Customer Service Jobs in East Sussex

1 to 20 of 20 Customer Service Jobs in East Sussex

Customer Service Advisor / Spanish Speaker

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
AWD online
Customer Service Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customer service and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customer service and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the Customer Service Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the Customer Service Advisor you will be resolving customer complaints more »
Employment Type: Contract, Work From Home
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Graduate Trainee Consultant

Brighton, England, United Kingdom
Cloud9 Insight
team activities. Your success in this role will be measured by your ability to meet NPS targets, promptly handle and close tickets, deliver outstanding customer service, and proactively address issues to ensure timely resolution. Join our team and embark on a rewarding journey of professional growth and achievement … respond to inquiries, and proactively identify potential issues and risks Collaborate with internal teams, including sales, product development, and support, to ensure a seamless customer experience Monitor customer satisfaction metrics and take proactive steps to improve customer retention and growth Identify opportunities for upselling and cross-selling … verbal Strong problem-solving skills and a proactive approach to identifying and resolving issues Positive, can-do attitude, and a passion for delivering exceptional customer experiences Impeccable attention to detail and delivery against high-quality standards Ability to manage multiple clients simultaneously whilst maintaining high levels of customer more »
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Trainee Field Service Engineer (Full Industry Training)

Brighton, East Sussex, South East, United Kingdom
Rise Technical Recruitment Limited
Trainee Field Service Engineer (Full Industry Training) £23,000 - £30,000 + Company Car + Door to Door + Local Patch + Specialist Industry Training + Life Insurance + Medical Insurance + Enhanced Pension + 33 Days Holiday + Benefits Field Based, commutable from Brighton, Worthing, Eastbourne, Seaford, Haywards … Heath and surrounding areas. Are you an aspiring Field Service Engineer looking to break your way into industry and work for a Globally renowned business who offer full training into their industry to massively develop your skillset, giving you the opportunities to gain recognition and progress through the business … are looking to expand their workforce with motivated and enthusiastic individuals who they can invest in long term. On offer is a Trainee Field Service Engineer, where you will be responsible for the installation, maintenance and service of a variety of products within the Finance, Gaming and Retail more »
Employment Type: Permanent
Salary: £22,000
Posted:

Graduate Recruitment Consultant

Brighton, East Sussex, South East, United Kingdom
Raymond George Consultancy Limited
Already Graduated in 2023 ? (or perhaps 2022) Perhaps you have had some experience in a customer service role? Or worked in retail and hospitality providing first class customer service? Its not unusual that after graduating you may not entirely be sure what your career options may more »
Employment Type: Permanent
Salary: £26,000
Posted:

Sales Support Administrator

Brighton, England, United Kingdom
CAE Technology Services Limited
Role As the Internal Account Manager/Sales Support Administrator , you will support our sales account managers in the day to day running of customer accounts, providing excellent customer service and handling any issues that may arise in a proactive and timely manner. The role will also … prior to passing to the Purchasing Team Liaising with distribution contacts for pricing, availability, and delivery schedules. Reviewing and communicating internally and externally the customer backlog with real time data. Keep record of sales and manage back order effectively. Coordinate with cross functional teams to ensure all deals continue … Orders Reports, ensuring that invoices are processed in a timely fashion. Providing proof of delivery to customers Develop and maintain long-term relationships with customer accounts Organising conference calls Management and understanding of Autotask tickets. Confidentially prioritising workloads. Liaising with other departments within the company to ensure a smooth more »
Posted:

Information Technology Business Analyst

Brighton, England, United Kingdom
Hybrid / WFH Options
15below
project initiation. As part of this role, you will be responsible for: Maintaining expert knowledge in 15below platform functionality and new developments Understanding our customer business needs and processes Understanding our internal Product business needs and processes Leading client workshops Leading internal Product analysis and definition Requirements validation, both … encourage you to apply anyway. You might be the right person for this or other roles The kind of person you are Experience in customer software/IT solution business analysis A travel industry background with knowledge of airline commercial systems such as reservations systems, PSS and GDS and … communication skills Skills to impress BSc/BA in a business or technical discipline or equivalent Business analysis experience in an Agile environment Strong customer service orientation Proven business analysis experience in a supplier/vendor context Experience working with third-party APIs and web service interfaces more »
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Application Development Scientist - Infrared / Tunable Diode Laser (TDL)

Crowborough, England, United Kingdom
Hybrid / WFH Options
Servomex
a multidisciplinary team. Desirable Experience and Skills: Experience and knowledge of Lean techniques. Capable of installing equipment, analysers and providing direct support for live customer site demonstrations. Knowledge of MATLAB and Python and writing script in these languages. Proven experience working with Fourier-Transform Infrared (FTIR) spectroscopy instrument. Experience … engineering Benefits: Servomex offers a comprehensive salary, bonus and benefits package commensurate with its status as a world class organisation committed to high performance, customer focus and employee empowerment. Including: Discretionary Company Bonus Private Medical Care Opportunities for growth & development through our structured Talent Management System Annual Performance Review … Day Personal Pension Plan (up to 10.5% employer contribution) Life Assurance (4 x Salary) Enhanced Family Friendly benefits & pay Staff Referral Scheme and Long Service Awards Employee Wellbeing Programme Global Recognition Scheme Cycle to Work Scheme Free Parking Location: Crowborough, East Sussex, UK – this opportunity is eligible for hybrid more »
Posted:

It Support Engineer

BN25, Seaford, East Sussex, United Kingdom
This is Alexander Faraday Limited
Are you a tech-savvy problem solver with a passion for providing exceptional customer service? Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an IT Support Executive to join our team and help … accurate records of all support activities. To be successful in this role, you must have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset. Previous experience: First and second line experience with hardware. Microsoft office packages. Firewall/security set ups. If you are looking for more »
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

Contract AI Software Developer

East Sussex, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Posted:

Contract AI Software Developer

Brighton, East Sussex, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
join them on an initial 6 - 12 month contract . The successful candidate will work remotely and focus on developing AI-powered chatbots for customer help and internal processes, specifically in finance and programming. The role involves leveraging cutting-edge AI tools such as AWS Bedrock, Azure AI, Claude … and effective solutions. The client falls within Small company definition, therefore are IR35 exempt. Key Responsibilities Design, develop, and implement AI-driven chatbots for customer support, internal finance processes, and programming assistance. Collaborate with cross-functional teams to understand requirements and deliver tailored AI solutions. Utilize platforms like AWS … and similar platforms. Experience with natural language processing (NLP) and machine learning (ML) techniques. Familiarity with integrating AI models into business processes, particularly in customer service and finance. Ability to work independently and manage multiple tasks effectively in a remote setting. Excellent problem-solving skills and attention to more »
Employment Type: Contract, Temporary
Salary: £400/day INSIDE IR35 - FULL REMOTE WORKING
Posted:

Online Adult Skills Tutor (Remote)

Brighton, East Sussex, South East, United Kingdom
Hybrid / WFH Options
Tempus Training
of unemployed learners engaged on programmes including the following learning aims: Level 1 Award & Level 2 Certificate in Employability Skills Level 2 Certificate in Customer Service Level 2 Certificate in Warehousing Level 2 Certificate in Equality & Diversity Level 2 Certificate in Environmental Awareness Level 1 Award in Stress … online training delivery Proven track record in achieving maximum results through effective learner delivery. All posts are subject to an enhanced Disclosure and Barring Service check. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Gas Engineer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »
Employment Type: Permanent
Salary: £40,000
Posted:

Assistant Front Of House Manager

Brighton, England, United Kingdom
DoubleTree by Hilton Brighton Metropole
High level of commercial awareness and sales capabilities Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Flexibility to respond to a variety of work situations Ability to work on your more »
Posted:

Shift Engineer

Brighton, England, United Kingdom
DoubleTree by Hilton Brighton Metropole
Shift Engineer is responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: Maintain the … the Maintenance Department of a large hotel, hospital, ship, and/or restaurant complex or similar Strong work ethic A passion for delivering great customer service Ability to work without close supervision and within established timeframes What will it be like to work for Hilton? Hilton is the … leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its more »
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Optical Assistant Apprenticeship - Hove Specsavers

84 George Street, Hove, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include booking customers in for optical tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Tuesday, 2nd July 2024 Start Date Saturday, 20th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £14,996.80
Posted:

Content Creator Apprentice

Starlings, Highgate Works, Tomtits Lane, Forest Row, England
Molly Mahon
activity Sourcing and writing news articles and associated images Managing landing pages for our collections Content creation – eBooks/brochures Conduct market research General Customer service Some administration duties Ensure that reports and presentations are delivered to the highest level of quality Answer phones Meet and greet clients … Closing Date Sunday, 30th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Logical Team working Creative Initiative Non judgemental Patience Qualifications Maths and English GCSE or equivalent, grade 4-9 (Essential) Any A more »
Employment Type: Advanced Apprenticeship
Salary: £16,000.00
Posted:

Project Build Technician

Hastings, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
into a go to expert in project builds? Established in 2020, this business has produced countless award winning conversions and pride themselves on their customer service. This young and adventurous team are now looking for an addition to assist with these highly respected, valued and niche projects. This role more »
Employment Type: Permanent
Salary: £26,000
Posted:

Roofer / Solar PV Installer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
Employment Type: Permanent
Salary: £30,000
Posted:

Dual Fuel Engineer / Smart Meter Engineer

Brighton, East Sussex, South East, United Kingdom
Rubix M&E
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »
Employment Type: Permanent
Salary: £40,000
Posted:
Customer Service
East Sussex
10th Percentile
£22,500
25th Percentile
£23,463
Median
£30,000
75th Percentile
£38,750
90th Percentile
£53,000