1 to 25 of 650 Customer Service Jobs in the North of England

Internal Account Executive Accessible Washrooms Industry Sector: Accessible Washrooms, Washroom Design, Grab Rails & Fittings, Plumbers & Heating Merchants and Builders Merchants, Sales, Estimator, Business Development, Customer Service, Data Input, Order Processor, Order Processing, Quotations, Quotes, Account Manager, Internal Account Manager, Internal Sales, Account Management, Customer Service Advisor … Customer Service Executive Office based: Teesside Remuneration: £25,000 + Company performance bonus Benefits: Comprehensive benefits package The role of the Internal Account Executive Accessible Washrooms will involve: Account Management position, selling our clients manufactured range of functional and practical adapted bathroom equipment and accessories (products such as … to incoming sales enquiries via telephone and email Building and developing strong, long lasting relationships with customers and clients Provide an exceptional level of customer service, encouraging repeat business Identify sales opportunities and cross-sell/up-sell where appropriate You will inherit around 400 trade accounts, both more »

Customer Service Specialist Exceptional opportunity to shape the future of savings solutions as a Customer Service Specialist in the dynamic world of FinTech Basic salary £25k-£30k DOE + attractive benefits package including generous holiday allowance, pension and more Chester - office based role Previous experience in … customer service , preferably within the banking or financial services industry Apply online or contact Charlie Doyle via/07736 920 086 Who We Are: As a prominent financial institution, our company prioritizes customer satisfaction and community involvement. We offer a diverse array of banking solutions designed to … businesses. Our unwavering dedication to excellence and ethical business practices underscores our commitment to being a reliable and trustworthy partner in the financial sector. Customer Service Specialist Benefits: Be part of an innovative and fast-growing FinTech company Opportunities for career growth and development in a dynamic industry more »

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges … Understanding the extended customer journey Understanding how to apply different skills and behaviours in various situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »

Adecco are currently recruiting for a customer service advisor to be based in Liverpool. Thsi is a 6 Month Contract The hours for this role are Monday to Friday - Rotational between 09:00 - 18:00 Pay rate = £11.50 to £13.00ph Part of a team of customer services … representatives, this role has the main objective to execute efficiently and professionally all business operations and customer services activities. This role is a customer facing role requiring customer focus, clear communication skills, product knowledge, empathy, stress-resistance as well as versatility with operational systems (SAP, etc). … compliance with all policies and procedures. This role will contribute to supporting the achievement of the overall commercial operations objectives for the UK. Accountabilities Customer Service: Adherence to Customer Service processes and procedures Answering inbound customer calls courteously and professionally, dealing with each enquiry effectively more »

of Partners and end users across the UK. The Provisioning Manager will ensure that the team not only meets but exceeds performance targets in customer service and customer satisfaction by cultivating a proactive, high energy, supportive, and innovative team environment. Responsibilities Team Leadership and Development: Provide leadership … and direction to the team of Team Leaders and Provisioning Agents focusing on the delivery of Customer Connections with excellent customer updates through out the process. Develop managers and team members' skills in customer service, problem resolution, and effective communication through regular training and coaching. Foster … a collaborative team environment that encourages high performance and a positive workplace culture. Performance Management: Monitor individual and team performance against service level agreements (SLAs) and key performance indicators (KPIs) including Delivery to Promise, Mean Time To Provide, Customer Satisfaction, Connections completed, email and call handling; implement strategies more »

Job summary An exciting opportunity has arisen to join Sheffield Children's NHS Foundation Trust as a Customer Service Level 2 Apprentice You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. … You will share the Trust values and be committed to equality, diversity and inclusion. Would you like a Career in Customer Service with an emphasis on Business Administration and be part of the NHS Administration and Clerical Services? If so, we are looking for enthusiastic and motivated individuals … to join us at Sheffield Children's NHS Foundation Trust across all service sites. This is a fantastic opportunity for individuals who want to begin their career in Customer Service and Business Administration, gain a Level 2 Customer Service Practitioner Award and learn a variety more »

Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »

Why we need you? The Junior Customer Support Consultant (or Associate Support Consultant, as we call it internally)is part of the Customer Support team, and there is a requirement to ensure the right processes, people and technology are in place to provide a 'first class service that is seamlessly integrated with the wider business. This is a fast-paced job role, where the Junior Customer Support Consultant will effectively handle customer enquiries, as well as managing complaints and issues. The customer service team provide a professional and engaging experience to our … our business and client and therefore you will need to ensure your personality, professionalism and engaging personality comes through in the form of exceptional customer experience. As a customer service advisor, you are responsible for providing a quick, effortless and exceptional customer service experience to more »

Pensions Customer Service Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekends, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition … buy and sell leave. If so, we want to talk to you A glance at the role: We have the opportunity for a Pensions Customer Service - Helpdesk/Contact Centre to come and join us working on our Pensions Helpdesk, starting on 10th June 2024. You will be … confident and professional, providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in more »

We require a Scheduler and Service Coordinator to join our busy Customer Service department. The successful candidate will be responsible for scheduling site surveys throughout the UK for our field team and managing the workload of sub-contractors. You will work towards a L3 Customer Service Qualification alongside your job role. Role As part of the Customer Service Team you will be allocated a number of multi skilled site engineers and will be required to plan their working day to maximise their productivity and ensure company targets are met daily. This is a … account managers and customers Manage sub-contractor costs in line with gross margins Give insight regarding process improvements and field team performance Provide excellent customer service at all times Monitor field team arrival times against times agreed with site contacts The above is not an exhaustive list of more »

IT Customer Service Analyst - York City Centre Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate! The role includes answering … responsibilities with the potential to secure permanency. The Role: This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the … UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes. The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you more »

Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing … 1st Line support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a small … team working closely with External Sales Teams and Engineering departments. In this role you will be responsible for providing exceptional levels of customer service, produce sales quotations, pre-qualification documents, technical proposals and other forms of information required by the customer and progress outstanding quotations within pre … agreed timescales and report accordingly. This role would suit a person who has experience within a customer service environment and is looking to progress their career within technical sales. Experience Required Experience of working to technical specifications Experience of dealing with customer quotations Can provide exceptional customer more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »

As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »

to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

Title: Team Lead Customer Service (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a Customer Service Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … of working together. Someone who has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance more »

an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »

Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »

Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between … include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customer more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic … team members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As … 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You'll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and … 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your strong technical skills to support the team in troubleshooting technical issues. Customer Service Excellence: Ensure excellent customer service by addressing inquiries promptly, resolving issues effectively and maintaining positive relationships with clients. Problem Resolution more »