101 to 125 of 232 Customer Service Jobs in Yorkshire

Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a IT Team Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services to industry sectors such as law firms, estate … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The IT Team Leader will have … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced IT Team Leader who has experience with at a managed services provider. While more »

and Dynamic Work Environment Key Responsibilities - * Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working closely with the IT Manager across Service Desk and Project Support Skills Required - * Previous experience within an … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »

and Dynamic Work Environment Key Responsibilities Provide technical support to internal users, troubleshooting IT issues across various hardware and software systems Resolving incidents and service requests in a timely manner Working closely with the IT Manager across Service Desk and Project Support Skills Required Previous experience within an … Directory and Office 365 Familiarisation with Networking principles (TCP/IP, DNS, DHCP) Proficiency in diagnosing and troubleshooting hardware and software issues Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a more »

Liberty has an exciting opportunity for a Service & Repair Gas Engineer to join our team, based in Leeds. You will be working on social housing, on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £34,685.00 basic per … of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Service & Repair Gas Engineer will include: Undertake the servicing, repairing and maintenance of Domestic heating systems Complete works in accordance with specification and gas safe … regulations Completion of all relevant paperwork Ensure customer satisfaction and safety Participate in out of hour's works, including overtime and call out Work to operational procedures, safe working practices and H&S procedures Reporting of all accidents, near miss events or potential hazards Undertake all other maintenance works more »

to our clients. We are a kind, caring, and passionate team of people who value hard work, dedication to finding solutions and delivering exceptional customer satisfaction. We believe in the power of collaboration, personal growth and continuous learning to ensure were keeping ahead of the click and creating work … in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role is … software development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs more »

Firewall maintenance Performing system backups and disaster recovery operations Scripting skills Contributing to the training of other staff members Maintaining a high level of customer service MSP experience is desirable but not required. If you are passionate about IT and have the necessary experience and skills, please apply more »

purpose of the job Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any technical issues that have been escalated through the helpdesk. Act as more »

be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

be responsible for managing key accounts, providing technical support to customers, and driving sales growth. You will collaborate closely with the sales team and customer service representatives to ensure exceptional service and support throughout the sales process. This role requires excellent communication and presentation skills, as well … Yorkshire and Northwest Ideal Location: Around Leeds, Sheffield, Huddersfield. Key Accountabilities Be proactive, focused and driven to meet sales targets. Understand, interpret and manage customer requirements with the confidence to negotiate and close sales. Communicate and build repour effectively with our client’s customers. Provide pre-sales and after … sales technical assistance, sharing your knowledge of cutting tools, conducting technical presentations and demonstrating how a cutting tool will meet customer needs. Document cost saving activity and daily use/updating of the CRM system Work with our talented product team to create custom-made products for our customers. more »

now looking for a move into a more commercial role where you can still use your technical knowledge. The role itself will involve managing customer accounts within the North East region (primarily Yorkshire), assuming responsibility for further developing existing relationships with a number of targeted, strategic and named major … customer accounts working to maximise revenue in their core channels which are rental, sales, service and support. The client is looking for someone with the technical knowledge and will train the account management skills. Responsibilities in the role will include; Managing existing strategic and named key accounts. Developing … relationships to continue expansion within existing accounts, identifying new target clients and/or submarkets to break into. Maintaining first rate customer service levels Promoting/championing the company’s technical expertise and promotion of product and service USPs. Collaborating with internal stakeholders to maximize market share more »

you! Our Company ethos is one of a “can do” attitude, a prerequisite of all employees. We empower employees, to encourage a proactive and customer centric approach to their work, that drives value. CAM's goal is to provide a portfolio of products and service levels that our … based Engineers to join our team. You will be at the forefront of our operations, ensuring the reliability and functionality of equipment directly at customer locations. Your role will predominantly cover the West and South Yorkshire regions, providing essential maintenance, service, and repairs. Our working hours are 8.00am … 4.30pm Monday to Friday (half hour unpaid lunch). Key Responsibilities: Diagnose, repair and maintain a wide range of engineering equipment. Provide excellent customer service, ensuring minimal downtime. Work independently and as part of a team to meet deadlines. Maintain accurate service records. Uphold strict health and more »

peripherals. * Familiarity with Windows and/or Mac operating systems. * Basic understanding of networking concepts (TCP/IP, DNS, DHCP). * Excellent communication and customer service skills. * Ability to work independently and collaboratively in a team environment. Key Responsibilities - * Provide first-line technical support to end-users, troubleshooting … networks, printers, and other IT equipment. * Assist with the setup and configuration of software applications and operating systems. * Respond to help desk tickets and service requests in a timely manner, ensuring excellent customer service. * Perform routine maintenance tasks, such as system updates, backups, and antivirus scans. * Document support more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

gaps and opportunities. Efficiently manage purchase orders and invoice queries. Ensuring stock is available and competitively priced. Providing product and brand knowledge to the customer services department. Market and competitor analysis. Inventory housekeeping. Working alongside the distribution centres on delivery arrivals and queries. Coordinating with internal departments to deliver more »

Yorkshire Salary: £29,000 - £32,000 Summary: At Bis Henderson, we are looking for a Logistics Co-Ordinator to work for an established Logistics service provider. The role works executing daily operations related tasks, monitoring inbound operations, providing excellent customer service and acting as a key problem … Previous experience using ERP systems * Excellent Microsoft Excel skills * Excellent communication skills Food supplier of dried ingredients Get deliveries from all over the world Customer clearance is outsourced They have about 50 suppliers but only use 20 This person will manage from PO onwards Organise transport to get the more »

About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships more »

experience you will be able to make a positive and rewarding impact on the business. We are committed to providing the highest level of customer service and the successful candidate will endorse this commitment by presenting a professional and knowledgeable face to the Client when undertaking site visits … for installations, service and maintenance. In support of this, the Company is committed to ongoing personal development training and strategies for its employees. You will be on Call 1 in 5 weekends (Friday evening, Saturday & Sunday 08.00 to 18.00 - primarily telephone support). What you'll do Tasks and … Responsibilities: Completing installation, service and maintenance on CCTV and Access Control systems Working in commercial environments Provide reliable, quality support and service to customers at all times Assist customers and colleagues with technical issues either on the phone or face to face Work closely with other engineers and more »

the first point of contact for clients, diligently working to achieve comprehensive and prompt resolutions. As such, proficiency in troubleshooting, analytical capabilities, and exceptional customer service are imperative. This position entails direct interaction with customers via phone and email, necessitating a high level of comfort and confidence in … a customer-facing capacity. RESPONSIBILITIES Handles support calls and tickets and queue management Takes ownership of customer issues reported and resolving problems Researches, diagnoses, troubleshoots, and identifies solutions to resolve software and hardware issues Escalates unresolved issues to appropriate internal teams Prioritises and manages several tasks at one … or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where more »

Specification for more information about the role. Person Specification Experience Essential Working in a procurement department or equivalent experience Desirable Working in a health service environment Skills Essential Good keyboard skills Organising own workload Time Management Communication skills (telephone, face to face and written) at all levels, internal/… Multi-tasking and ability to work on own initiative Conscientious attitude/attention to detail Team working within department and across the Trust Desirable Customer Service Skills Knowledge Essential Good working knowledge of MS Office - Excel, Word, Outlook Knowledge of basic procurement principles Desirable Basic negotiation with suppliers … pass in Maths and English* C or 4 above Desirable NVQ level 3, Chartered Institute of Purchasing and Supply Foundation Stage* Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Bonus · Contribution Pension Scheme 5% contribution · Cycle to Work Scheme . Hybrid working options Duties: Maximise profit through the effective sales proposition by driving customer satisfaction Build and maintain relationships to ensure that all technically and commercial solutions are achieved. Work with the customer and the business to … to provide and offer guidance to customers and clients. Gather and maintain a level of knowledge of general engineering, automation solutions, of projects and customer satisfaction Ensure financial controls are established in line with the budget. Maintain accurate records of all target accounts, opportunities, quotes, project etc. To keep … developments identifying any future opportunities or threats. Undertake additional responsibilities and tasks as required. To establish, grow and market the sales proposition, ensuring that customer expectations are met. Requirements Cooperate with both internal and external stakeholders. Have strong organisational skills, time management and presentation skills. Strong commercial awareness with more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

Management experience. Science Logic/IT operations monitoring solutions. Knowledge of Prince 2 methodology. ISTQB Foundation (CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencing skills to deal with sensitive customer issues … deadlines. Business Competencies: To succeed in this role, you’ll need knowledge of utilising ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. more »

work. This is a fully office-based role and doesn't require a driving licence or any additional travel. Role: * Provide 2nd line technical customer service for their in-house products * Perform in-House product installations for customers * Deal with general support through tickets, calls and emails * Be … with Back up technologies * Previous experience with Virtualisation Technologies - VMWare * Networking experience with Firewalls and general day-to-day troubleshooting * Previous experience in a Customer Support or Technical Support Analyst role * Experience with software ticketing systems and CRM * Ability to multitask and priorities tasks * Excellent communication skills, both verbal more »

Wakefield to recruit a Technical Engineer to join their team. Our client is looking for someone who is confident being client-facing with excellent customer service skills, and project management skills and can work collaboratively in a team, across other departments and with external customers Responsibilities for the more »

IT Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties more »