1 to 25 of 108 Customer Requirements Jobs in the North of England

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic team … members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance Indicator. This more »

are looking for an ambitious and highly skilled engineer to help their clients develop their machines by implementing new and innovative technological solutions. Responsibilities * Customer Interfacing – You will work closely with the customer, in parallel with the commercial team, to understand customer requirements and their evolution … throughout the project lifecycle * System Design – Translate the customer requirements into coherent and accurate technical specifications. * Development – Implement the customer technical requirements within the system using the latest in real-time embedded development through higher level IDEs such as CODESYS as well as technical toolchains, including … diagnostic tools * Installation/Commissioning – Working at customer sites or remotely to support the installation of the developed solution, including commissioning with the customer as well as ongoing training and technical support * Project Management – They use JIRA to manage all aspects of project management within our software development. more »

A Snapshot of your day As a Proposal Engineer, you will collaborate with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. You will continuously work to build relationships with internal and external stakeholders. Working together for the future. … role in the energy value chain and provide key elements including gas-insulated and air-insulated switchgear and components. Siemens Energy has a broad customer base that includes transmission system operators, utilities, renewable developers, independent power producers, engineering, procurement and construction companies (EPCs) and industrial companies in sectors such … the HV products portfolio including Air & Gas Insulated Switchgear and Surge Arrestors. Work collaboratively with the regional sales team to understand the competitive landscape, customer requirements and market conditions and prepare bids accordingly. Develop and maintain excellent working relationships with customers representatives and internal partners at all levels more »

new challenges for over 100 years. While most companies offer automation machines, we craft complete automation ecosystems that are unique and personalised to our customer’s needs. Our business centres around our people, we want the best minds to be part of our team and we remain committed to … and rectifying software problems. Are you the person we are looking for? You will be the face of the business as you travel to customer’s facilities to help diagnosis and rectify issues on site; You will be able to provide a good level of software design output through … a thorough understanding of internal/external customer and regulatory requirements; Provision of the design & development of PLC Code from a pre-written code (Rockwell & Siemens, Mitsubishi, Allen Bradley & Rockwell) Siemens (Essential) is key; ravel to customer sites to carry out site commissioning activities (SAT), post installation more »

the Role: The Main Purpose of the post will be to combine technical knowledge with sales skills to consult with existing and potential new customer on a wide range of products. Your main purpose will also be to: Expand market awareness of products and expertise, managing projects and relationships … with customers Provide both pre and after sales advice Support customer service/sales team with queries and customer requests Main Responsibilities: Liaise with Customers to assist with technical aspects of business development Create and deliver technical presentations demonstrating how products meet customer requirements Identify customer needs, handle queries, agree specifications, engineering adaptations of products Develop and support customer base, identify new markets, potential customers and new accounts Negotiate tender and contract terms and conditions to meet customer/company need Look for the opportunities to upsell products/create new opportunities Generate more »

UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like … soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their … support by means of; Telephone Remote/Dial In On Site Providinga friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritisingcalls and incidents and escalatingto more »

opportunity to join our innovative and conscientious team: Quality Engineer (12 month FTC) - Halewood, Liverpool Main purpose of the job: Quality Engineer for all customer quality and engineering issues, providing pro-active support and response (internal champion until resolution and customer closure). Key Responsibilities: Utilising IAC systems … i.e., Fast Response) to take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required. Responsibility for managing customer Issues Management system (i.e., IQM) Support/Lead in both internal and supplier PPAP submissions Lead team in preparation of … Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures. Understand customer requirements/expectations in detail, communicating with the internal team ensuring the requirement is fully understood. Other Responsibilities: Project more »

Work with key suppliers and procurement departments to ensure that delivery schedules are achieved To liaise and inform departments of any changes in delivery requirements To maintain accurate reporting against multiple projects via the customer interface/portal Help deliver projects on time meeting customer requirements Job Requirements Be competent in Microsoft Work packages and IT Systems such as MS Project Have sound knowledge of all Group Quality Procedures Have an understanding of Quality plans & specifications Product Delivery experience in Projects Having a relevant business degree is preferred Engineering background experience within Manufacturing or more »

Network Solutions Consultant Location: Hybrid working and Leeds area Salary:- £60-70k + Bens Environment:- Customer Facing, Design, Implementation, Cisco, CCNP, CCDP, CCIE MPLS, SD-Wan, Meraki, Fortinet, Security, VOIP, Layer2, Layer3, Core Networks, Firewalls, Datacentre Our client, a leading provider of networking services is looking for an … experienced Customer Facing Network Solutions Consultant to join their team. The role requires a high level of interaction at a consultancy level with a variety of Enterprise customers as well as internal engineering and pre-sales teams, providing a broad range of Networking and Data Centre solutions. Experience of … You will be confident & professional when dealing face to face with customers on a technical level and will have the ability to both field customer discussions and present to technical audiences. The role will involve working closely with projects and delivery teams to ensure that customer related projects more »

stage of its development. At MSite, you can expect more. About the role: As a Sales Administrator it is your responsibility to support the customer journey, actively supporting Account Managers by reducing their administration overhead. You must ensure clear communication between key external and internal contacts. The role requires … new customer qualification, ensuring key information is captured, that any follow-up information sourced, with the correct processing undertaken – either passing the opportunity to Sales or providing direct quotations. Key responsibilities also extend to supporting the Account Managers with Pipeline Management, Forecasting, quotations, processing purchase orders, project handovers and … general customer management ensuring that responses are provided in a timely manner. The Sales Administrator should seek to proactively manage processes ensuring that best practices are followed and strive to provide customer excellence at all times and at every touch point. Key responsibilities as our Sales Administrator: Providing more »

professionalism are what wed like to see in our ideal candidate. Key responsibilities: Successful candidates will be expected to fulfil the following responsibilities: Provide customer support at customer sites and MTE workshops both within UK and Worldwide. Raise concerns and issues when encountered to management with regard to … limited to) Risk Assessments and work procedures, and assist with meeting the company HSEQ objectives. Follow manufacturing and H&S procedures whilst inspecting both customer and company plant and machinery. Assist with emergency customer requirements in an extremely timely manner. Participate in the company callout rota which more »

Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. SALARY … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/… order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with the Sales more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The RiskNarrative team operates as a established innovative leader in our field. We are a passionate team who see development as a creative and challenging endeavour … About the Role: You will own product development plans and represent features within the cross-functional team. Proposing new feature ideas that address a customer pain point or need based on your deep understanding of the customer. You will prioritize and communicate production customer issues defects based on more »

providing bespoke technical solutions for customers and SME on all Radio Engineering. Role Includes: Design and build of bespoke technical solutions in line with customer requirements. Provide Technical assurance to customers. Preparation CODEPLUGS/FLEET Plans for customer requirements (Motorola & Hytera). Installation, Troubleshooting and maintenance of … Hytera, Motorola, Tait, Simoco, Kenwood and Icom Site Maintenance and servicing Faults Management with log analysis, defects debug and work around responsibility Business support: customer needs analysis and customer presentation of new products Involved in providing Technical Support to the communication systems in major contracts Skills and Experience more »

Here at EMIS we have an opportunity for a customer facing delivery focused Project Manager to join us on a permanent basis. We are a tech for good business, and everyone who works here genuinely makes an impact every day on the healthcare industry, what could be more rewarding … position, our Project Delivery team meet in our Leeds office on a quarterly basis. So, if you are someone with a passion for excellent customer experience and have exposure or experience with project management, then apply today! What you’ll do We are a busy team, managing all aspects … successful delivery of assigned projects from initiation through to go live and handover to support teams. It is your responsibility to deliver the agreed requirements, proactively planning and managing all aspects of the delivery to ensure our projects meet quality benchmarks. Like any Project Management role, stakeholder engagement is more »

My client provides business critical software to a blue chip customer base in the Utilities sector, delivering scalable and reliable transactional, data handling and analytics solutions. As a company we are committed to meeting and exceeding our customers expectations such that we are the first choice for continuing to … quality solutions to market in a commercially ambitious way. You will manage the products throughout their lifecycle, accountable for gathering and prioritising product and customer requirements, defining the product vision, and working closely with your colleagues to deliver these requirements, creating innovative & winning products. You will work … with sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will do this by leading the whole product pillar within R&D, including innovation and industry change team members. You will obtain deep product knowledge of their portfolio, have extensive industry knowledge and a more »

to day 1st/2nd line support of my clients Dynamics 365 Business Central/NAV environments Troubleshooting support tickets; triaging issue/analysing requirements, and delivering solution Understanding customer needs and ensuring plans in place to maximise system efficiency Analysing areas for product improvement, and working with … and Qualifications Proven experience in supporting Microsoft Dynamics 365 Business Central/Dynamics NAV Strengths in 1st/2nd line systems support analysis - understanding customer requirements, resolving support tickets Technical skills in Jet reporting/Continia (preferable, not essetial) Great analytical skills, ability to work effectively both independently … and as part of a team Excellent customer service/communication skills Whats on offer? A progressive role with a growing partner, offering fantastic product/project exposure in Dynamics 365 Competitive base salary up to £45,000 Comprehensive benefits package including 25 days holiday, pension, health cover Openings more »

superb end-to-end project management experience for our client base by leading the delivery of solutions, ensuring consistently high-quality installations and exceptional customer service. This is a customer-centric role at the heart of the Company's operations. The post holder should have a solid background … in telecoms combined with a passion for delivering excellence in customer service. Excellent planning skills, strong stakeholder management experience and the ability to successfully manage multiple projects with a problem-solving attitude are key to the success of this position. Responsibilities Responsible for coordinating large to enterprise level project … and where necessary, using initiative to tailor the delivery to suit the clients' bespoke needs. Working with internal and external stakeholders to identify project requirements, delivery timelines and budget - including quality handover from sales during project initiation and then into our support desk on project closure. Ensuring projects are more »

company Robert Bosch, we share the values of a better world for everyone and our common mission - Invented for Life. Job Description Analysis of customer requirements, to derive technical solutions. Development of accurate estimates for proposed technical solutions. Design and development of system and sub-system components. Debug … a relevant discipline or equivalent industrial experience. Proven experience in software development, with experience in all stages of the software development life-cycle (including requirements capture and test). Proven ability in software design, including creation of detailed specifications and API documentation. Proven ability in developing new functionality from … product requirements/design specifications. Ability to prioritize and organize effectively, reporting status on a regular basis to ensure risks/issues are reported promptly and project milestones are met. Team orientated, with experience in collaborating with both internal and external customer teams. Excellent written and verbal communication more »

role:Reporting directly to the Sales Director of this medium-sized MS Gold Partner, this position encompasses responsibility for managing a defined base of customer Accounts plus individual new business and winning new clients; focused on the portfolio based around Microsoft Cloud including managed services and security services.This position … margin within Accounts.This is a proactive business account development role based on Microsoft Cloud Stack and services and solutions. A tenacious sales approach and customer focus are essential with regular contact via face-to-face meetings, Teams video meetings, and telephone and communication via various Marketing methods.Additionally, there will … ability to articulate this clearly both to technical and executive audiences is essential.Able to discuss business and technical drivers with CxO-level stakeholders.Understand a customer’s technology strategy and mapping it back to core business and strategic requirements.Participating in customer workshops, demonstrations, and proof of concepts.Ability to comprehend more »

To drive a data compliant culture through developing, embedding, and driving policies, processes and procedures which relate to data processing and management. Some essential requirements: Comprehensive knowledge of Government contractual obligations and funding rules in relation to funded training in particular Apprenticeships and Traineeships. High level knowledge and use … to drive success. Highly effective and consistent communication and active listening skills. Strong organisational and presentation skills. A positive and proactive approach in anticipating customer requirements and delivery to high standards of customer satisfaction. Positive team player to ensure company wide solutions and improvements are effective. Desirable … requirements: Possession of professional qualification in accordance with position held, i.e. relevant degree. Management qualification. Ability to design and deliver staff training aligned to the remit of the department. Why work for Training 2000? We believe Training 2000 is a great place to work. We genuinely care about our more »

Glue, Lambda, S3, DynamoDB, NoSQL, Relational Database Service (RDS), Amazon EMR and Amazon Redshift Deliver on-site technical engagements with customers. This includes understanding customer requirements, and creating packaged Data & Analytics service offerings Proving the use of AWS services to support new distributed computing solutions that often span … migration of existing applications and development of new applications using AWS cloud services Work with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world implementations and recommend new capabilities that would simplify adoption and drive greater value … from use of AWS cloud services Engage with the customer’s business and technology stakeholders to create a compelling vision of a data-driven enterprise in their environment Qualifications Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field Experience of IT platform implementation more »

Onboarding and Customer Service - Asset Finance Chester - onsite Our client, a growing banking organisation based in Chester is looking for an experienced Onboarding and Customer Service professional to join their team. You will be responsible for supporting the sales team in the delivery of the business plan by … personal identity checks, plus Fraud and PEP checks where appropriate. Undertake Business credit and verification checks. Alert to recognising potentially fraudulent activity or vulnerable customer requirements ensuring that you report and escalate as required following policy and regulatory procedures. Preparation of legal documentation which will include finance agreements … Handle and resolve broker queries in a timely manner and to a high standard. Ensure we provide the resolution with the utmost level of customer service. Effective communication skills, both written and verbal, and ability to tailor communication to a variety of audiences. Understand the background of the query more »

next change? As a Business Analyst, you will be working as part of a Multi-Functional Team to translate the business needs into digital requirements and proactively identify opportunities for business transformation or improvement enabled by technology. You will be part of a team which will build the Airbus … YOU WILL CONTRIBUTE TO THE TEAM Fully support the UK SAP Landscape to ensure rate ramp up, minimal downtime and maintain excellent levels of customer service, especially in the areas of Manufacturing Execution System (MES), Material Requirements Planning (MRP), quality and demand/work order management MES service … site(s) route map Support New Developments or Digital Projects which integrate with SAP & Digital and ensure services are delivered in accordance with agreed customer requirements Deal with L2/L3 incidents across a broad spectrum of processes, utilizing your strong problem-solving skills. Ensuring Mean-Time-To more »

and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and … to customers the need to enforce these emphasising their individual responsibility and how this benefits them daily. Ensure that efficient resolution of faults and customer feedback are addressed as a matter of priority. Maintain ownership of calls and maintain communication with customers to achieve response targets defined by the … Group Service Delivery Manager. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice and fault resolution on first contact in accordance with the Service Level Agreement. Will act as the escalation point for the Service Desk Providing technical advice to customers and Team members. The post more »