1 to 25 of 58 Customer Requirements Jobs in the North West

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

A Snapshot of your day As a Proposal Engineer, you will collaborate with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. You will continuously work to build relationships with internal and external stakeholders. Working together for the future. … role in the energy value chain and provide key elements including gas-insulated and air-insulated switchgear and components. Siemens Energy has a broad customer base that includes transmission system operators, utilities, renewable developers, independent power producers, engineering, procurement and construction companies (EPCs) and industrial companies in sectors such … the HV products portfolio including Air & Gas Insulated Switchgear and Surge Arrestors. Work collaboratively with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. Develop and maintain excellent working relationships with customers representatives and internal partners at all levels more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

opportunity to join our innovative and conscientious team: Quality Engineer (12 month FTC) - Halewood, Liverpool Main purpose of the job: Quality Engineer for all customer quality and engineering issues, providing pro-active support and response (internal champion until resolution and customer closure). Key Responsibilities: Utilising IAC systems … i.e., Fast Response) to take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. Responsibility for managing customer Issues Management system (i.e., IQM) Support/Lead in both internal and supplier PPAP submissions Lead team in preparation of … Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. Understand customer requirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood. Other Responsibilities: Project more »

Work with key suppliers and procurement departments to ensure that delivery schedules are achieved To liaise and inform departments of any changes in delivery requirements To maintain accurate reporting against multiple projects via the customer interface/portal Help deliver projects on time meeting customer requirements Job Requirements Be competent in Microsoft Work packages and IT Systems such as MS Project Have sound knowledge of all Group Quality Procedures Have an understanding of Quality plans & specifications Product Delivery experience in Projects Having a relevant business degree is preferred Engineering background experience within Manufacturing or more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

professionalism are what wed like to see in our ideal candidate. Key responsibilities: Successful candidates will be expected to fulfil the following responsibilities: Provide customer support at customer sites and MTE workshops both within UK and Worldwide. Raise concerns and issues when encountered to management with regard to … limited to) Risk Assessments and work procedures, and assist with meeting the company HSEQ objectives. Follow manufacturing and H&S procedures whilst inspecting both customer and company plant and machinery. Assist with emergency customer requirements in an extremely timely manner. Participate in the company callout rota which more »

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »

My client provides business critical software to a blue chip customer base in the Utilities sector, delivering scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers expectations such that we are the first choice for continuing to … quality solutions to market in a commercially ambitious way. You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your colleagues to deliver these requirements, creating innovative & winning products. You will work … with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading the whole product pillar within R&D, including innovation and industry change team members. You will obtain deep product knowledge of their portfolio, have extensive industry knowledge and a more »

company Robert Bosch, we share the values of a better world for everyone and our common mission - Invented for Life. Job Description Analysis of customer requirements, to derive technical solutions. Development of accurate estimates for proposed technical solutions. Design and development of system and sub-system components. Debug … a relevant discipline or equivalent industrial experience. Proven experience in software development, with experience in all stages of the software development life-cycle (including requirements capture and test). Proven ability in software design, including creation of detailed specifications and API documentation. Proven ability in developing new functionality from … product requirements/design specifications. Ability to prioritize and organize effectively, reporting status on a regular basis to ensure risks/issues are reported promptly and project milestones are met. Team orientated, with experience in collaborating with both internal and external customer teams. Excellent written and verbal communication more »

role:Reporting directly to the Sales Director of this medium-sized MS Gold Partner, this position encompasses responsibility for managing a defined base of customer Accounts plus individual new business and winning new clients; focused on the portfolio based around Microsoft Cloud including managed services and security services.This position … margin within Accounts.This is a proactive business account development role based on Microsoft Cloud Stack and services and solutions. A tenacious sales approach and customer focus are essential with regular contact via face-to-face meetings, Teams video meetings, and telephone and communication via various Marketing methods.Additionally, there will … ability to articulate this clearly both to technical and executive audiences is essential.Able to discuss business and technical drivers with CxO-level stakeholders.Understand a customer’s technology strategy and mapping it back to core business and strategic requirements.Participating in customer workshops, demonstrations, and proof of concepts.Ability to comprehend more »

To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use … to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable … requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our more »

Glue, Lambda, S3, DynamoDB, NoSQL, Relational Database Service (RDS), Amazon EMR and Amazon Redshift Deliver on-site technical engagements with customers. This includes understanding customer requirements, and creating packaged Data & Analytics service offerings Proving the use of AWS services to support new distributed computing solutions that often span … migration of existing applications and development of new applications using AWS cloud services Work with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world implementations and recommend new capabilities that would simplify adoption and drive greater value … from use of AWS cloud services Engage with the customer’s business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment Qualifications Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field Experience of IT platform implementation more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business plan by … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements … Handle and resolve broker queries in a timely manner and to a high standard. Ensure we provide the resolution with the utmost level of customer service. Effective communication skills, both written and verbal, and ability to tailor communication to a variety of audiences. Understand the background of the query more »

next change? As a Business Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into digital requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will be part of a team which will build the Airbus … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Work with business end … users to elicit requirements & assist in developing design specifications to maximise the benefit of MS Dynamics. Lead the technical delivery of the solution ensuring the designs meet architecture and customer requirements that fully exploit the capabilities of MS Dynamics. Deal with other stakeholders/end users in more »

Position: Customer Relationship Account Manager Location: Manchester, on-site Salary: £25,000 - £27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5 days on site, there is no flexibility on … this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main point of contact … of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries ✅Provide administrative support for account managers ✅Conduct more »

projects are efficiently and seamlessly transitioned into operations, therefore developing an effective working relationship with our Gamma engineers is vital. Working closely with the Customer Advocate team to facilitate ongoing change to incumbent solutions. Ensure that bespoke customer requirements are reviewed and developed in such a way … knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining firmware versions across all devices. Provide escalation for incidents from … interact with clients and internal teams. Strong problem-solving and troubleshooting skills, with a keen attention to detail. Experience working in a fast-paced, customer-focused environment. Applicants will typically be CCNP qualified or working towards this. Vendor-specific experience in Cisco routing and switching. Meraki MX/MS more »

product teams. Our Business Analysts are responsible for supporting the Product Owners and wider Product teams on ensuring we have identified, documented, and converted customer requirements into clear, well defined, testable work items. As a Business Analyst, you will also be responsible for the technical documentation for system more »

use AWS services such as Redshift, Database Migration Service, Glue, S3, and Schema Conversion ToolDeliver on-site technical engagements with customers. This includes understanding customer requirements, contributing to internal Area of Depth (AoD) programs, and creating packaged data service offerings Assess and optimize the customer’s Amazon … Redshift implementations and helping customers to migrate from their existing on-premises data warehouses using other databases to Amazon Redshift Engage with the customer’s business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment Qualifications Bachelor’s degree in Computer Science more »

architect with a background in medical active implantables to join our team in Barcelona, Spain. Relocation and onsite work is required. Critical Responsibilities Translates customer requirements into system requirement and interface definitions. Assess feasibility of technology and contribute to technical concepts. Establish architecture design and decompose the system … analysis and establish the risk management plan. Lead the FMEA on system level. Lead system integration and system testing of prototypes. Ensure traceability between requirements, test cases, verification, and reports. Create master verification plan for product and manufacturing requirements. Position Requirements: Master’s degree in relevant engineering discipline. more »

You'll drive strategic direction, manage stakeholders, and ensure financial performance and compliance throughout the contract lifecycle. You will also help us to: Manages customer relations, acting as IDEMIA's primary point of contact and ensuring customer satisfaction and identifying new opportunities. Coordinates with customers to ensure their … IDEMIA to execute project tasks effectively. Leads IDEMIA's program team, providing direction and support to achieve program objectives, while also ensuring compliance with customer requirements Provides vision and direction to internal and external stakeholders, including key partners and suppliers, to ensure alignment with program goals. Monitors program … if you have: A proven experience managing large and complexe technical program A technical IT background within system integration environment A desire to face customer and identify and upsell business opportunities Experience in the aviation industry Managed the financial side of the project Please note that for this role more »

Position: Customer Relationship Account Manager Location: Manchester, on-site Salary: £25,000 - £27,000 Before you apply: Please read through the description in detail and make sure you are suitable for the role. You must also be happy to be 5 days on site, there is no flexibility on … this. I am currently partnered with a Managed Services Provider based in Manchester who are looking for a driven and enthusiastic Customer Relationship Manager to work alongside the Head of Account Management. Your role will solely focus on building and maintaining strong relationships, being the main point of contact … of requested products and services to clients ✅Predict and monitor client account metrics ✅Conduct regular TBRs (Technology Business Reviews) and Account Reviews as per customer requirements ✅Handle incoming phone calls from assigned accounts ✅Assist in gathering initial information from new inquiries ✅Provide administrative support for account managers ✅Conduct more »

scheduling, and reporting tasks in line with schedule of activity as defined by our obligations or internal stakeholders. To take ownership and responsibility for customer interaction for the pre-migration activities. Provide insight and value from the data that comes through the function in order to enable our internal … delivery of new services into a live Service Operational function - testing process, design, service, and system changes against expected functionality. Will champion operational and customer requirements creating an environment of challenge, support, knowledge transfer and continuous improvement. Will build strong and productive working relations across the company with more »