1 to 25 of 71 Customer Service Jobs in West London

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »

Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience : Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export … freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments. To prepare and present quotes for Air & Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & client timescales. To ensure data & security integrity of both Customer & client information is always controlled. Co-ordinate with other offices & Groups. Co-ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co-ordinate all forms of more »

FRENCH SELECTION (FS) German Speaking Customer Support Advisor Location: Feltham Hybrid working with an early Friday finish Salary: up to £29,500 depending on experience plus great benefits Ref: 4191TG1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference … distance from London. A company who develop, manufacture and sell IT products on a global scale and who pride themselves on not only being customer focused but who value their employees. Main duties: To assist and support customers with technical questions and problems while providing outstanding customer service … from customers within a dedicated time frame - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The candidate: - Fluent in German (written & spoken) essential more »

learn as much as possible about the way the company works/their processes/technical environment. You will have excellent communication skills, exemplary customer service. Personality is key, someone that is outgoing, has the personal touch, friendly, someone thats going to make the users remember them. They are … looking for someone that has 1-2 years within a corporate environment where customer service has been key it doesnt have to be within a technical capacity as they will teach you everything you need to know, its all about the right person fit do you think this … role to give you an idea of what you would be doing on a daily basis ?? ROLE SUMMARY This positions primary role is to service the IT support needs of our user base in a demanding results-oriented environment. This role is expected to deal with the majority of more »

preferred routings/carriers and key contacts. Issue Reporting: Immediately report any problems, operational disputes, or discrepancies to the supervisor and head of projects. Customer Service: Provide exemplary customer service to all teams, acting as a shared service function within the business. Training Why choose more »

once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »

sea or courier - import) of pharma product & other goods required within the medical industry. Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. Adhere to Customs Compliance procedures and documentation. Adhere to the … on shipment planning and coordination. Maintain mandatory milestones and remarks through CargoWise (internal system). Use CargoWise to create, manage and maintain shipments. Manage customer complaints and concerns. Support the management of Key Performance Indicators Complete all statutory and mandatory training. Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). Experience of HMRC procedures (knowledge of CDS). Proven Imports experience with a good knowledge of Customer Service, processes and systems. A proven ability to identify and meet customer service needs in a professional and friendly manner. Inter more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

Cennox provides a maintenance service to our customers in the financial and retail industry on a range of self-service devices. As a Field Service Engineer, you will be the face of Cennox when attending customer sites to resolve faults and carry out general maintenance. We … training, development and your day to day role. We have an abundance of 'can-do attitude' and a desire to provide the best possible service to our customers. At Cennox, being part of the team is important to us and we are looking for people who have a positive … make it happen' approach and who want to learn and enhance their skills. Are you happy to be 'on the road' and travel to customer sites daily? Do you have a UK Driving licence and RTW in the UK (essential) Have you worked on ATM's, vending machines, gaming more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Uxbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Uxbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

off for your Birthday. 23 days of annual leave per year PLUS Bank Holidays Working with an award-winning team they have been named 'Service Provider of the Year'. Access to 100s of employee perks on Perkbox including gym discounts and much more. Auto-enrolment pension. Enhanced Maternity … second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes, including our annual Group Awards. Annual appraisals programme and progression opportunities. Long service recognition. Four times death in service benefit. Ongoing investment in company facilities and working environments. Company events. My client, a large group of … to join their award-winning company. They are looking for a top-performing sales individual to join them, who is passionate about delivering exceptional customer service and working with customers to provide van and aftersales solutions to really meet their business needs. You will be able to identify more »

We are recruiting for a customer services executive to join our client on a temporary basis from May 2024 to mid July 2024. You will be working as part of the Ticketing Guest services team, to deliver world class customer service. Your role as a Guest Services Agent … be doing Handling queries or complaints from Guests via inbound phone calls and Zendesk emails To pick up and actively open and resolve assigned customer service cases within the agreed SLAs and KPIss To deliver an enhanced service to customers with accessible requirements Learn and develop advance … use of the office-based ticketing system, the online customer journey and buying process Ensure data is managed with integrity, accuracy and compliance Ensuring that all Guest contact is handled in a professional manner Exercising judgement to identify the severity of issues, escalating appropriately where required Utilising well developed more »

Kingdom InMotion Ventures 2 Ltd About us Forget queues, added expenses, or trips before the trip. Think first-class cars and door-to-door service by Jaguar Land Rover. You book. We deliver and collect. No check-in counters and everything is included in one price. This is what … and Range Rover to the all-electric Jaguar I-PACE and convertible F-Type. Jaguar Land Rovers THE OUT is the ultimate car rental service GQ Magazine To find out more have a look at www.theout.com or search @theout.uk on Instagram. About the Role Providing a luxury service … A fleet Coordinator is essentially the person behind the entire operation. Youll be responsible for: Helping streamline the delivery and collection process Providing excellent Customer Service Maintaining record logs to ensure smooth running of vehicles Conducting full damage checks Identifying and reporting any fleet maintenance issues Liaising with more »

and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »

business opportunities, gathering intelligence, negotiating deals and tending to account maintenance. Together with a dedicated team by your side, youll be ensuring an incredible service experience with each client you meet. This is a full-time position that will rely on a proven track record in a sales environment … within policy Remote work opportunities including supply of all necessary equipment Your Tasks Identify and create new business opportunities Grow and support our existing customer base to generate revenue and ensure excellent customer service Prepare and present informative, compelling presentations Maintain and monitor customer records and more »

drive our Air Freight business to new heights. As the Key Account Operations Manager, you'll play a pivotal role in ensuring top-notch service delivery to our key customers while spearheading initiatives to achieve ambitious growth and profitability targets. Location : Heathrow, UK Hours : Monday to Friday … to 17:30 What will you be doing? Implement new Key account business, establishing communication lines, SOPs, and credit applications. Ensure alignment between customer expectations and internal processes, driving behavior to achieve business goals. Develop and implement strategies, goals, and policies for Key account customers. Maintain a deep understanding … Key account customers' needs, developing SOPs to exceed expectations. Build relationships with internal and external stakeholders to meet expectations. Investigate and respond promptly to customer inquiries, problems, complaints, and escalations. Manage performance of direct reports, providing support, guidance, and development opportunities. Foster effective communication within and across teams, facilitating more »

Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customer service is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »

Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customer service Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »

with athletes, coaches, administrators and development professionals to deliver a variety of World Sailing programs and activities. You will be required to have excellent customer service skills and a can-do approach. The role will see a very varied workload with the possibility of some international travel. Key more »

and the ability to prioritize multiple tasks effectively. Strong team player with a proactive approach to problem-solving and process enhancement. Outstanding focus on customer service and hospitality. Competencies: Achieving Results Communication Initiative/Personal Empowerment Decision Making Exceeding Customer Expectations Influence Employee Benefits: Private Healthcare: Comprehensive … with the latest and greatest in our industry. Global Presence and Opportunities Worldwide: Be a part of our global team with diverse opportunities. Long Service Programme: Rewards for your dedication and loyalty over time. Why Join Encore? At Encore, you will be part of a vibrant team that values … professional growth, results, and exceptional customer service. We offer a dynamic work environment where innovation and dedication are at the forefront. Apply Today! Ready to redefine the events technology landscape? Join our exciting Talent team, in a role where your efforts are recognised and rewarded. Apply now to become more »