Job Vacancy

Client Services & Marketing Assistant Apprentice

Apply Now
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training programmes.

Role

  • Leading the end-to-end sales interaction with an allocated customer portfolio

  • Managing sales internally within the organisation

  • Retaining and growing a number of existing customer accounts

  • Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close

  • Working to targets and sales forecasts

  • Develop a comprehensive understanding of the services provided by Paragon Training

  • Process orders and payments

  • Carry out all necessary administrative duties

  • Maintain an up-to-date product knowledge in order to keep customers informed of our products and services

Training

  • Studying over 15 months to achieve a Customer Service Specialist level 3 qualification

  • Training delivered by specialised Tutors and Guest Speakers

  • Sessions delivered face to face and remotely over Microsoft Teams

  • You will gain a wealth of knowledge, skills and behaviours

  • Training delivered monthly or more regularly is required

Upon successful completion of the apprenticeship, we aim to employ the apprentice as a permanent member of staff. Opportunities will be provided to further develop your professional career within the company.

Apprenticeship Standard
Customer service specialist (level 3)
Training Provider
JC TRAINING & CONSULTANCY LTD
Working Week
Monday to Friday, 9am to 5pm
Expected Duration
15 Months
Positions Available
1
Closing Date
Friday, 14th June 2024
Start Date
Thursday, 1st August 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working

Qualifications

  • English GCSE or equivalent, grade 4-9 (Desired)
  • IT GCSE or equivalent, grade 4-9 (Desired)
  • Maths GCSE or equivalent, grade 4-9 (Desired)

About the Employer

PARAGON TRAINING (UK) LTD
Paragon Training specialises in producing up-to-date and comprehensive health and safety training video packages. . We supply a professional range of safety video training programmes - with over 4,000 different health and safety videos available. We offer our clients a plethora of safety training solutions including safety training Videos, a variety of E-Learning, PowerPoints & Posters, while we can also provide an in-depth consultancy service incorporating appropriate safety training courses. We have over 20 years’ experience supporting apprentices to develop their skills and careers, with many progressing to high level roles in successful companies.
Company
PARAGON TRAINING (UK) LTD
Location
Suite 8, Crystal House, New Bedford Road, Luton, England
Employment Type
Advanced Apprenticeship
Salary
Competitive salary
Posted
Apply Now
Apply Now
Company
PARAGON TRAINING (UK) LTD
Location
Suite 8, Crystal House, New Bedford Road, Luton, England
Employment Type
Advanced Apprenticeship
Salary
Competitive salary
Posted