1 to 25 of 45 Customer Service Jobs in Leicestershire

Are you looking for a Customer Service Coordinator job based in Leicestershire? If so, I have a fast-paced and innovative technology company with in-house Software Development and Application Support Teams, who are looking for a Customer Service Coordinator for an office-based role in … Leicestershire. The successful Customer Service Coordinator will support all internal and external customers, providing full support to the National Service Manager, in maintaining the smooth running of the service team across three business areas, acting as the first point of contact for customers, responding to all … enquiries efficiently and professionally. Main duties for the Customer Service Coordinator based in Leicestershire: Answering incoming calls and handling customer inquiries. Checking through all engineer's daily work and update on the service log website including escalations, projects, and audits. Completing daily checks of remote monitoring more »

payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »

provide users support in a Microsoft environment (Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall). The ideal candidate will have excellent customer service skills and telephone manner and a keen interest in IT/Technology, with a focus on delivering a top rate service … with exposure to supporting a broad range of predominantly Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. So if you have strong customer service experience, great telephone manner and knowledge of IT maintenance and Security then we can offer you a great chance to move your … to day work. This will involve supporting external clients in their day jobs. WE NEED YOU TO HAVE… Good academic background in IT Excellent customer service skills Excellent telephone manner Some knowledge of Microsoft Azure, Cloud Services, Remote Desktops, Microsoft SharePoint and Firewall. Clear Communication skills TO BE more »

Field Service Engineer Leicester (Midlands) £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the … scientific and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued … growth they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional more »

timely order processing and shipment to customers. Email Marketing: Support email marketing initiatives by managing email campaigns, creating engaging content, and monitoring campaign performance. Customer Service: Provide excellent customer service by responding to inquiries, resolving issues, and addressing customer concerns promptly and professionally. Usually this more »

and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions. Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work … our systems and ways of working to help serve our customers in the best way Key Accountabilities: Responding to and resolving IT incidents and service requests in a timely and professional manner, while ensuring that all incidents are logged and prioritized according to agreed SLAs. Providing excellent customer service to our customers, including communicating with customers to understand their issues, providing regular updates on progress, and ensuring that all issues are resolved to the customer's satisfaction Maintaining accurate records of all IT incidents and service requests, including documenting all actions taken and ensuring more »

small number of established on premise applications. Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with … a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing both product and technical skills to be able to resolve complex … collaborative approach, so a team player mentality and a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating more »

As a Light Commercial Vehicle Technician/Mechanic/Master Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring safety and quality. A Master Technician must have technical knowledge, a professional attitude, focus on efficiency & productivity, run diagnostics, resolve … accommodate all requests, where possible ensuring core business hours are covered Key Responsibilities: Inspect customers’ vehicles/goods, prior to and on completion of service, maintenance or repair work. Undertake diagnosis of repair requirements to vehicles. Conduct electronic visual health checks (eVHC) on all vehicles and provide a comprehensive … such as engine – gearbox replacements. Ensure a final inspection of all work is implemented and when requested, fully test if safety related or a customer concern. Record accurate details of work done on Repair Order and other information required by policy and statutory procedure. Compliance with Departmental and Company more »

and fuel/expenses will be paid by the business. The purpose of the role is to design bespoke fire alarm solutions and write customer proposals. What are the benefits? The benefits for this position include: 25 Days annual leave plus statutory holidays. Company Pension Scheme. Hybrid working and … necessary. Ensuring that all designs and proposals meet with the relevant standards and regulations at the time of writing. Provide excellent technical information and customer service to all external and internal stakeholders. Essential Skills Experienced Fire Design Engineer (FIA Design qualification or similar). A full clean UK … Technical knowledge of fire systems such as Hochiki, Gent, Advanced or Ziton. The ability to pass vetting and security clearance checks. Desirable Experience Excellent customer service and communication skills. Previous experience within a similar role dealing with contractors and end users. What training is provided? Full training will more »

our employees. Our common goal is to implement outstanding and innovative projects worldwide. Job Description We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction. Activities will include: planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and … electrical systems produce timely and detailed service reports related to BEUMER sortation and material handling equipment supporting installation projects, modernisations and warranty work attend breakdowns with the ability to troubleshoot, test and repair technical equipment operational and residential site cover working individually and as part of a team on more »

Service Delivery Manager Our Role As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and … environment legislation, engineering and customer standards. You will provide operational leadership ensuring that the work is delivered safely, on time, within budget and to our Clients expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a … manner which meets or exceeds customer expectations and adopts a right first time approach. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence a dramatic improvement in the C-MeX measure and show leadership skills to more »

is looking to recruit someone passionate about providing support to their business both in the UK and overseas. Responsibilities: Deliver an exceptional standard of service Provide 1st Line Support via remote tools, phone and email Liaise with 3rd party vendors Supporting with IT Administration Setting up new users whilst … managing hardware issues Prioritising workloads and complete service desk tickets in line with SLAs Required Skills Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop Operating Systems Windows Server, Microsoft 365, Active Directory user administration more »

Behaviours Training & Qualifications Essential NVQ Level 1/AAT Foundation Level or equivalent experience Experience Essential Data entry experience/administrative experience Finance Experience Customer Service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such … it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome more »

training and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and … experience as a Service Desk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across … You will have full ownership of the calls that you take: To quickly identify and resolve broad ranging incidents whilst providing high standards of customer service. The ideal candidate will have the following skills and experience: Passion for technology Keen to learn new skills and further your knowledge Familiarity more »

and excellent benefits. The role of IT Support Engineer is essential in ensuring a professional reputation is upheld within the IT department, through excellent customer service and expert technical support. In your first few weeks in this IT Support role, you can expect to: Assist in the continuing more »

the UK & worldwide. Your responsibilities will be: Technical services leadership and management across the entire shopping centre. Full accountability for the technical side of service charge budgets, CAPEX, and OPEX. Manage the M&E service providers, oversee shop fits, and ensure Health & Safety compliance. This role offers the … stakeholders, including those at site level and within the asset management team. Self-motivated, with strong leadership and communication skills, while being committed to customer service excellence & NEBOSH qualified. The budget for this role is up to £62,000 dependant on experience, with supporting benefits package. If the more »

a family-run business that specialises in fitted furniture and tailored storage solutions. With over 20 showrooms nationwide, we are dedicated to providing exceptional service and innovative designs to our customers. Our vision is to create well-ordered homes, and we believe our furniture has the power to transform … acting as first ‘port of call' for our Installers during live installations and remedial visits. Identify and implement areas of improvement for our Installation Service at a regional level. Support, Coach, and mentor new installers that enter the business. Undertake Site Visit inspections with our customer identifying and … in progress to ensure on site H&S Standard Operating Procedures are delivered by our Installer by completing Health & Safety Audits Ensure all escalated customer complaints are actioned and closed in a timely manner. Attendance at daily and weekly meetings with Divisional Customer Service Advisors to discuss more »

practice. ? Ensure all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Administration of maintenance compliance documentation including PMI, MOT, service events. ? Ensure Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team to … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

all fleet regulatory vehicle compliance for all periodic requirements such as RFL, MOT, LOLER. ? Coordination and administration of maintenance compliance documentation including PMI, MOT, service events. ? Adherence of Operator license compliance obligations in line with the restricted license held by Nationwide Platforms ? Lead and support the location transport team … communication skills and the ability to work with people at all levels. ? Ability to improve and develop current policies and procedures. ? Demonstrable communication and customer service skills. ? Analytical strengths with ability to multitask, prioritise workload and problem solve. ? Knowledge of the FORS standard and requirements. ? Previous experience in more »

on the phone, or over Teams, you could be dealing with queries about anything IT related, so we are looking for someone with outstanding customer service and communication skills. Therefore, experience of working under pressure, prioritising, and working to deadlines is essential. IT qualification preferred but not essential. … Other Key Tasks include: Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Proactive and accurate resolution of queries by liaising across departments where required. Support new internal joiners and external members with outbound contact and system set up. Manage multiple workloads across inboxes, phone more »

you will need: Proven work experience as an Administrator or within an office support role. Financial Services experience is preferred but not essential Excellent customer service and the ability to build rapport and manage client relationships Strong attention to detail and be able to problem solve and think … Practice The company fosters a professional and innovative environment where the whole team share their skills and knowledge to deliver an unrivalled level of service to their clients. St. Jamess Place plc (SJP) is a leading, a highly regarded FTSE 250 Wealth Management company which distributes a range of more »

and knowledge of Windows operating systems and Microsoft Office applications Understanding of networking principles and troubleshooting techniques Able to work independently Exceptional communication and customer service Strong problem-solving skills and attention to detail more »

maintain agreed contractual terms and conditions. Prepare cost models for different types of programmes. Prepare competitive price and/or bid proposals. Provide excellent customer service to support the end user. Support Subcontract Managers with the negotiation and management of major subcontracts. Support the Head of Commercial on more »

sites (CSCS card would be an advantage) A positive, flexible, self-starter approach with the ability to prioritise. Analytical and problem-solving skills Excellent customer service skills An understanding of CAD (ability to draw would be an advantage) Good general IT skills and knowledge of Microsoft Office How more »

all Supply Chain and Planning related systems. This includes development of the current systems resolving issues whilst mitigating business risk and maintaining supplier and customer service. Ensure all Supply chain systems are maintained, and any incidents are diagnosed and resolved in a timely manner (Evolve/AX/Excel more »