Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customerservice and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the CustomerService Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the CustomerService Advisor you will be resolving customer complaints more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
iDPP
Service Desk Analyst Peterborough, Cambridgeshire (Full-Time, On-Site) 3 months initially £220.00 per day inside IR35 A global managed service provider is seeking a dedicated and skilled Service Desk Analyst to join their end clients team in Peterborough. This is a full-time, on-site position … that requires a proactive individual who can provide exceptional technical support and customer service. The successful candidate will be responsible for analysing and resolving technical issues, responding to customer inquiries, and ensuring customer satisfaction. Key Responsibilities: Provide technical support and troubleshooting for a variety of IT-related … issues. Analyse and resolve technical problems efficiently and effectively. Respond to customer inquiries with professionalism and a high level of customer service. Ensure customer satisfaction through timely and accurate resolution of issues. Collaborate with team members to provide comprehensive support and share knowledge. Maintain detailed and accurate more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
Willmott Dixon are looking for a Service Desk Analyst to join our busy IT Service Desk Team on a 12 month fixed term contract basis. The Service Desk Analyst will be responsible for providing first class customerservice and support to users throughout our business. … Willmott Dixon? Our talented IT team have worked tirelessly throughout the last few years to provide the business with a best in class IT service that has kept the business running in the face of the challenges that have been thrown at us. They are a great team to … work with and would describe themselves as: - * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Not only are they a genuinely nice bunch of people, they are also passionate about ensuring that the business has the technical toolset that they need to more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: CustomerService Supervisor position in Newcastle upon Tyne!" Are you a CustomerService Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
learn as much as possible about the way the company works/their processes/technical environment. You will have excellent communication skills, exemplary customer service. Personality is key, someone that is outgoing, has the personal touch, friendly, someone thats going to make the users remember them. They are … looking for someone that has 1-2 years within a corporate environment where customerservice has been key it doesnt have to be within a technical capacity as they will teach you everything you need to know, its all about the right person fit do you think this … role to give you an idea of what you would be doing on a daily basis ?? ROLE SUMMARY This positions primary role is to service the IT support needs of our user base in a demanding results-oriented environment. This role is expected to deal with the majority of more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customerservice? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customerservice, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
you will play an important integral role in the efficient day-to-day running of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. By the provision of a responsive, consistent, and high-quality … telephone service that delights Customers. Working continually to improve the quality of service delivered. Salary is £23,795.20 per year. Shifts fall Monday to Sunday between 6am and 10pm. 40 Hours per week. Key Accountabilities To play an important integral role in the efficient day-to-day running … of the DAFaid Contact Centre through the delivery of excellent customer service. Showing a desire to provide inspirational service whilst meeting customer demands. To demonstrate excellent customerservice skills whilst providing inspirational service whilst meeting customer demands. Demonstrating initiative, by managing workload effectively more »
for providing a range of operational procurement activities. Work alongside the team and assist in the provision of a cost effective, efficient and responsive service, ensuring customerservice levels are established and maintained to a high standard on a client/service provider basis. As instructed … category areas to deliver innovative opportunities to the member trusts. Lead multi-disciplinary network wide procurement project teams at all levels. Responsibility to ensure customerservice levels are established and maintained to a high standard on a client/service provider basis. Provide supplies and procurement support … network trusts across a range of purchasing and administrative duties, with responsibility for providing procurement project support to the network across a range of service areas. About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north more »
Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »
a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Oldham, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Guinness Partnership
About the role We have an exciting opportunity for an HR Systems Coordinator to join our HR Service Improvement Team on a 12-month Fixed Term contract. This newly created role will report into the HR Service Improvement Specialist and provide triage and support to our HR Service … Systems Coordinator you will act as the first point of contact for colleagues requiring guidance or support with Oracle HR system queries. Delivering a customer focused, proactive HR service on a full range of HR system issues, escalating and delegating queries as appropriate. Key responsibilities will include : * Working … HR Operations Team. * Supporting with report management, data compliance and content sharing via the Oracle platform. What we're looking for We're a customer-focused organisation so we know that how we do things is just as important as what we do. You'll not only be an more »
North Cumbria Integrated Care NHS Foundation Trust
staff and be the point of contact for managing all hardware and software issues assigned to you whilst working in accordance with the Trusts service level agreement. As a result, efficient and effective communication skills in a wide range of forms are vital. Participation in an extended out of … For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands … ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix … and working with your team members to increase the level of first-time fixes. Work with the Service Desk Analysts to review past incidents and patterns to inform where additional training, or guidance, is required improve first time fix numbers. Solutions driven, confident and friendly approach when dealing with … end users. Ensuring that you and your team maintain appropriate records of all contacts on the Service Desk, including providing feedback to end users on the progress of their incident on a regular basis through the lifecycle of the call. Maintain agreed service standards on the timeliness and more »
as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customerservice and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »
a fix where appropriate. You'll have lots of user interaction in the role, so we'd really need interpersonal skills and be extremely customerservice focused to help. We'd like you to have experience including: IT Degree - Computer Networking, IT Computing, (or similar) Experience of Windows … technologies Basic Networking understanding Hardware troubleshooting skills Experience Office 365 would be an advantage. Excellent customerservice and communication skills are essential as you will be liaising with users of all levels as well as a number of 3rd Party Suppliers. This is initially a 3 month contract more »
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customerservice and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicemore »
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customerservice and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicemore »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Counter Fraud Authority
the job The post holder will be responsible for managing a range of ICT Infrastructure and data networks provided by both internal and external service providers to support the NHSCFA ICT Strategy, including the implementation, management, and on-going support. The role holder will use specialist technical and business … the day-to-day operational activities and relationship between the ICT function and business areas, ensuring a unified approach covering the full lifecycle of service delivery from the initial service design to service decommission. About us We have offices based in Coventry, Newcastle and London and offer … the provision of current ICT Microsoft Azure Public Cloud Infrastructure, Data Storage, Network configuration, Systems, Teams Phone System and Application Platforms while delivering excellent customerservice and system availability in line with Service Level Agreements, while conforming to ISO20000 practices/ITIL processes and other relevant servicemore »
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
CCA Recruitment Group
opportunity for an experienced Leading & Development Lead Trainer to join my client on a fixed term contract for maternity cover. Are you passionate about customer excellence through training? Do you have experience looking after outsources stakeholder relationships? Do you have experienced in creation and delivery of training material and … a first-class experience and aim to be first call resolution. Key Responsibilities of the Learning & Development Lead Trainer: Design and delivery of effective customerservice onboarding and continuous training Lead the 2 Trainers to ensure exceptional inductions and ongoing customerservice training Identify training gaps more »
an open, collaborative and respectful environment. How will you CONTRIBUTE and GROW? Are you solution oriented with a passion for IT and delivering exceptional customerservice? Do you want to be a part of a small business technology team in a multinational company? The Primary Applications Business Partner … MATCH? Ability to explain complex ideas to those with limited IT and systems knowledge Verbal and written communication skills Listening ability and patience Extraordinary customerservice and relationship management experience Troubleshooting, analysing and solving problems Demonstrates responsibility and accountability to achieve objectives Shares information readily with colleagues and more »
Job Title: Service Desk Analyst Location: Portsmouth Salary: £25-£30 P/h Key Skills: Unix, Linux, Windows OS, Active Directory, Tivoli, SolarWinds, Zabbiz, Networking, Firewalls, Service Desk Are you a tech-savvy professional with a passion for solving complex IT challenges? A global leader in aerospace, defence … and security, is seeking a dynamic and dedicated Service Desk Analyst to join their innovative team. In this critical role, you will be the first line of support for our cutting-edge technologies, ensuring seamless operation and exceptional user experiences. If you thrive in a fast-paced environment and … have a knack for troubleshooting and customerservice, we want to hear from you. Join our client, where your expertise will contribute to groundbreaking advancements and secure the future. The Role: So, what will you be doing as a Service Desk Analyst ? Collaborating closely with team members more »
Amersham, Buckinghamshire, Little Chalfont, United Kingdom Hybrid / WFH Options
Jefferson Wells
and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »