26 to 50 of 205 Support Analyst Jobs in the UK

Application Support Analyst Fixed term contract –9 months Location: Borehamwood Package: Negotiable + Benefits Hamilton Fraser is a leading provider of specialist insurance and service solutions across various industries. We are seeking a talented and motivated individual to join our Technology Solutions (IT) division as an Application Support Analyst in our Borehamwood office. As an Application Support Analyst, you will play a crucial role in providing Application Service Desk and Development support. This dynamic position involves offering 1st and 2nd line application support to internal teammates (customers) contributing to existing software functionality, and … actively engaging in exciting new solutions currently under development. The day to day: Provide 1st and 2nd line application support for internal teammates, managing support and change requests through the creation, updating, and resolution of tickets. Support and maintain existing software functionality, identifying, analysing, and correcting defects more »

IT Support Analyst - Guildford - Permanent - £35,000 - Onsite 5 days per week An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a … professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist in … and troubleshooting of multi-functional devices, printers and secure print/cost recovery system Promoting the use of IT to staff Liaising with Technical Support team and third-party maintenance suppliers Imaging and maintaining laptops Deployment and maintenance of mobile devices Administration of the telecoms systems Good knowledge of more »

The Application Support Analyst plays a critical role in supporting our global community of Travel Counsellors with our bespoke technology platform. This platform includes Phenix, MyTC, and its direct ecosystem of integrations. About the Role You will act as a second-line technical support team supporting the … Operational and other Support teams, working in close liaison with the Product, Software Engineering and Platform Engineering teams to ensure the swift and effective resolution of Platform issues. Using our Platform Observability and Support tooling, you will be responsible for proactively identifying challenges with platform performance or stability … to ensure the platform operates within our service levels. The Application Support Analyst aids front-line support and technical teams with internal applications and ensures that only genuine issues with those systems are reported correctly. The purpose of this role is to identify, check and validate any more »

Applications Support Analyst - DMS We are seeking a talented Applications Support Analyst to join a leading Law Firm headquartered in London. As the Applications Support Analyst, you will play a key role in providing comprehensive support for Document Management and Knowledge Management applications … contributing to business analysis related to new and existing applications. We are keen to speak to candidates who support, troubleshoot and configure business applications in a legal environment, ideally around iManage or Netdocuments. Experience required: Knowledge of enterprise applications and systems including DMS Familiarity with emerging technologies and their more »

1st Line Support Analyst is required by a leading Technology company based in Central London, paying up to £27k. This is a fantastic opportunity for an eager, support analyst to join a growing company and take their career to the next level. The company, who have … a presence globally, are seeking a 1st Line Support Analyst to deal with BAU support, whether that involves creating tickets, troubleshooting issues and answering calls. This varied position which requires attendance 1-2 days on site and the remaining time at the head office will provide a … completed an IT Apprenticeship. The organisation embrace training programs for new starters, implementing a clear training plan to help you progress from 1st Line Support and beyond. Basic Job Responsibilities: Provide first-line support to customers via phone, email, and in-person for IT-related issues. Troubleshoot hardware more »

We have a new IT Support role now available which is working at one of Salisbury's most exciting SME's that offers advanced technology and services to both public and private entities worldwide. The company handle the design, development, and manufacturing of innovative products, delivering top-tier capabilities … tailored to meet the specific needs of their customers' missions. The role of IT Support Analyst comes with some excellent benefits which include: 33 days annual leave, private dental, private health insurances opportunity to develop your skills with further qualifications (paid for). The role is full time … you will be located at the Headquarters based in the SP region. About the role: This is an exciting opportunity for an experienced IT Support Analyst or IT Support Assistant looking to build the next steps in their career. Reporting to the IT Operations Lead, we are more »

Yardi Support Analyst London/Hybrid £40,000 - £45,000 Company Overview Cobalt is delighted to be supporting a leading Build to Rent specialist, dedicated to providing exceptional residential experiences. They manage a diverse portfolio of rental properties and utilise advanced property management systems to ensure operational efficiency … and superior customer service. As part of this growth, they are seeking a Yardi Support Analyst to come in & provide technical support and maintenance for the Yardi property management system. Role Responsibilities Provide technical support for the Yardi property management system, including troubleshooting and resolving system … updates and new features to recommend enhancements. Participate in IT projects related to system upgrades, integrations, and improvements. Role Requirements Proven experience as a Support Analyst or in a similar role supporting Yardi or other Property Management Systems. Experience within Real Estate is a must have. Proficiency in more »

D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist … with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer … escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the more »

A Manufacturing client of ours in the Harlow area are recruiting an Infor LN Application Support Analyst to join their growing team. This is a newly created full-time on-site permanent position working Mon -Thurs 8.00am - 5.00pm & Fridays 8.00am - 2.00pm. This is paying a negotiable salary of … per annum depending on relevant skills and experience. This Infor LN Application Support Analyst's responsibilities include but are not limited to: System Maintenance and Support: Provide technical support and troubleshooting assistance to end-users experiencing issues with the Infor LN ERP system . Diagnose and … educate employees on system functionality, features, and best practices. Empower end-users to maximize their productivity and proficiency in utilizing the ERP system to support business processes. Process Optimization: Analyze existing business processes and workflows to identify opportunities for optimization and automation within the Infor LN ERP system. Recommend more »

IT Infrastructure Support Analyst - up to £37K - Central Bristol Exalto Consulting are currently recruiting for a permanent IT Infrastructure Support Analyst for a key client in Central Bristol. You will be responsible for the whole IT support/estate for the Bristol office. This is … active, problem solving and "can do" attitude, who will have the sole responsibility for the whole IT estate in the Bristol office, including infrastructure, support, hardware and networks. Due to the nature of the role and responsibilities, you will have to be onsite 5 days a week, with the … the CTO, also get involved in group wide projects, making suggestions and seeking solutions to improve operations and productivity for the company. Complete IT support for the Bristol office. Supporting the group IT Infrastructure. Day to day management of internal hardware and systems including laptops, desktops, printers, firewalls, internet more »

Application Support Analyst – Liverpool/Hybrid - £38,205 - £44,264. We are working with our Liverpool based client, an organisation of international repute with a unique user base of over 30,000. They are looking for an Application Support Analyst to join their Identity Access Management … playing a key role in implementing, develop, managing and maintaining industry related systems, with primary focus on their new IAM platform, SailPoint. The Application Support Analyst will work within a multi-disciplined team within the IT Services, with responsibility for developing and maintaining systems, primarily focusing on the … new Identity Access Management system. As well as proven experience working within Application Support, you will also have experience working with Active Directory and PowerShell. This organisation value learning and development and with this role you get the fantastic opportunity of being training on the SailPoint system, which is more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

Guidewire Application Support Analyst: Guidewire, Application, Cloud, Integration An SME in Guidewire Application Support is required to join a leading London Market Insurance organisation. As the dedicated Guidewire Applications Support Analyst, you will join a specialised team focused in supporting the integration of Guidewire to … and Work Queues. This is an ideal role for a Guidewire specialist who is comfortable interacting & supporting 3rd party vendors. Responsibilities: Responsible for the support & integration of Guidewire application to business estates Identify opportunities and propose integration solutions including batch processing and message queues Manage and provide technical for … Guidewire applications in production. Liaise & interact with 3rd party vendors Engage with technical teams and business analysts to achieve and support successful integration Requirements: London Markets or Speciality Insurance experience is required Extensive experience with Guidewire ClaimCenter - including product implementation Deep understanding of SDLC Experience using XML and SQL more »

Linux Application Support Analyst – Trading systems Up to £35,000 p/a Quant Capital is urgently looking for a Graduate Linux Application Support Analyst to join a high-profile client. Our client is Our client has recently been voted in to the Fintech 100. They … provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. As an Application Support Analyst you main responsibilities will be to provide technical and functional support for high-performance trading systems. You will work as part of an award … winning global support team to solve problems and respond to clients’ requirements. Responsibilities: Job Responsibilities: Respond promptly to client support requests and inquiries. Actively monitor critical systems and infrastructure, promptly addressing issues and escalating to relevant teams when required. Provide customer support for order entry, risk management more »

We are searching for an Application Support Analyst (SAP)/SCM. Providing Application support, taking complex systems and explain to colleagues on how to use. This role has a heavy focus on user support across Applications. This post is 5 days a week on site based … industry. With a considerable workforce, they are recognised for their commitment to technological innovation and the production of high-quality products. Description The Application Support Analyst (SAP): Supporting SAP across the business in Sales, Logistics, Warehouse Management System (WMS), Transport Management System (TMS), Purchasing, Production, Quality and interfaces. … end testing , defect tracking & reporting. Carrying out periodic checks on IT systems and applications (daily, weekly, monthly) Writing SOPs and user manuals Providing administrative support to the IT Manager in terms of KPI reporting and basic admin tasks Promote Total Quality Management and Continuous Improvement. Working closely with external more »

2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2nd Line Support Analyst to join our London based global law firm on a permanent basis. Troubleshoot and take ownership of tickets following Incident … understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2nd Line Support Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »

Bilingual German speaking Technology Support Analyst - Leading UK Retail & Commercial Bank Location: Leeds or Edinburgh Contract Type: Contract (permanent afterwards) Day rate: £185 per day Join one of the UK's biggest retail & commercial banks Provide critical IT support for a leading financial institution Demonstrate your excellent … across the business at all levels Our client, a leading retail and commercial bank in the UK, is seeking a fluent German speaking Technology Support Analyst to join their team in Leeds or Edinburgh on a contract basis, which will then switch permanently afterwards. Position Overview The Technology … Support Analyst will play a crucial role in providing critical IT support to the bank's business areas, ensuring minimal disruption to their services by effectively managing and resolving technology issues. Responsibilities Handle critical issues and complaints in a fair and objective manner Collaborate closely with colleagues more »

of Sale (EPoS) and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sectors are seeking a Trainee IT Support Analyst to join their team. You will receive an excellent base salary of £23,700 plus overtime (average £2,000) with a salary … work. You will be joining a company who offer training and a genuine career path with an additional benefits package. As the Trainee IT Support Analystyou will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution.Provide telephone support to the … and progress them quickly and efficiently. Document issues/problems and raise to the 2nd line team. We are looking for a Trainee IT Support Analyst with: Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written and verbal. Good problem-solving skills. Ability more »

US Law Firm based in the heart of the City, is looking to hire a new IT Support Analyst to work directly with the Regional IT Manager where you will have the opportunity to grow and develop your career. Salary is £45,000+ Offices a stone’s throw … from Liverpool Street and Fenchurch Street This IT Support Analyst position is a fantastic opportunity for someone who is bright, team-playing and with around 6/12+ months’ IT experience, looking to move to a fantastic US law firm. In this role you be working directly with … the Regional IT Manager to oversee and coordinate 1st & 2nd line IT support for both the office workers and the home workers. With the London office only being small deskside support will be a key part to this role, being keen and enthusiastic to offer the support more »

What if you could be the key to seamless tech support and innovation? What if you could be the IT Specialist were looking for? What if you were our Technical Support Analyst? At the IET, making our world a better place starts by creating a better place … also making significant investments in our people, including providing a modern, vibrant workplace and embracing hybrid working. What youll be doing As the Technical Support Analyst, you will deliver skilled and professional desktop technical support to IET staff and affiliates at the Stevenage Head Office and remote … maintain system and service uptime. The role also involves keeping accurate records of service desk activities and providing excellent customer service. Additionally, you'll support ongoing IT projects and contribute to new developments (Incident and Problem Management). What we hope you can bring to the role You will more »

Support Analyst (UK) About Adaptiva Adaptiva, the Autonomous Endpoint Management company, delivers the fastest way to patch and manage endpoints at scale. The company offers OneSite, the first fully adaptive autonomous endpoint management (AEM) platform. At Adaptiva, we pride ourselves on being a great place to work, driven … millions of endpoints. Learn more at Adaptiva, and follow the company at LinkedIn, Facebook and X. About the role We are looking for a Support Analyst to be part of the Customer Success team, performing Tier 1 and Tier 2 technical support. In this role, you will address … full-time, remote (work from home) position based in the United Kingdom. Visa sponsorship is not available for this position. Responsibilities Provide technical product support for existing customers. Respond to customer issues and updates within the service level objectives. Diagnose, troubleshoot, and identify solutions to resolve customer issues. Clearly more »

Role: IT Support Analyst Salary: Up to £32,000 + Bonus + Benefits Hours : Weekday & Weekend and out of hours on a rota basis Location: Islington Support Centre (Flexible working - 2 days a week) Life at Prezzo: Why are we all here? Well, the answer is simple. … means you’re joining a friendly, supportive and inclusive environment where you can build genuine relationships… and, importantly, be yourself. The Role: As IT Support Analyst you report into the One Call Helpdesk Manager and provide front-line primary support to Prezzo Restaurants and Support Centre … teams in a wide variety of areas – You will be the first line of support for issues in any number of areas including but not limited to: Line IT Support Query management Chain Issues Control/Invoice Query queries (partnership offers, delivery partner issues etc) issues (CRM queries more »

Applications Support Analyst Wellingborough - hybrid Role - Working for this established and trusted family firm that has seen three generations of manufacturing using world leading technology, they require an Applications Support Analyst to join the team here providing business systems and application support to their end … users and assisting in the continued rollout, support and troubleshooting of their IT Applications and Peripherals. This will also involve supporting other sites throughout the company and may require occasional travel. The role duties are as follows - Provide support for the full complement of the Group’s applications … peripheral tools in a 1st and 2nd line capacity, as a member of the internal team. Be accountable for daily system and application management support activities including health checks, reporting initial diagnosis of issues, resolving such issues. Work collaboratively with the ERP supplier to support and deliver a more »

growing rapidly with new Financial Institutions taking advantage of the platform features to secure business advantage. About the role We are seeking a Production Support Analyst to join our Wealth Production Support team, which includes SS&C Hubwise. The role involves issue management from external and internal … robust and scalable production environment for internal and external customers. This role requires a strong technical foundation, particularly in database management and ITIL-based support practice , combined with a solid understanding of the financial services and Wealth Management industry . Team Responsibilities Application Support – ensure that the application … is working correctly as deployed. Issue Management – analyse, investigate, and allocate for resolution and closure for all issues. Change Management – support testing and release process for production fixes. Project Handover – facilitate the transition between project support and production support for all change. Service Support – support more »