51 to 71 of 71 ITIL Jobs in the West Midlands

Location: Birmingham/Remote working The starting salary is excellent and comes withcompany benefits including pension and private medical cover An accomplished, UK based ITIL certified IT Change & Configuration Manager is required for this superb opening to work in our leading global client's expanding IT services division as they … is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role To support the IT Change & Configuration Management function to help reduce risk … Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from the UK will be considered for this position. Salary: £35,000 - £40,000 per annum + Benefits Applause IT seeks an experienced Support Developer … Oracle, Java, SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server more »

Specification Education and qualifications Essential Educated to GCSE level or equivalent relevant experience Relevant IT specialist course Desirable Obtained or working towards EDCL qualifications ITIL qualifications Experience Essential experience working in a busy ICT Service Desk environment Problem solving within a mixed computing environment Experience of working in a service … workload (to support the dynamic nature of the service). Multi-tasking ability required to deal with multiple incidents awaiting resolution Desirable Understanding of ITIL working practices Experience of managing small project(s) Experience of testing newly developed software and Reporting problems/issues. Experience of working in an NHS more »

or experience. Desirable *A Level/IT related NVQ Level 3 or similar accredited vocational work-related IT qualification *Advanced ECDL or equivalent knowledge. *ITIL Foundation Certificate or equivalent Experience Essential *Relevant experience gained working within an IT Service Desk/Centre Team or equivalent First Level/Application/… providing application support within an ICT environment *Extensive experience of working within defined Service Level Agreements & Service Level Targets *High level of understanding of ITIL processes and Service Management best practice framework *Enhanced understanding of ICT issues and its application within the NHS and/or similar user base environment more »

attached Job Description* Person Specification Qualifications Essential A Level/IT related NVQ Level 2 or similar accredited vocational work-related IT qualification Desirable ITIL Foundation Certificate Technical IT qualification Experience Essential Experience gained working within an IT Service Desk/Centre Team or equivalent First Level/Application/… Customer support function. Experience providing application support within an ICT environment. Experience of working within defined Service Level Agreements & Service Level Targets. Understanding of ITIL processes and Service Management best practice framework. Good all-round level of technical knowledge and awareness. An understanding of basic ICT issues and its application more »

practices and industry trends. Define and run architecture governance processes, shaping the architectural strategy to align with business objectives. Maintain a strong focus on ITIL processes and ServiceNow solutions. Team Collaboration and Leadership: Work closely with stakeholders, team members, and clients, offering expert input and guiding junior members. Participate in … Separation into a masterpiece. 1 undergraduate degree or higher in any subject covering Engineering, Mathematics, Computer Science, or Business. ServiceNow Certified System Administrator (CSA) ITIL Foundation ServiceNow Certified Implementation Specialist ITSM (CIS-ITSM) ServiceNow Certified Application Developer (CAD) - advantageous To apply please click the "Apply" button and follow the instructions. more »

will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some 3rd Line duties. ITIL V3/4 Foundation or above. Ideally, you will have some form of IT qualification, either BTEC, A Level's, HND/HNC or Degree. … and pro-activity matched by an ability to be a strong member of a team. Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3rd line operational support. Effective communication skills with the ability to influence and more »

feedback during planning meetings (i.e., pre-iteration, and retrospectives. Your Profile Key Skills/Knowledge/Experience: Experience as a Technical Consultant. Experience in ITIL Process Definition, Integration Solutions, understanding Architecture solutions. Ability to understand customer business requirements and convert to functional requirements. Experience in leading at least a couple … lifecycle for ServiceNow. Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise. Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards. Certified with … ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. Good knowledge in Agile/Scrum methodology. Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges, and impacts. Excellent team management skills to manage the project team and members. Good to have: Experience in ServiceNow custom more »

Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) The Company Oscar Tech are working with an MSP focused on delivery highly secure IT Infrastructure and Networks for government and defence organisations across the UK. They are the leaders of … Interviews commence immediately for this role so please don't hesitate to apply! Infrastructure Technical Architect | Up to £75k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more more »

National Desktop and Field Engineer - Technology - CSC - Counter Terrorism Policing HQ The starting salary is £43,227, which includes allowances totalling £2,841. The salary is broken down as £40,386 basic salary, which will increase annually until you reach more »

is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk … changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork … manage multiple priorities and stakeholders in a fast-paced environment. Willingness to participate in continuous learning and training initiatives. Proven track record of managing ITIL processes in medium to large organizations. more »

user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITIL Foundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our client offers more »

user devices. Your responsibilities will include incident management, problem resolution, knowledge management, and ensuring exceptional customer service. Key Responsibilities: Provide technical support within the ITIL framework and adhere to Service Management principles. Troubleshoot and resolve software and hardware issues within SLAs. Create and maintain knowledge articles to aid in issue … coordinate external technical support when necessary. Qualifications & Experience: Previous experience in an IT support role. Familiarity with the client's hardware and software tools. ITIL Foundation certification. CompTIA A+ or equivalent certification. Join a company that celebrates diversity and welcomes unique contributions from individuals of all backgrounds. Our client offers more »

volumeof suitable applications. About you The role will be responsible for the effective delivery of IT Asset and Configuration Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) and Configuration Management services, ensuring efficient creation … for all CIs within the AMDB and CMDB and lifecycle management and status accounting for all assets and Configuration Items. E ssential experience required: ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Asset and Configuration management principles, processes, standards, new and evolving best practices. Significant more »

Technical Service Architect | Up to £70k (DOE) + Bonus | Staffordshire | MSP | ITIL| SC Clearance (Only SC Eligibility is Essential) Now this is a role to shout about. Have you ever fancied working on high level security projects in a role which will enable you to be gain SC and DV … Managed Service Provider background. You'll need to have a strong understanding of General Business Principles as well as an in depth knowledge around ITIL, with up to date Certifications. What We Are Looking Out For 5 years of experience in a Service Management, Delivery or Engineering role Excellent understanding … of ITIL Frameworks Understanding of General Business Principles and Business Economics Experience in a Defence setting (No essential but highly advantageous) Strong understanding of Architecture Principles Strong IT Infrastructure Technical Background All applicants must either have or be able to obtain SC and/or DV Clearence. They will put more »

and ensure high-quality deployment. Identify improvement opportunities. About You: Experience working with multiple Servicenow modules. Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous) ITIL process definition and integration solutions knowledge. Experience leading ITSM implementation projects and ServiceNow life-cycle implementations. Expertise in ServiceNow deployments, ITSM migrations, upgrades, and integration … with third-party tools. Strong ITIL process knowledge and ability to align with customer requirements and industry standards. Excellent communicator, both written and verbal. Strong team management skills and highly organised. How to Apply: Please send over you updated CV to be considered for this role. more »

Who we are looking for A Junior Network Engineer, who will learn to support and maintain our complex network infrastructure, ensuring seamless connectivity, high availability and optimal performance. We are looking for an individual with a strong passion for networks. more »

Service Transition Analyst/Manager/Consultant/ITIL Certified/DC/Datacentre/Datacanter/Cloud/Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Transition Analyst/Manager/Consultant. Location - Remote … Warwickshire (Approx 1 day per week in Warwickshire) Duration - 6 months Day Rate - £(Apply online only) per day Inside IR35 Experience: Strong Service Transition ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing You more »

Service Architect/Service Design/ITIL Certified/DC/Datacentre/Datacenter/Cloud Exit/Migration/Insource/Outsource/Suppliers/Stakeholder Management. One of our leading clients is looking to recruit a Service Architect. Location - Remote/Warwickshire (Approx 1 day per week in … Warwickshire) Duration - 6 months Day Rate - £650 - £750 per day Inside IR35 Experience: Strong service architecture ITIL Certified Experience on a Datacentre/Cloud/Azure Exit/Migration - programme involves moving to a multi supplier environment and insourcing/outsourcing Service Architecture Design identifying diagrammatically which vendor supports what more »

Service Manager - up to £45,000 plus company car Are you an Account manager with experience in ITIL? DCS Technology are working in partnership with a key client to find a services manager. You will be a joining an industry leader to help manage partnerships on a nationwide scale. About … performance in mind. Provide 24 X 7 IT Duty manager cover (1 week in 6) About you: Clear understanding and demonstrated experience on implementing ITIL framework. Strong knowledge of IT systems and their management. A proven ability to manage/build new and current relationships at all stakeholder levels. Experience more »