Permanent Customer Service Jobs in Yorkshire

1 to 25 of 204 Permanent Customer Service Jobs in Yorkshire

Customer Service Advisor / Technical Sales Administrator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
AWD online
Customer Service Advisor/Technical Sales Administrator who has experience within the steel processing/fabrication industry, a background within technical sales/sales administration/order processing or similar and excellent communication and organisational skills is required for a well-established company based in Barnsley, South Yorkshire. … WORKING HOURS: 8.30am to 5.00pm Monday to Thursday and 8.30am to 3.45pm Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Advisor/Technical Sales Administratorwho has experience within the steel processing/fabrication industry, a background within technical sales/sales administration …/order processing or similar and excellent communication and organisational skills. Working as the Customer Service Advisor/Technical Sales Administrator you will join an integral team in a high volume, fast paced environment, providing technical sales support and quoting services to customers. You will work closely with more »
Employment Type: Permanent
Posted:

Digital Support Analyst

Grimsby, South Humberside, North East, United Kingdom
Lincolnshire Housing Partnership
Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing … 1st Line support to users of IT equipment and systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »
Employment Type: Permanent
Salary: £30,000
Posted:

Product Support Representative

Leeds, England, United Kingdom
Solera, Inc
to support connectivity across the vehicle and property value chain. Solera's solutions bring together customers, insurers, and suppliers, empowering smarter decision-making through service, software, enriched data, proprietary algorithms, and machine learning that deliver insight and ensure customers' vehicles and property are optimally maintained and expertly repaired. The … to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, cap hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble more »
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IT Service Desk Analyst

Hessle, United Kingdom
N3i Limited
Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »
Employment Type: Permanent
Salary: £23499.00 a year
Posted:

Italian speaking Export Customer Service Coordinator

Sheffield, South Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any Customer Service queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in Customer Service or Export more »
Employment Type: Permanent
Salary: £24,000
Posted:

Smart Planning Agent

Leeds, West Yorkshire, Yorkshire, United Kingdom
British Gas
June We have an exciting opportunity for a Planning and Dispatch Agent reporting to the Planning & Dispatch Team Leader for Operational Planning within our Customer business unit. You'll be part of a highly motivated team who are committed to our internal and external customers and are skilled in … the intricacies of their discipline. We are a forward planning and real time function, and our priority is ensuring that we are meeting our customer promise and are always there when our engineers and customers need us. Key accountabilities of what you will be up and purpose of the … role! Work closely with Engineers and Customer Delivery Managers to drive efficient working with use of specialised planning and dispatch systems Proactively identify any operational and regulatory risks, escalating as appropriate. identifying appropriate resolution for complex issues and communications directly with your colleagues and customers where required Regularly review more »
Employment Type: Permanent
Salary: £26,000
Posted:

Information Technology Service Desk

Driffield, England, United Kingdom
Hays
IT SERVICE DESK/1ST LINE/ITIL/CUSTOMER SERVICE SKILLS/MS WINDOWS/ACTIVE DIRECTORY/WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses … is looking to add an IT Service Desk candidate who will be responsible for providing 1st Line IT support to their large customer base, ensuring the highest levels of customer service is maintained. What you'll need to succeed The Hiring Manager would ideally like to … has worked to ITIL principals and standards previously and would like to receive applications from candidates who have the following key skills and experience: • Customer Service focussed with excellent communication skills • Excellent problem solving ability • Good working knowledge of MS Windows (client devices) • Understanding of Windows Server, MS more »
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Application Support (Power Apps)

Sheffield, England, United Kingdom
Auxilion
Strong understanding of data modelling and integration concepts within the Power Platform. Familiarity with Microsoft 365 and Dynamics 365 integration points. Demonstratable people and service management experience. Excellent customer service and communication skills. Development experience in other platforms or languages such as C Sharp, .Net If you … Apps, Power Automate, and Power BI. Assist the technical team in overseeing Dataverse data management for our clients. Serve as the escalation point for service, technical inquiries, issues, and escalations related to Power Platform applications. Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead technical power platform engineers across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Define and more »
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Service Desk Analyst

Goole, East Riding, North East, United Kingdom
Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
We are currently recruiting a Service Desk Analyst to join our team. You'll be responsible for actively monitoring, reviewing, escalating, and diligently pursuing outstanding Service Desk tickets. Your goal is to ensure swift responses and resolutions within agreed-upon service levels, all whilst delivering excellent customer … . This role will involve occasional travel to other Tunstall sites (across the UK) What will you be doing in this role? As a Service Desk Analyst at Tunstall, you will provide IT technical support to the Tunstall global business, performing Level 1 IT end-user support duties for … services defined in Tunstall IT Service Catalogue. What we offer: Ability to help shape and influence the success of Tunstall Group Competitive salary Hybrid working 25 days holiday + bank holidays Contributory pension Perks and benefits that include things like: free eye tests, retail discounts, subsidised canteen, free parking more »
Employment Type: Permanent, Work From Home
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Telesales Account Manager

Bradford, West Yorkshire, Yorkshire, United Kingdom
CCS Media Ltd
strong relationships with existing clients. Identify client needs and provide appropriate IT solutions and services. Regularly review client accounts to ensure high levels of customer satisfaction and retention. Sales Activities Proactively contact potential and existing clients via phone, email, and other communication channels. Conduct thorough research to identify new … business opportunities. Present and demonstrate CCS Medias product and service offerings to clients. Negotiate contracts and close sales to achieve individual and team targets. Customer Service Provide exceptional customer service and support to clients. Handle client inquiries, issues, and complaints in a timely and professional … sales reports and forecasts for management. Analyze sales data to identify trends and opportunities for improvement. Collaboration Work closely with other departments, including marketing, customer service, and technical support, to ensure a seamless client experience. Participate in team meetings, training sessions, and sales events as required. Key Skills more »
Employment Type: Permanent
Posted:

2nd Line Mobile Technician

Elland, West Yorkshire, Yorkshire, United Kingdom
Sureserve Group
safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and learn. … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under the … and manage incoming calls through to resolution via an ITSM system. Candidates must possess excellent communication skills and understand the importance of providing outstanding customer service. Candidates are required to have high levels of concentration and work efficiently and professionally under pressure. The role requires strong organisational skills and more »
Employment Type: Permanent
Posted:

Control Centre Coordinator

Barnsley, South Yorkshire, Yorkshire, United Kingdom
Ancala Water Services (Defence) Limited
Maybe youve been working in a call centre environment and fancy a change of pace. Or maybe youre an experienced administrator who thrives on customer service excellence. Either way, wed love to hear from you! In this role, youll play a key role inensuring that planned and reactive … that covers a third of the UK, weve got a big job on our hands! Thats why were looking for process-driven, resilient and customer-focused individuals to join our team. You will be accountable for the planning and scheduling of works for our field teams, contractors, and key … stakeholders undertaking all related activities required to ensure works are completed in line with customer and business expectations. Youll be coordinating a variety of repair and maintenance jobs and liaising with both customers and operational staff to see each job through to completion. Youll also be responsible for making more »
Employment Type: Permanent
Salary: £24,000
Posted:

Internal Sales Advisor

Thirsk, North Yorkshire, Yorkshire, United Kingdom
Highfield Search Ltd
training in sales of steel products to business customers. As such, the role would suit someone either with relevant industryexperience or general sales or customer service experience. You will be the first point of contact for customer sales enquiries and tasked with providing a high level of … customer service and technical advice, to ensure that customer needs are met. Requirements of the role: Eager to secure a telephone customer service role and have a friendly disposition along with strong communication skills A competitive nature with aspiration and tenacity to sell Strong Maths … check on the progress of existing orders and keeping customers informed Recording sales and order information and providing feedback to colleagues Gathering market and customer information Reviewing own sales performance against targets as you gain experience Attending company training as required If you are interested in the role of more »
Employment Type: Permanent
Salary: £35,000
Posted:

Service Support Coordinator

Rotherham, England, United Kingdom
Hybrid / WFH Options
Martek Marine Ltd
Service Support Coordinator Full-Time, Permanent Rotherham, Hybrid About the Company Martek Marine focuses on disrupting, innovating and revolutionising ship safety, performance and crew welfare. It has supplied over 30,000 shipsets worldwide since 1999. We are internationally renowned for our exceptional customer experience and we continue to … fast-paced environment? Do you want to be part of a great team and culture? We have a brand new exciting opportunity for a Service Support Coordinator to join the Martek Marine team on a full-time, permanent basis. You will be responsible for the coordination & execution of all … field and remote service works globally, working collaboratively across the Aftersales department to deliver high levels of customer service and supporting with all aspects of sales administration. You will have a very important role to coordinate engineers' worldwide travel to board vessels so they can complete annual more »
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German Speaking Customer Service Advisor

Dewsbury, West Yorkshire, Yorkshire, United Kingdom
French Selection UK
FRENCH SELECTION (FS) German Speaking Customer Service Advisor Location: Dewsbury Salary: up to £26,000 per annum Ref: 4199CG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4199CG The company: A prestigious multi-award-winning manufacturing company … prides themselves in using sustainable technology in producing their products. Main duties: To be the main point of contact for customers and deliver excellent customer service. The role: - To be the first point of contact and go-to person for both customers and internal departments - To assist customers via … phone and email - To keep track of orders regularly ensuring customer requirements are met - To maintain an accurate and up-to-date external communication by constantly liaising with internal departments - To assist various teams whenever relevant ensuring an overall customer satisfaction - To build product knowledge and maximise efficiency more »
Employment Type: Permanent
Salary: £26,000
Posted:

Technical Sales Manager

Bradford, West Yorkshire, Yorkshire, United Kingdom
Verto People
Sales Manager shall be responsible for technical advice, generating quotations, commercial proposal order processing, expediting, documentation, Prepare energy audits,proposals and other aspects of customer service within the fluid power sector such as valves, compressors, vacuum systems, Pumps, MRO, pneumatics, hydraulics or similar mechanical engineering products. The Capital … Sales Engineer/Technical Sales Support Engineer/Internal Sales Manager will ideally have a technical aptitude and/or customer service/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package £35,000-£38,000 High Bonus … Scheme Company benefits Death in Service + Healthcare Career Progression 25 days holiday + bank holidays Pension Early Finish Friday Capital Sales Engineer/Technical Sales Engineer/Internal Sales ManagerRole Give technical advice and guidance on correct valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, pneumatics, hydraulics more »
Employment Type: Permanent
Salary: £35,000
Posted:

Receptionist / Health Care Navigator

Hull, United Kingdom
Wolseley Medical Centre
job Duties will include performing reception duties, booking appointments, dealing with patients both face to face and on the telephone therefore must have excellent customer service skills and a good telephone manner. You will need the ability to record accurate and sensitive information. About us Wolseley Medical Centre … centre of the city of Hull. We are a cohesive and supportive group of people, who enjoy working together. We are proud of the service we collectively deliver to our patient population. We offer a competitive salary, free on site car parking, good access to local transport, paid lunch … as a team member and autonomously Good interpersonal skills Ability to follow clinical policy and procedure Desirable Active signposting or Care Navigator training qualification Customer Service qualification (NVQ) or equivalent Knowledge of Systmone clinical system Medical Terminology Experience Essential Experience of working with the public Experience of customer more »
Employment Type: Permanent
Salary: Negotiable
Posted:

Drinks Technicians - Doncaster/Lincoln

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Budweiser Brewing Group UK&I
Support On Trade Sales & Marketing initiatives, including Brand launches and New Product Development, by creating technical specifications and quality standards for equipment. Foster a Customer Service culture that provides prompt and effective technical support to internal and external customers. You will work with the On Trade Sales, Tec … Key figures: On Trade draught volume: ca 2.5m hl draught beer. Working with circa 20 key customers with 6,000 installs and 30,000 Service calls annually (per region). Install, maintain, and repair drinks dispense equipment and provide exceptional customer service meeting SLAs and completing related … looking for: 12-18+ months as a Drinks Dispense Technician Ability to work unsupervised and meet deadlines Availability for on-call work Excellent customer service skills with attention to quality and process Proficient in Microsoft Office Suite and IT equipment (e.g., laptops, handheld devices) Valid driver's more »
Employment Type: Permanent
Posted:

Internal Sales Executive

Sheffield, England, United Kingdom
Rise Technical Recruitment
a nationwide client base that you will partake in managing and liaising with. The role would best suit an individual with a sales or customer service background who is comfortable on the phone. The Role Outbound cold and warm calls Liaise with customers Monday to Friday 9am-5pm … flexible hours - can work 8am-4pm etc) The Person Excellent communication skills Target driven, highly motivated Phone sales experience desirable, customer service experience also desirable Some technical/electrical background or experience desirable. Sales, Technical, Electric, Surge, Lightning, Overnight, Protection, Training, Phone, Wholesales, Telesales, Bonuses, Sheffield, Doncaster, Barnsley … Commission, Salesperson, Electrical, Customer service, UK BBBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Matt Hawke at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment more »
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Senior Service Delivery Manager

Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
The Service Delivery team is the backbone of our IT operations, ensuring seamless day-to-day support across the entire group. They are the frontline heroes, tackling any IT requests or incidents that arise. As our new IT Service Manager, you will be the key liaison between IT … services and all business areas. Your deep expertise in our processes will be invaluable. Reporting to the Head of Service Operations, you will forge strong partnerships with IT business partners, business stakeholders, and supplier communities. About DFS It takes a whole lot of passion to be at the centre … everyone feels at home. What you'll be doing Accountable for the efficient running and delivery of IT services to the whole group Highly customer focused and can interpret IT issues into business/customer impacts Acts as an escalation point for both the user community and IT more »
Employment Type: Permanent
Posted:

Field Service Engineer, Medical Systems

Leeds, West Yorkshire, Yorkshire, United Kingdom
TRS Consulting
Field Service Engineer, Medical Systems **An excellent opportunity for a skilled biomedical or medical engineer to join a market leading manufacturer offering exceptional opportunities for career development** Basic Salary £38,000 to £44,000 On Target Earnings £52,000 Bonus 10% Overtime (Circa £4,000) Company Car Pension Scheme … Excellent Opportunities for Career Advancement Year End Salary Review The Role - Field Service Engineer, Medical Systems Following planned expansion, they now seek to recruit a technically focused Biomedical Field Service Engineer, responsible for the planned preventative maintenance, service and repair of their range of technologically innovative patient … ventilators, patient monitors, critical care systems and anaesthesia delivery systems, ensuring that the highest levels of customer service are maintained at all times. Your Background - Field Service Engineer, Medical Systems To be considered for this exciting opportunity, you must be able to demonstrate: A competent background in more »
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Support Specialist

Leeds, England, United Kingdom
Solera, Inc
to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble shoot and resolve issues for customers relating to Solera software providing advice … and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and externally Accurately record all customer contact and outcomes within … relating to compliance procedures, especially data security Job Specific Qualifications: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be more »
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Claims Handler

Leeds, England, United Kingdom
Solera, Inc
What You’ll Do Conduct a thorough evaluation and assessment of customer claims under the terms and conditions of their warranty/guarantee, supporting them through the process taking each claim to resolution. Work with the wider business giving insight to newly development trends of cases as well as … poor/late methods of updating records from our data providers. Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets. Communicate clearly and effectively both internally and externally. Accurately record all customer contact and outcomes … within designated software. Monitor the status of claims and claim types to highlight risk management and loss control issues. Negotiate settlement fees with the customer according to agreed parameters. Proactively manage both the GDPR and MIAFTR inboxes acting as support for both Investigate and correct vehicle asset information supporting more »
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Product Support Representative

Leeds, England, United Kingdom
Solera, Inc
resolve issues for customers relating to Solera software providing advice and expert knowledge over phone, email, chat and web channels Deliver professional and efficient customer service while performing to agreed Service Level Agreement (SLA) and Key Performance Indicator (KPI) targets Communicate clearly and effectively both internally and … externally Accurately record all customer contact and outcomes within designated software Escalate calls or cases in a timely and appropriate manner in line with SLA’s in place, documenting enhancements to drive continuous improvements At all times adhere to the working processes and procedures for the department and of … to compliance procedures, especially data security What You'll Bring: At least 1-2 years’ experience and a track record of delivering high quality customer service in a customer focused environment, preferably a contact centre Experience of working in a technical or software support capacity would be more »
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Internal Sales Engineer

Ilkley, West Yorkshire, Yorkshire, United Kingdom
Invigorate Recruitment
the automation or engineering industry. Office-based, the sales engineer must have the ability to advise, follow up and complete sales interactions with the customer base and identify opportunities for them along the way. As an Internal Sales Engineer your main responsibilities will be to: Deliver excellent customer service Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources Identify and action appropriate steps to rectify … any shortfalls Manage customer queries in relation to invoices, orders or stock Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings. Collaborating more »
Employment Type: Permanent
Salary: £35,000
Posted:
Customer Service
Yorkshire
10th Percentile
£23,100
25th Percentile
£25,500
Median
£30,500
75th Percentile
£46,000
90th Percentile
£61,250