1 to 23 of 23 Customer Service Jobs in Dorset

homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »

FRENCH SELECTION UK Customer Service Coordinator (Export) Salary: up to £25,000 p.a. + Benefits Location: Bournemouth Ref: 788BR1 VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 788BR1 Applications submitted on our website will come to us in the … by our team of consultants. The Company: Our client is a global leading manufacturer & distributor in their field Main duties: To provide front line Customer focused service to all Distributors, End User Customers and support to internal teams The Role: - Process orders into the database and carry out … general administration - Learn the product in order to advise customers on suitability - Respond to customer enquiries and resolve issues in a timely manner - Follow up on orders and ensure delivery status is updated regularly - Raise quotations for new enquiries and sales leads - Liaise with Shipping & Finance teams regarding special more »

full training for the suitable candidate. This Sales Administrator role will suit someone who is tech-savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. You will be willing to learn and will be given … the challenge of developing knowledge of the ever-developing technology solutions our client provides. Ultimately, you should be able to contribute to high quality customer service and support sales growth Minimum requirements for the successful Sales Administrator Work experience demonstrating excellent customer service skills High level … multiple client queries at once Be able to conduct research when needed and think for yourself Be competent, diligent, organised and thorough Responsibilities Handle customer queries by email and phone Respond to or co-ordinate responses to customers by email and phone Raise tickets for queries relating to technical more »

Service Administrator Location: East Dorset Salary: up to £25k DOE Hours: 8am-5pm Mon-Fri Benefits: 22days + Bank Hols, Pension, Employee assist programme. Aspire Jobs are delighted to be working with our client who are a well-established family run business and who are now looking for an … additional member of staff to join their small, hardworking team. They are looking for a Service Administrator to join their team with the successful candidate ideally having some previous experience in the automotive industry or have some knowledge in motor vehicles. With a large workshop, they predominantly offer Heavy … goods vehicle servicing and maintenance although they do also offer light good vehicle service and M.O.Ts. The Service Administrator will be working in a very fast paced environment and working within a Team of 4 people. The successful Service Administrator will: - Ideally have service administrator experience more »

Job summary Are you an experienced service desk analyst looking for an exciting opportunity to be at the forefront of digital change in healthcare? Look no further! We are a friendly team currently seeking a service desk analyst to join our established service desk at an acute … hospital within the NHS. In this role, you will have the unique opportunity to provide excellent customer support to clinical and non-clinical staff. Main duties of the job The post holder will be required to work as part of the service desk team under the direction of … the Service Desk Manager. The post holder will take specific responsibility for the day to day operation of the DTI Department's Service Desk providing telephone support, face to face support and support via email to all users during the hours 8.00 am to 5.00 pm (Monday to more »

Junior IT Support Engineer | Blandford Forum | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

team similarly has proactive and reactive elements, managing services orders and also assisting the helpdesk in resolving faults/requests raised on those services Customer orders and support requests are both managed on a CRM system with ticketing and project management functionality. Dispatching these tickets and projects to staff … which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of service delivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department as more »

pizza and a posh coffee machine! 2nd Line Technician - The Role We are looking for a 2nd Line Technician to help us deliver outstanding service to our customers, you will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. … To succeed in this role, you’ll need a good knowledge of IT troubleshooting and problem solving as well as experience within an IT customer service environment. • A good knowledge of IT troubleshooting and problem solving. • Experience within an IT customer service environment. • Taking responsibility for more »

the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »

Company: Breeze Motor Group Role: Service Advisor Salary: £28,000 to 30,000pa Location: Volkswagen Van Centre, Poole Job type: Permanent, full time Are you passionate about providing exceptional customer service? Ready to drive your career forward with one of the world's most iconic automotive brands … Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team. Why Join Breeze? As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be … off PURE gym membership 50% off campervan hire through Breeze Campers 24 days annual holiday, plus bank holidays (extra days given on length of service) Package: £28,000 to £30,000pa Hours: Monday to Friday, 8am – 6pm (1 in 3 Saturday on a rota) 45 hours Bonus We're more »

within the companies clients. You will be supporting all team members, providing desktop hardware, mobile and software device troubleshooting, with a high level of customer service included. The roles and responsibilities include: The monitoring of the helpdesk system for inbound issues. Ensuring all issues in question are logged more »

/able to use own initiative Desirable Experience of Trust IT systems Technical Skills Essential Excellent communication skills (e.g. written, verbal, in person) Excellent customer care focus Ability to multitask and meet tight deadlines Desirable Experience of working in a healthcare administration environment Knowledge Essential Clear understanding of confidentiality … Understanding and ability to undertake office/administrative processes Desirable Customer service qualification Personal Attributes Essential Approachable Desirable Problem solving mind-set Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary … for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Dorset NHS Foundation Trust Address UHD Royal Bournemouth Hospital RBH Diabetes & Endocrine Centre, Castle Lane East Bournemouth BH7 more »

will develop an expert understanding of our customers requirements and support our London Field Services team, contributing towards the long-term development of the Service Operations Centre and helping to establish our department within the company and with both internal and external customers. The first 4 months of training … rotational basis and working 1 in 3 weekends 09:00-17:00pm. Responsibilities: Telephony and e-mail correspondence. Intelligent allocation of faults to Field Service engineers including those that are time sensitive and urgent to maximize output and limit travel, also ensuring that faults are dispatched to an appropriately … Ensuring that all faults are reported, and information appropriately checked to support high levels of operational productivity. Managing fault attendance feedback from our Field Service engineers and ensuring this is recorded on the customer system accurately in line with contract requirements. Liaising with various third parties to ensure more »

promotions within our team! Ideal Location: Dorset, United Kingdom, DT1 Territory covering : Bath, Bournemouth, Dorchester, Exeter, Southampton, Salisbury, Taunton and surrounding areas As a Customer Development Executive, you’ll immerse yourself in the industry, engaging with decision-makers and bar teams. You will closely collaborate with Asahi UK field … sales teams, with a focus on fostering and maintaining strong relationships and delivering added value through exceptional customer service, brand education and training, and trade activation initiatives. You will support business owners and decision-makers to drive venue performance and category growth, enhancing and leveraging brand loyalty, portfolio … working environment. Travel: Company car provided Holiday: 20 days annual leave + 8 days bank holiday, increasing 1 day extra with each year of service up to 5 days. Pension Plan: Secure your future with a pension plan. Endless opportunities: We have a fantastic track record of supporting promotions more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing team. We are also recruiting for; Renewable Electricians more »

need To succeed in this role, you’ll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment. This role is subject to a clear standard DBS check being received. If you feel you have the necessary skills and more »

documenting results. You will adhere to strict quality standards and safety protocols and collaborate with multidisciplinary teams to ensure compliance with industry regulations and customer requirements. What are we looking for? The ideal candidate will be able to demonstrate exceptional technical knowledge as well as excellent customer service more »

while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 2nd July 2024 Start Date Saturday, 20th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

Duties include booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 2 Closing Date Sunday, 23rd June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »