1 to 25 of 71 Permanent 3rd Line Engineer Jobs in the UK

3rd Line Service Desk Engineer Location: Gloucester Pay Range/details: up to £42,000 doe Contract Type: Permanent Our client is looking for a 3rd line service desk engineer to be responsible for providing all levels of technical support … The role is responsible for achieving and maintaining excellent working relationships with customers and providing a high level of service and support. Key Responsibilities – 3rd Line Service Desk Engineer Providing support and coaching to 1st, 2nd & 3rd line engineers acting as an … escalation resolution point for customers Building and maintaining good working relationships with Project Managers in order to lead on 3rd line infrastructure projects, ensuring projects are completed in line with time frames and costings Meeting with customers to understand the organisation strategy and working with more »

3rd Line Infrastructure Engineer £50,000 - £55,000 plus benefits including training and certifications Camden, London, NW1 Key Words: On-Prem, Migration, Project, Exchange, Server, Infrastructure, AD Domains, Scripting, PowerShell, IT Support, MSP, IT Managed Services, 3rd Line, Service Desk, Helpdesk, Help … exposure to the latest technologies, and interesting range of technical projects to work on and benefits including payment and support for industry recognised qualifications. 3rd Line Infrastructure Engineer – More Info: As the 3rd Line Infrastructure, Engineer, you will be responsible … possesses strong server skills including experience of on-prem to cloud migrations and who is eager to take the lead on projects. As a 3rd Line Infrastructure Engineer, your primary responsibility will be to provide advanced technical support for a diverse range of IT systems more »

3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Education and SMB sectors. This is a hands-on tech role with … opportunity to explore new technologies in both test and live environments. Main Duties and Responsibilities: Provide 3rd line support to end-users. Escalate & work with third party suppliers and vendors to successfully resolve issues Undertake audits and provide recommendations on customers' IT environment Resolve technical issues & assist more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to more »

We have an excellent opportunity for a 3rd Line IT Support Engineer/Team Leader to join our client’s growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider. This is a hybrid position so … you should be within reasonable traveling distance to their Brighouse office. About the role As 3rd Line IT Support Engineer/Team Leader, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while … logged Ability to report at all levels in the chain of command See Technical Escalations through from beginning to end Escalating tickets that need 3rd line resource into 3rd line queue and resolving Escalating tickets to Ops team in good time where required to more »

3rd Line Azure Cloud Engineer Manchester – Hybrid £35,000 - £45,000 VIQU are searching for an 3rd Line Azure Cloud Engineer to join a vibrant team of tech and business experts committed to democratising digital transformation for businesses of all … processes. Esteemed by clientele, this innovative team thrives in diverse projects and are known for groundbreaking solutions, establishing them as industry pioneers. As the 3rd Line Azure Cloud Engineer, you will be responsible for the configuration of the Azure Cloud Infrastructure, you will expertly manage … within the ITIL framework, you will ensure clear ticket updates, managing your own ticketing queue and helping your team where possible. Requirements for the 3rd Line Azure Cloud Engineer position include: - A minimum of 2 years' experience providing 3rd line support within more »

3rd Line/Senior Engineer (40-50K DOE) - Sheffield Keywords: 2nd Line, 3rd Line, Senior IT, IT Support, Support Analyst, Field Engineer, IT Technician, IT Engineer, Azure, AWS, VMware, Windows, Office 365, WAN, LAN, Firewalls … IT Managed Solutions provider, looking to expand their team with a few new Support Engineers, varying from 1st Line up to the 3rd Line/Senior team. The IT team already consists of around 150-200 people across multiple office locations in the UK. With … the company is growing! We are happy with welcoming a 2nd line with a few years' experience, looking to transition into a 3rd line role, while the same applies for a 3rd line transitioning into the Senior role. Please note the Senior more »

3rd LineInfrastructureEngineer M365, Intune, VMware, Hyper-V, AD, Veeam We're looking for a 3rd Line Engineer to join an established and trusted technology business with endless opportunity to grow and further your career. Youll provide 3rd line support working alongside … and business applications including Cyber Security. Through technology they enable a range of SMEs and enterprise level organisations to work smarter. If youre a 3rd Liner lookingfor a company that will invest in your development … thenplease apply with your CV. 3rd Line Support Engineer | IT Support Engineer | Infrastructure Engineer | Third Line Support | 2nd Line Engineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineer more »

Role: Senior 3rd Line Engineer Location: Salford/Eccles Work Structure: Hybrid Salary: £40,000 - £45,000 Job Description: We are working with a leading Managed Service Provider based in Salford/Eccles area of Greater Manchester, who have worked with a variety of industries … field (on average once per week), and occasional work from home opportunities are also available. We are looking for a senior dedicated and driven 3rd Line Engineer who has a wealth of experience within IT Support. Benefits: 25 days holiday rising to 30, plus bank … considered. Key Words: 3rd Line IT Engineer, MSP Engineer, Senior Technical, Senior IT Engineer, Third Line In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy. more »

3rd Line Engineer Location: Hybrid (initially WFH + client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) + excellent benefits, including progression My client, an established Managed Service Provider is looking for an experienced 3rd Line Engineer … their team. You will be responsible for supporting the IT infrastructure of all their customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers … an MSP background to get involved in providing support to SMEs across different industries. Please bear in mind my client will also consider experienced 3rd Line Engineers without MSP experience who are looking to move into this environment. If you are interested, please respond with a copy more »

Our client is a well established MSP based in Cheltenham who are looking for a 3rd Line IT Engineer to join their team. This is a hybrid role working 2 days on site with the opportunity to progress into technical consultancy and architechture. As a … 3rd Line IT Engineer, you will be responsible for providing advanced technical support, managing complex incidents, and ensuring the smooth operation of our clients' IT infrastructure. You will play a key role in troubleshooting and resolving high-level technical issues, implementing new technologies, and contributing … to continuous improvement initiatives. Key Responsibilities: Provide expert 3rd line support for complex technical issues across a range of technologies. Troubleshoot and resolve escalated incidents and problems efficiently, ensuring minimal disruption to clients. Implement and manage advanced IT solutions, including server, network, and cloud-based systems. Liaise more »

3rd Line Support Engineer Location: Hartlepool Salary: £40,000/£45,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works together, appreciates … and supports each other and ENJOYS hard work? Then we need to talk As we continue to expand, were looking for a skilled 3rd Line Support Engineer to join our dynamic team with a solid experience in all aspects of technical support. The Support Engineer … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rd line support to end-users via phone, email, or in-person . To escalate & work with third party suppliers and vendors to more »

3rd Line Support Engineer - County Durham - £30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking … a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The support engineer will be responsible for investigating a wide range of issues in the Educa... APCT1_UKTJ more »

3rd Line Support Engineer needed to join our team on a permanent basis. The opportunity: This is hybrid role and will also require a willingness to travel to various other locations as needed. What you’ll be doing: This position will provide project leadership and … across a range of business solutions and technical initiatives. Troubleshooting hardware and software problems as well as monitoring and maintaining core infrastructure. As a 3rd line engineer working within a support team, you will provide mentoring to more junior staff and be responsible for resolving … and assisting in resolving issues What we want from you: Experience as a 3rd line support engineer or similar role Knowledge in Windows 10/11 and Apple Mac installation and configuration, rebuild and repair. Experience with MDM solutions such as Intune, JumpCloud, Mosyle Experience more »

3rd Line Support Engineer Opportunity for a 3rd Line Support Engineer to join a rapidly growing Managed Service Provider in Hartlepool. Salary between £30,000-£40,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via Nathan.Finlay … in Hartlepool. Benefits: Medical insurance 28 days annual leave inclusive of bank holidays. Employee discounts Company events What will you be doing? As a 3rd Line Support Engineer you will be working with within a team of support engineers to deliver first class support to … solutions for the user. Essential Skills: A high level understanding of Networking, including switches configurations, Aruba, firewalls and security. A track record of proving 3rd line support to a high standard. Excellent communication skills to transfer technical jargon into real world solutions for clients. Experienced with MS365 more »

3rd Line WAN Network Support & Project Engineer SC Cleared Solihull - On Site Working £180-£290 per day- 9 Months contract We are looking for a 3rd Line WAN Network Support & Project Engineer the role will involve Configuring SRX series routers … meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd line network engineer, looking to join a team of highly skilled engineers based in Solihull to manage and support the … mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rd line team. Desirable Skills: Juniper SRX platform - successful candidate will have an in-depth knowledge of Junos & experience in various SRX and more »

3rd Line Engineer required in Teddington - 5 days on site, up to £48k Are you an experienced 3rd Line Engineer seeking an excellent opportunity for an outstanding luxury company? Key Responsibilities * Provide a high level of technical support and assistance more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a … take ownership of user problems and will work proactively to troubleshoot, respond and resolve end-user issues. Role Responsibilities Providing support to 1st, 2nd & 3rd line engineers acting as an escalation resolution point for our customers Providing senior technical support to customers Building and maintaining good working … relationships with Project Managers in order to lead on 3rd line infrastructure projects, ensuring projects are completed in line with timeframes and costings Meeting with customers to understand the organisation strategy and working with Technical Architect and/or Solutions Architect to create IT solutions more »

3rd Line Support Engineer - Glasgow Hybrid - To 52k Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year. … look at the finer details below: About the role: This organisation works hard to empower their customers in the digital age, and as a 3rd Line Support professional, you'll care of everything from server configuration, network support to managing backups and monitoring networks and servers, as … well as managing tasks in their datacentre. Working with a range of various technologies and software's, the 3rd Line Engineers are responsible for solving a broad area of technical issues, making sure a first-class service is always provided. About you: Strong background working with Windows more »

3rd Line Support Engineer Location: Hartlepool Salary: £40,000/£45,000 + Benefits We could consider someone taking this role as a contractor for a month while they search for the right candidates. Do you want to join a team that works together, appreciates … and supports each other and ENJOYS hard work? Then we need to talk As we continue to expand, were looking for a skilled 3rd Line Support Engineer to join our dynamic team with a solid experience in all aspects of technical support. The Support Engineer … clients' needs first. Main Duties and Responsibilities: As a highly motivated and conscientious individual, your main areas of responsibility will include: . To provide 3rd line support to end-users via phone, email, or in-person . To escalate & work with third party suppliers and vendors to more »

excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that … invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and more »

3rd Line Core Apps Support Engineer is urgently required by our Global IT Services Company for an initial 6 months rolling contract, to be based in Portsmouth, Hampshire. Responsibilities & Skills: The successful applicant will be an experienced 3rd Line Core Applications Support … Engineer As a Core Applications Engineer you will assist the customer directly The role will primarily involve … incident management escalated from 2nd line team and you will be responsible for resolving these on the customer’s live systems The 3rd Line Core Application Support Engineer will be responsible for maintaining a complex secure solution Additional responsibilities will include delivering infrastructure more »

Job Title: Service Desk Escalation Engineer (3rd line) Location: Hybrid working (Client based in Chesterfield) Contract: Permanent Full Time The role of Escalation Engineer Our client, who provides IT Support services to Businesses is looking for a "hands on" Service Desk Escalation Engineer (3rd line) who will provide technical support to our clients customers within an MSP service desk environment mainly managed by remote access. This is a full time, permanent role based at our client's office in Balborough initially, then you will split your time between … at all times. Additionally, it is necessary to understand the commercial goals of the business as a whole. Key Responsibilities: As an Escalation Engineer, your job responsibilities include: Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide more »

Job Opportunity: Applications 3rd Line Engineer/Subject Matter Expert Location: Portsmouth Salary- Upto £57,000 IO Associates is looking for an Applications 3rd Line Engineer to maintain and support a complex secure solution. This role primarily involves incident management … and resolution for the clients' live systems, dealing with issues escalated from 2nd line support in remote environments. You will also be responsible for infrastructure development, testing of upgrades, patches, and new software solutions. Key Responsibilities: Manage and resolve incidents on secure military systems. Handle escalations from 2nd … line support. Deliver infrastructure development and testing. Implement upgrades, patches, and new software solutions. Take ownership of problems and deliver effective solutions. Skills and Experience: SharePoint: Server management, permissions, application integration VMware Horizon VDIs vSphere Virtualization Group Policy Management Skype Server File Share and NTFS Permissions NGINX Hyper more »

3rd Line Infrastructure Engineer - Leicester - Up To £55,000 - Hybrid - Windows - O365 - Linux - Cisco (Switches/Routers/Firewalls) The Company A tight knit MSP in Leicestershire who are looking to expand their team following a very successful final Quarter of 2023. They offer … MSP with a family-like culture. They offer almost fully remote autonomous working, with fortnightly visits to the Leicestershire office. The Role As a 3rd Line Infrastructure Engineer you'll be part of a small team, supporting a range of clients from a number of … commence immediately for this role and they are looking to get someone started as soon as possible. Therefore, please don't hesitate to apply! 3rd Line Infrastructure Engineer - Leicester - Up To £55,000 - Hybrid - Windows - O365 - Linux - Cisco (Switches/Routers/Firewalls) Oscar Associates more »