Customer Service Jobs in Durham

1 to 17 of 17 Customer Service Jobs in Durham

Internal Account Executive Accessible Washrooms

Stockton-On-Tees, County Durham, North East, United Kingdom
Mitchell Maguire
Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, Customer Service Advisor … Customer Service Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customer service, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »
Employment Type: Permanent
Salary: £24,000
Posted:

247 Service Desk Analyst

Hartlepool, England, United Kingdom
NEC Software Solutions
Main Responsibilities: To recognise the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs To manage the customer mailboxes and ensure timely logging of emails in ITSM Tool. To accurately log all relevant incident/service request and request for change details in accordance with service specific documented procedures. To allocate categorisation and prioritisation levels in accordance with customer contractual requirements To provide first line investigation and diagnosis where applicable ensuring that IT issues & faults reported to the appropriate teams and are resolved … in the shortest possible time, meeting the organisations service level targets, and minimizing the disruption to critical system. Resolve basic hardware/software problems. To collect and record accurate information (use Quick Solutions where in place) to aid the second line team to progress any calls transferred to their more »
Employment Type: Full Time
Posted:

Trainee Hire Controller

Chester Le Street, County Durham, North East, United Kingdom
Rise Technical Recruitment Limited
Controller Commutable from Durham, Sunderland, Newcastle upon Tyne, Consett £25,000 per annum + Excellent Training + Progression + Benefits Do you have strong customer service skills? Are you looking for a new role where you will get dedicated training and development within a leading UK company? On … be given all the training and support to develop in to a career in the hire industry. This role would suit an individual with customer service experience, who has the aptitude to learn and develop. Previous experience working within a similar industry such as plant, tool and machinery … hire would be beneficial but not essential. The Role: Dealing with customer enquiries via phone and email, working closely with the depot team to ensure the hire process from start to finish is smooth and efficient as possible Full training and development given Office based role, 8am to more »
Employment Type: Permanent
Salary: £24,000
Posted:

Administrator

Stockton-On-Tees, County Durham, North East, United Kingdom
Pertemps Newcastle & Gateshead
Connections Customer Service Support - Administrator Stockton Temporary with Permanent Opportunities £11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours. Free parking available Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy … your own transport. The ideal candidate will have: 5 GCSE's. NVQ Level 2 in Administration. Previous experience of working in an office environment Customer service experience If you have the required skills we'd love to hear from you. For more information please email or call the more »
Employment Type: Temporary
Salary: £21,524
Posted:

Field Service Engineer

Darlington, County Durham, North East, United Kingdom
First Call Contract Services
Field Service Engineer Permanent Employment Opportunity Do you currently work in a technical, engineering or service environment? Are you looking to move into a Field Service Technician position? First Call Talent Solutions are currently looking to recruit a Field Service Engineer for our clients nationally recognised … initiative. Excellent communication skills both written and verbally. Ability to prioritise own workload and work to company schedules and deadlines. Provide excellent levels of customer service at all times. Hours or work are Monday to Friday, times depending on job list & locations. Starting salary from £28kpa to £33kpa more »
Employment Type: Permanent
Salary: £30,000
Posted:

IT Service Desk Apprenticeship

Three Rivers House, Abbeywoods Business Park, Pity Me, Durham, England
Bernicia Group Ltd
in IT. Do you have an interest and enthusiasm for IT support and helping people with their IT problems. Are you passionate about excellent customer service, and believe you have excellent communication skills? If so, then our IT Service Desk Apprenticeship is for you! Role Diagnose, repair … Undertaking cyber incident response, analysis, and remediation activities. Maintain the on-going provision and continuous improvement of day-to-day operational activity within the Service Desk function Support the team by handling all support issues and requests and ensure they are logged appropriately Help to co-ordinate an activity … Information communications technician, Level 3 (A level) qualification. On successful completion of this apprenticeship, there may be an offer of permanent employment as a Service Desk Officer. Apprenticeship Standard Information communications technician (level 3) Training Provider CITY OF SUNDERLAND COLLEGE Working Week Monday to Friday, 9.00am to 5.00pm. Expected more »
Employment Type: Advanced Apprenticeship
Salary: £16,161.60
Posted:

Peptide Product Specialist

Billingham, England, United Kingdom
Biosynth
success. Main Purpose of the Job Support the Custom Peptides team on chemistry related questions Key Responsibilities Assists the internal sales team with answering customer’s technical questions and provide pricing for uncommon derivatives. Accurately produce and deliver (complex) quotations for custom services. Coordinate quotation timelines and specifications with … production teams as needed. Follow up on open product and/or part quotes as necessary. Collaborate with other team members to ensure customer needs are dealt with in a timely and professional manner. Help to bring business opportunities to fruition and develop long-term relationships by focusing on … the unique key success factors of each customer. Remain engaged in ongoing projects to help ensure that customer expectations are always fully met. Ensure that project proposals and meeting updates are submitted in a timely manner. Escalate or triage inquires or customer concerns as needed to quickly support more »
Posted:

Recruitment Consultant

Billingham, England, United Kingdom
Jackson Hogg
and data protection regulations. Requirements: Experience: Previous experience in recruitment is desirable but not essential. We welcome applications from individuals with experience in sales, customer service, or related fields who are looking to transition into recruitment. Industry Knowledge: An understanding of the industrial or manufacturing sector is beneficial more »
Posted:

Access Control Technical Support Engineer

Durham, County Durham, North East, United Kingdom
Hybrid / WFH Options
Bennett and Game Recruitment LTD
customers via email and telephone. Access Control Technical Support Engineer Position Overview Provide technical support and troubleshooting assistance via telephone and email to resolve customer and partner issues. Technical Support providing technical advice to external customers, internal and external staff. Technical Files maintaining technical and drawing files on products … practices within the Company Access Control Technical Support Engineer Position Requirements 3+ years experience using access controls in a similar company/position Excellent customer service Working knowledge of Microsoft office Access Control Technical Support Engineer Position Remuneration Salary: £30,000- £40,000 ( potential negotiation DOE) Working hours … 45am - 5:15pm Holiday package: 22 days + 8BH Remote working Private Healthcare Cash Plan for health Pension Training Death in service Bonus Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Project Engineer

Durham, County Durham, North East, United Kingdom
Stride Recruitment (Bristol) Ltd
established specialist engineering company, on the search for a Project Engineer based in Consett, England. Asa Project Engineer you will work closely with the service department, the workshop manager and the tendering department to ensure all required information is available to the relevant departments on time . Key Responsibilities … Produce Bills of Material (BOMs) for different processes to assist service department and to establish cost. Create report of required repairs of rotating equipment Produce relevant documentation crucial to each job such as inspection reports, rebuild reports and repair plans for internal departments and customers Ensuring all parts are … and testing methodologies. Knowledgeable of reverse and mechanical engineering processes Excellent attention to detail Ability to manage time and workload effectively Good communication and customer service skills For more information please contact Craig Grainger. On offer is a competitive salary plus overtime . Our promise: We put the more »
Employment Type: Permanent
Salary: £45,000
Posted:

Apprentice Systems Support Officer

Dunedin House, Columbia Drive, Thornaby, Stockton-On-Tees, England
Stockton-on-Tees Borough Council
Providing systems support for the users of our case management systems in Adults Services and Children’s Services though our helpdesk and delivering exceptional customer service Gain experience of working in a Systems support environment while developing a wide range of business administration skills gain experience in providing … Closing Date Sunday, 16th June 2024 Start Date Sunday, 1st September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade 4 or above (Essential) Maths GCSE more »
Employment Type: Advanced Apprenticeship
Salary: £12,313.60 to £22,010.56
Posted:

Lifecycle & Project Manager

Durham, County Durham, North East, United Kingdom
300 North Limited
on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely with the customer to price and deliver works, utilising and managing subcontractors for delivery. The Role Act as Project Manager to the Contract client and relevant groups … variation P+L keeping to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure … excellent customer service is provided to our client and customers. Work on project pipelines amounting to over £3.5M Qualifications & Experience Demonstrable experience in a Small works/Lifecycle PM role on an hospital contract Ability to manage multiple project workflows Good report writing skills. Good operational and communication more »
Employment Type: Temporary
Salary: £60,000
Posted:

Parts Advisor (Automotive)

Durham, County Durham, North East, United Kingdom
Ernest Gordon Recruitment
in every 2 Saturday mornings, 4 hours The Person: Parts Advisor or similar Knowledge of automotive parts Reference: BBH13268 Keywords: Service, Advisor, Parts Advisor, Parts, Automotive, Parts, Truck, Trailer, Mechanic, Customer Service, Sales, Durham, Newcastle, Sunderland, Washington If you're interested in this role, click 'apply now more »
Employment Type: Permanent
Salary: £26,000
Posted:

Telecoms Sales Agent

Peterlee, County Durham, North East, United Kingdom
Hybrid / WFH Options
CCA Recruitment Group
Can you charm your way into closing deals? Show us your winning approach! Unwavering Accuracy: Possess a keen eye for detail and ensure impeccable customer service in every interaction. Precision matters when it comes to protecting homes. Communication Master: Build strong relationships quickly, listen attentively to each customer more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Production Engineer, Scientific Instrumentation

Durham, County Durham, North East, United Kingdom
TRS Consulting
research sectors Offers 'best in class' solutions across their range of products and systems At the core of their business lie product innovation, excellent customer service and good people. This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment more »
Employment Type: Permanent
Salary: £50,000
Posted:

CDDS Materials Management Officer

Bishop Auckland, United Kingdom
CDD Services (Synchronicity Care Ltd)
Job summary CDD Services provides a procurement service to County Durham and Darlington NHS Foundation Trust, and Tees, Esk and Wear Valleys NHS Trust. As part of the CDD Services team, the post holder is responsible for providing an effective and efficient materials management service to wards and … products on wards and departments and the accurate receipting and onward transmission of all goods received. To promote and maintain a cost effective, responsive service in line with the trust policies and procedures. The post holder must be fully conversant with the departmental objectives and individual trusts Standing Financial … within CDD Services and proactively provide materials management support to wards and departments at all stakeholder trusts and also support the receipt and distribution service for all CDD Services stakeholders. This includes receipt, storage and engagement with other Trust employees to ensure goods reach the intended destination as quickly more »
Employment Type: Permanent
Salary: £24953.00 a year
Posted:

Demand Analyst

County Durham, England, United Kingdom
The Sterling Choice
with Sales and Marketing teams. and update forecasts weekly, communicating changes promptly. monthly forecast accuracy and implement improvements. daily queries from Inventory Planning and Customer Services teams. with customers' supply chain to enhance demand planning. stock levels during promotional activities. reliable forecasts of customer order requirements. Qualifications: in more »
Posted:
Customer Service
Durham
10th Percentile
£14,000
25th Percentile
£19,625
Median
£30,000
75th Percentile
£65,500
90th Percentile
£83,750