small team. Self-motivation and an eagerness to take on new challenges. Experience of working in an ISO27001/IOS 9001 environment and using ITIL and Agile working practices Compensation and Benefits Competitive salary, dependent upon experience 33 days holiday (inclusive of 3 public days) 5% matched Employer pension scheme more »
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Navisite
users. • Capturing all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may include more »
concise and accurate call logging, documentation and email correspondence Able to work well as part of a team or independently Desirable skills/qualifications: ITIL Version 3/4 Foundation CompTia A+ Certification Microsoft Windows 7/10 training and certification This is an excellent opportunity to join us and more »
in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem-solve complex hardware and software issues and operate under more »
server, storage, back-up & recovery, SAAS, PAAS, IAAS and security services Experience and knowledge of cloud infrastructure services including tooling and security Understanding of ITIL practices Ability to think logically and demonstrate strong analytical and problem-solving skills Experience implementing packages and working with vendors Cloud Server, Storage & backup and more »
Glenrothes, Fife, Scotland, United Kingdom Hybrid / WFH Options
Raytheon
advantage. Candidate Requirements Essential Bachelors degree or higher in Computer Science, InformationTechnology or related field or equivalent work experience Have an understanding of ITIL best practice Working knowledge of Active Directory Working knowledge/experience of scripting languages (e.g. BASH/Python/Powershell) Demonstrable experience of SCCM operations more »
Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good communication, teamwork and interpersonal skills. Ability to problem-solve complex hardware and software issues and operate under more »
using DevOps/Visual Studio Familiarity of Microsoft Azure, Microsoft 365, PowerShell and SharePoint Online Exposure to change management protocols, awareness, and knowledge of ITIL process Ability to act as a product functional and technical SME Service desk/support portals We offer flexible working. This role is not restricted more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skills required please apply now more »
concise and accurate call logging, documentation, and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification more »
Security Controls • Ivanti Device and Application Control • Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: • Citrix based VDI Infrastructure • Administering Licence Servers • Administering Managed Print Servers • ITIL Foundation • MCP/MCSE If you have the skills required, please more »
on numerous activities simultaneously, Experience of applying defined processes and procedures, Positive, can do attitude, Ability and appetite to learn new skills, Awareness of ITIL processes and functions Benefits Our people are supported and encouraged to develop their career with Sword through their own personal learning and development plan, alongside more »
concise and accurate call logging, documentation and email correspondence • Able to work well as part of a team or independently Desirable skills/qualifications: • ITIL Version 3/4 Foundation • CompTia A+ Certification • Microsoft Windows 7/10 training and certification If you have the skill required, please apply now more »
Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Morgan Stanley
and communication programs in technology, building relationships across IT, and numerous opportunities to exemplify the Firm's 5 core values.QualificationsWhat we’re looking for:· ITIL V3 or V4 Foundation Certificate in IT Service Management.· Communicate exceptionally in complex situations, in both verbal and written form, to all levels of the more »
and PSA software Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Client Experience Certifications such as Helpdesk Habits etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT more »
knack for solving technical puzzles and a desire to learn and grow. Stellar customer service skills and a natural flair for communication. Familiarity with ITIL standards and a passion for enhancing service quality. Proficiency in Microsoft products, especially Windows 10 and Office 365. Bonus points for network troubleshooting skills and more »
be able to obtain UK GOV Security Clearance at SC level clean UK Driving License trouble shooting skills experience in a similar role with ITIL environment Support knowledge including Microsoft Windows XP/7/10 onwards communicator both face-to-face & over the phone Windows Share\File permissions connectivity more »
to be self-supporting and proactive An awareness of emerging technologies and demonstrable desire to stay current Experience and understanding of working within an ITIL environment Other Desirable skills: Automation/scripting skills: csharp, Python (desirable) Familiar with Agile & DevOps Fast learner and delivery-focused Benefits Our people are supported more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
ticket management. Scripting skills in PowerShell/Bash. Experience with Azure Active Directory and/or Windows Server 201x System administration experience Knowledge of ITIL principles You'll need to be able to travel to their offices in Glasgow or Edinburgh since they work on a hybrid-basis. However, they more »
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
G33, Baillieston, Glasgow City, City of Glasgow, United Kingdom
KAG Recruitment Consultancy
and driving improvements. Is eager to lead, motivate, and collaborate, making a real difference in a bustling manufacturing setting. Holds qualifications or knowledge in ITIL, showing a structured approach to IT service management. Must have a full UK driving license and access to personal transport, ready to be on-site more »
Helensburgh, Scotland, United Kingdom Hybrid / WFH Options
Lockheed Martin
related role. Preferred certification: Certified Information Systems Security Professional (CISSP). Experience in Government/Ministry of Defence settings is advantageous. Proficiency in implementing ITIL processes. Strong expertise in SIEM operations. Competence in Risk Management and NIST Cyber Security Controls. Client-facing experience with exceptional stakeholder management skills. Ability to more »
