporary) Location: Chelmsford, Essex Salary: £11.80 per hour Duration: Minimum 6-month temporary contract, potential for permanent placement Working Hours: Monday to Friday, flexible with one weekend required per month (8:00 am - 16:30 pm) Key Responsibilities: Respond to customer inquiries … and concerns promptly and professionally via email. Utilize IT skills to navigate customer databases and systems efficiently. Demonstrate exceptional customer service skills, ensuring a positive experience for all clients. Collaborate effectively with team members to address customer needs and resolve issues. Maintain accurate records of customer … Office suite (Word, Outlook, Excel). Excellent written communication skills with the ability to understand and respond to written English effectively. Prior experience in customer service or a related field preferred. Experience with Microsoft Teams and other collaboration tools is advantageous. Flexibility to work a varied schedule, including more »

Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer quer... APCT1_UKTJ more »

estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical more »

Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »