1 to 25 of 57 Customer Service Jobs in Central London

About the Role We have an amazing opportunity for an experienced customer focused, front of house brand ambassador to join our STARS team. Working for our high-profile client in London. STARS at Securitas combine first class customer service alongside vigilance and security to look after our … client sites, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Front of House, Concierge, Office Management/Coordination, Administration and third party vendor management and much more all combined with a discreet and vigilant security service. Shift Pattern - Monday … discreet security-focused hosting experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customer's people, property, and information always, in a knowledgeable, professional, and service-oriented manner, ensuring an unobtrusive and comfortable environment. We combine best more »

Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. Users based in London … a bonus. Demonstratable ability to liaise with stakeholders at all levels to develop requirements to develop technical solutions. Strong attention to detail and excellent customer service orientation. Certifications are highly regarded. The ability to quickly learn, implement, and utilise new technologies. Analytical and problem-solving. Combines and organise … ideas to stakeholders and display excellent interpersonal skills Creativity: Creativity is needed to help invent new ways of approaching problems and developing innovative applications. Customer-Service: When dealing with clients and other team members, you need good customer service skills to answer questions and fix issues. more »

meeting rooms as well as live event spaces Conducting morning room checks of the AV equipped meeting rooms 1st Line AV support for their customer facing meeting rooms: Connecting their customers laptops to Wi-Fi & screens etc The AV Technician will be moving AV equipment between rooms and between … Technician will work effectively with our client's departments regarding filming, streaming, LAN and connectivity Assisting with AV equipment stock takes To provide outstanding customer service to their customers & resolve customer care/service issues, problems and queries with the Operations Manager, following the guidelines in … LAN networks and current software packages. To have a knowledge of lighting and control systems Well presented, with a calm and professional approach Excellent customer service skills and awareness. Ability to work with confidence at a variety of levels of customer Strong communication skills, with a good more »

Role: Junior Service Support Analyst (1st Line) Sector: Technology Location: Central London Salary: £20,000 to £25,000 + Benefits A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing … line assigned tickets within target resolution times Accurately classify and log tickets, keeping detailed ticket notes throughout the lifecycle of a ticket Provide excellent customer service and an excellent customer experience at all times Conduct personal queue and ticket triage to prioritise and manage your workload, escalating … as and when required using internal processes Liaise with partners and third-party vendors to resolve customer issues When allocated, perform the dispatch role, allocating inbound emails requests and balancing the workloads of other technicians Required Experience Great telephone and client facing skills Previous IT support experience is a more »

sponsors.We are currently looking for a dynamic, preferably bilingual, and dedicated private referral Coordinator to join our international team.We aim to provide an exceptional service to international patients and service users by facilitating the patient pathway from an enquiry to a hospital stay in a seamless manner, including … if sufficient applications are received. Main duties of the job The role of the private patient Coordinator is to provide an excellent standard of customer service to all patients and sponsors.The successful candidate will be handling private referrals and obtaining second opinions. To ensure patients receive efficient administration … Team, including consultants clinical and clerical staff. The candidate will be expected to work flexibly to suit the needs and demands of the international service provided to patients, families, and key stakeholders. The post holder will support the international patient activity across all sites and will be expected to more »

Endpoint Administrator Associate, Teams Administrator Associate OR similar Desirable Skills & Knowledge: Experience with on-premises PBX call center migration. Expertise in designing and implementing Customer Service CRM systems (e.g., Dynamics Customer Service and Insights). Why You'll Love Working There Influence and Innovation: Shape the more »

IT equipment; * Attend daily, and management meetings when required, to provide business updates; * Maintain and review all compliance requirements around Cyber security and GDPR. CUSTOMER SERVICE * Deliver friendly, efficient customer service to all our guests; * Promote a helpful and professional image to guests; * Listen and notice more »

by purpose, driven by passion and brought to life by our promise of more certain early detection and better health outcomes. Job description: Role: Service Inside Sales - Surgical Location: Remote In the role of you will be essential in sales of service contracts for our state-of-the … You'll will work closely with the Key Account Managers to engage with healthcare professionals, hospital administrators, and procurement teams to understand needs regarding service contract solutions with existing and new products. What You Can expect: Retention and development of the service contracts business within the surgical team. … Managing new business, renewals and identifying opportunities for growth. Work as a single point of contact for the customer, liaising internally with the relevant teams to manage and resolve customer issues, including arrangement of alternative instrumentation, collections, and deliveries. Support customer requirements including amendments, mergers, and transfers. more »

a fix where appropriate. You’ll have lots of user interaction in the role, so we’d really need interpersonal skills and be extremely customer service focused to help. We’d like you to have experience including: IT Degree – Computer Networking, IT Computing (or similar) Experience of Windows … technologies Basic Networking understanding Hardware troubleshooting skills Experience of supporting Office 365 would be an advantage. Excellent customer service and communication skills are essential as you will be liaising with users of all levels as well as a number of 3rd Party Suppliers. This is initially a more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

a proactive engineer seeking new challenges in the vibrant field of technical support? We're expanding our team and currently searching for skilled Field Service Engineers and Customer Support Engineers to join us across multiple locations, including Gatwick and Crawley Area, Milton Keynes, Birmingham, Northern Ireland, and now … esteemed clientele. Execute installations, upkeep, and repairs of our innovative equipment and systems. Swiftly troubleshoot technical issues to ensure minimal operational disruptions. Uphold superior customer service standards by addressing inquiries and resolving concerns promptly. Foster effective collaboration with internal teams for seamless issue resolution. Conduct comprehensive training sessions … for clients to optimize product utilization. Requirements: Previous experience in field service or customer support roles is advantageous. Proficiency in diagnosing and resolving intricate technical problems. Exceptional communication and interpersonal skills. Willingness to travel to client sites as needed. Possession of a valid driver's license and a more »

Location: Camden, London Contract: 2 months Pay Rate: £23/hr Role Summary: . This position entails providing technical support, problem resolution, and service request operations to ensure the smooth functioning of IT services in schools in Camden. The ideal candidate will have a strong customer service … including system software installation and maintenance, network support, information security controls, and web solutions. Key Responsibilities: Routinely attend school and council sites to fulfill customer requests promptly. Provide technical support (second line support) for the installation and maintenance of system software, including operating systems and office automation products. Strive … networks, servers, information integration, and web solutions. Deliver technical services remotely or on-site while ensuring the integrity of changes and the protection of customer data. Manage customer relationships by liaising with Head Teachers, Heads of traded services, and ICT coordinators. Maintain change control documentation accurately. Take ownership more »

The successful candidate must be fluent in Dutch and English and have excellent Logistics experience preferably within the FMCG sector. The Dutch speaking Logistics Customer Care Associate will join a dynamic Logistics and Customer care service team of more than 25 individuals. Will be responsible for deliveries … VAT calculated. Preparing shipping documents (warehouse instructions, packing lists, commercial invoices, dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconciliations and handling follow-on enquiries from the finance department. Handling non-conformances Occasional on-site inspection of more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support … Acting as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Key Duties include: Respond to customer service requests for the repair of business … of spare parts Develop and implement ongoing preventative maintenance schedules Report all activity using both Apogee and client incident management systems Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results Work with colleagues to help overcome new or unusual faults. more »

in investing in our employees futures. We look for ambitious, driven, and hardworking people to join our team. We are looking for a new Service Controller to become part of the walking team based in central London. This list is not exhaustive, but the core responsibilities are: Answering service calls, effectively prioritising issues, and ensuring they are logged on our internal systems. Allocate engineers to calls, making sure all our Service Level Agreements (SLAs) are met. Responding to Service Control emails requesting engineers or consumables and providing quotes when chargeable. Inputting engineer closure details for each … service call and ordering parts when needed. Advising customers on consumable delivery queries. Working closely with our Logistics, Project Management, Workshop and Sales team. Log calls outside of the London area with Third Party Companies and ensure services response times are kept in line with the Service Level more »

to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You’ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential … MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following more »

support of common software packages used in the school and other general tasks as appropriate under the supervision/instruction of senior staff. Role Customer service: Work with the Line Manager or Network manager to ensure that the schools are getting the best level of service Requesting … Closing Date Wednesday, 19th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Analytical skills Team working Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A - C) (Essential) English GCSE or equivalent more »

inductions for new starters What skills do you need to be a Junior IT Support Engineer? The ability to work independently on Desktop Support Customer service expertise Desktop Support in a Windows 10/11 environment Office 365/Azure admin Teams admin experience SharePoint OneDrive Azure AD more »

We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills. What You … technical issues with efficiency and professionalism, ensuring client satisfaction with every interaction. Collaborate closely with our dedicated team to maintain a high standard of service and exceed client expectations. What We're Looking For: Passion for technology and a keen interest in electronic products, especially smartphones. Excellent communication skills … with fluency in spoken English. Strong problem-solving abilities and a customer-focused approach. Previous experience in technical customer service or support roles preferred. College Diploma or higher education level is required. If you are interested in exploring this role further, please click apply now! You can more »

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or … annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security … industry. Experience of IP based networks and security systems. Full UK driving license. Ability to lift and climb ladders. Experience working in a customer facing environment. Problem solving skills. Customer focus with ability to communicate effectively with a range of customers. Experience of/and or knowledge of more »

FRENCH SELECTION (FS) Portuguese or Russian speaking Logistics and Customer Care Coordinator Salary: up to £34,000 per annum plus benefits Location: Bermondsey Fully Office Based Role Ref: 8113RP To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8113RP … The Company: A well-established company with international links. Main duties: To provide logistics support and excellent customer service. The Role: - To respond to customer enquiries or complaints in a timely and professional manner - To offer advice on company’s services and products - To liaise with couriers and … regular basis - To attend events and meetings with clients on-site when required The Candidate: - Fluent in Portuguese OR Russian - Essential - Previous experience in Customer Service and/or logistics – Beneficial - Proactive, confident and empathetic personality - Excellent communication skills and a team player - IT literate - Able to work more »

projects and upgrades. Maintain accurate records of support requests and resolutions. Collaborate with team members to improve IT processes. Essential Skills: Strong communication and customer service skills. Solid understanding of IT hardware, software, and networking concepts. Experience with relevant technologies. Ability to prioritize and manage multiple tasks effectively. more »

environment that encourages teamwork and mutual respect. Recruit, train, mentor, and manage staff members. Handle performance management and disciplinary actions when necessary. Ensure every customer feels valued and satisfied. Manage financial aspects, including budgeting and forecasting. Monitor and reduce operational costs, such as COGS and labour. Analyse sales data … staff schedules for cost management. Ensure food and beverages meet high-quality standards. About the General Manager – Grab & GO Concept: You come from Quick Service Restaurant (QSR) or Granb & Go settings. Exceptional communication and leadership skills. Customer service orientation. Strong understanding of business financials. Strategic decision-making more »

Centre Director to have: Proven track record of success in direct to consumer/D2C/B2C digital sales within a call centre/customer care/contact centre operations environment Experience of utilising AI and automation tools such as chatbots, RPA, IVR, virtual agents, workforce management....... Strong leadership … skills with the ability to build, develop, lead, inspire and motivate a team Familiarity with telephony/customer service/contact center/customer experience software and platforms Experience in digital learning, education and/or higher education would be ideal but not essential Why join as more »