1 to 17 of 17 Support Analyst Jobs in Scotland

Applications Support Analyst - Aberdeen We have an excellent opportunity for a highly motivated and skilled Applications Support Analyst to join our team in Aberdeen . As Applications Support Analyst you will deliver support and maintenance for the application portfolio operations and projects, ensuring … maintained in line with product roadmaps and business requirements. If you are a team player, possess excellent communication skills and have undertaken previous Application Support roles we’d love to hear from you. What you’ll do Provide level 1 and level 2 application support and maintenance services … Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore and offshore business applications Related hardware accessory (e.g. licence dongles) support and asset management Ensure timely and accurate testing of more »

Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 - 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »

Calling for Microsoft Teams, Cloud Security and Identity and Access Management. We are currently looking to add an additional permanent Onsite Managed Services IT Analyst to our rapidly growing Managed Services team in Edinburgh on a full-time basis. From desktop support to server and cloud projects, the … value a sense of ownership, encouraging individuals to lead initiatives that drive efficiency improvements and contribute to service enhancements. The Role of an IT Support Analyst: Resolving support requests directly from a specific managed service client, using existing skills and knowledge where appropriate and using relevant support … Microsoft and other vendors What We Are Looking For: Minimum of 3 – 5 years of hands-on technical experience within a network or IT support role, preferably within Finance sector or MSP Experience with Active Directory, SCCM, Intune, Networking troubleshooting skills (Cisco Meraki) including switch, Firewalls & Wi-Fi config more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

1st Line Support Analyst Location: Aberdeen Belcan is hiring 1st Line Support Analyst, this opportunity is important to the client's growth strategy of providing high quality engineering and project services to their clients. As an experienced IT Support Engineer, you will be providing technical … support; answering support queries either onsite/phone/email and support users by providing necessary training and advice. What will you do in this position? As part of this job opportunity, you will maintain a high degree of customer service for all support queries and … software related problems and maintain a log of problems detected. Should be involved in allocation of more complex service issues to the relevant IT Support member and arrange for external technical support where problems are not resolved in house. Make sure all SLA's are met and maintain more »

Due to significant investment, a globally recognised manufacturer has a new vacancy for an IT Systems Support Analyst to join the team. Working at the European head office you will be responsible for supporting users across multiple sites and candidates are sought with proven experience of data cleansing … global ERP system. Commutable from: Edinburgh, Bathgate, Glasgow, Motherwell, Falkirk, Dunfermline, Perth, Sterling. Salary: £ 42,000 - £ 50,000 p.a. + benefits Suitable for Systems Support Analyst, IT Systems Analyst, IT Systems Manager, Business Systems Analyst, IT Project Manager, IT Systems Engineer, IT Analyst. The Role Work … timely manner & according to business priorities. Supporting data cleansing & data migration activities. Managing interfaces to supporting systems including APS & building knowledge of these systems. Support & enhance in-house developed database solutions used throughout the company. Building knowledge of existing ERP & Reporting systems. Logging support calls & solutions in a more »

Job Description Sysco are currently recruiting for an EUC Support Analyst to join the Technology team on a full time, permanent basis, reporting to the Infrastructure and Field Support Manager. Asa the EUC Support Analyst it is your responsibility to provide both onsite and remote … 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. We are offering a hybrid working contract with 3-4 days per week in the Ashford or Aylesford office. Flexibility will be required for … travel around the London/South offices and travel expenses will be reimbursed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk more »

We are looking for a friendly and enthusiastic Application Support Analyst to join our support team during an exciting period of growth. This is a challenging and varied role supporting our global client base including some of the largest organisations in the world. We pride ourselves on … building excellent working relationships with our clients and want every client to be an advocate for our software. You will work closely with our Support Manager, customers, colleagues, and partners to maintain the high standards of support our clients have come to expect. If you have a flare … fast learner, this is a fantastic opportunity to join a growing and talented team. Your responsibilities will include: Responding to customer queries through our support portal Collaborating with our internal Development and Consultancy teams Championing customer priorities and driving incidents to closure Producing high-quality documentation and knowledge base more »

German Speaking Support Analyst 6 month initial contract £185 pd inside IR35 via umbrella Hybrid working - Edinburgh 2 days pw and remote 3 days pw This role is a full time telephony based role operating in a hybrid model. The selection criteria below will be used as part … supported and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »

I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up more »

I am on the lookout for a driven, motivated, and ambitious IT Support Analyst on behalf of one of our clients based in Glasgow City Centre who wants to work 37.5 hours per week in role where you will learn in abundance in exchange for a salary up more »

Due to continued growth and success, we are looking for an enthusiastic, self-motivated, System Support Analyst to join our growing team. This customer facing role will primarily involve working in our service desk teams, providing proactive and reactive support. This role offers a great opportunity for exposure … team and use their own initiative where required, resolving customer issues in a timely manner. Main responsibilities: Work as part of the service desk support team to handle calls and tickets in line with agreed customer SLAs. Recording of solutions to client issues through our service desk ticketing systems more »

internal IT requirements of the organisation. We work inclusively and collaboratively across our London and Edinburgh offices where the IT team is positioned to support our four main UK offices in London, Edinburgh, Cardiff, and Belfast, as well as our flexible and home-working members of staff. This role … learn, and who can enjoy the process. The role The IT Service Desk Analysts are responsible for the resolution of first- and second-line support requests, incidents, IT queries, and the day-to-day IT support requirements of our userbase. You will provide a first-class IT service … ensuring the highest levels of support and customer satisfaction. Support will be provided both in person and remotely, and the role includes an on-call rota (one week in five). A flexible, dynamic approach is required, with great collaborative skills so that knowledge and experience can be more »

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Applications Support Analyst. We are expanding our team and searching for passionate Applications Support Analyst. As a member of our team, you will have the … opportunity to support and oversee a diverse portfolio of Oil and Gas business applications and systems, ensuring the smooth running of various essential business processes. Location, Aberdeen UK, onsite. Requirements Here's what the role will look like Service Requests Take ownership of service requests, and create personal service … cause and resolve Applying fixes and upgrades as required, working with third party suppliers as necessary, Executing small projects to make improvements and provide support for larger projects as required, Managing application configuration, user accounts, licenses and data to ensure maintain strong security, reliability, sustainability and cost effectiveness. Experience more »

their Microsoft Dynamics NAV ERP solution at the heart of their business processes/IT, the company are looking to expand their team in support of a host of interesting, innovative projects planned for the coming years. This will involve a full upgrade process of their ERP system to … challenge to build on your skills in a like minded, team environment, this could be the role for you! Role & Responsibilities Day to day support of my clients Microsoft Dynamics/ERP systems (1st/2nd line) Functional analysis of requirements for new projects/developments Install, config, testing … of new system advancements SQL/SSRS reporting User training and go-live support Skills & Qualifications Proven experience in ERP or CRM systems support analysis (preferably Microsoft Dynamics 365, Dynamics NAV, Dynamics CRM) Strong end to end support skill set - able to analyse, troubleshoot support issues more »

an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Maximo Application Support Analyst. Requirements At Sword, we are proud of cultivating a respectful workplace that values the contribution of all our people, whatever their background or … can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments. more »