Customer Service Jobs in the East of England

51 to 75 of 352 Customer Service Jobs in the East of England

Hire & Logistics Administrator

Stevenage, England, United Kingdom
VMS Global
hours 08:00 – 12:00 with time off in lieu Benefits: 22 days per annum rising to 23/25 days on length of service plus usual bank holidays, Employee referral scheme offering £300 - £500 depending upon role, Discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and … As a result of our continued growth, we are looking for additional team members to join our team to help us continue providing outstanding service to our customers. Role Summary: - The role of the Hire & Logistics Administrator will require an extremely methodical and personable individual. In addition, you will … this role is to provide administrative support in the branch. This role is varied with the main emphasis being on administering fleet and controlling customer’s short-term rental requirements. The key day-to-day responsibilities of this role are varied and include: · Booking and off hiring vehicles to more »
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Internal Sales Administrator

Hoddesdon, Hertfordshire, South East, United Kingdom
SC4 Recruitment Limited
Hoddesdon is Office-based with free onsite parking. Do you have B2B customer service experience processing orders? Are you comfortable using Excel? Do you want a role that offers clear progression in a fast-growing, dynamic business? Due to the nature of this role, you will ideally come … from a sales administrative, B2B customer service or account manager role. If this is you, you could be who we are looking for to join a friendly and vibrant team where you'll play a pivotal role in driving our success! Internal Sales Administrator Responsibilities: Be the first … point of contact for customers by email, website and telephone. Managed a customer order inbox, ensuring customer orders were processed and customers were kept up to date with their stock and order queries. Maintain accurate sales records, reports, and databases to track progress and identify opportunities using CRM more »
Employment Type: Permanent
Salary: £28,000
Posted:

Client Services & Marketing Assistant Apprentice

Suite 8, Crystal House, New Bedford Road, Luton, England
PARAGON TRAINING (UK) LTD
This is a fantastic opportunity to join a well-established organisation as a Customer Services Specialist Apprentice. You will have the opportunity to develop your knowledge and skills in end-to-end sales and customer interaction as part of a leading UK provider of Health and Safety training … programmes. Role Leading the end-to-end sales interaction with an allocated customer portfolio Managing sales internally within the organisation Retaining and growing a number of existing customer accounts Generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close … up-to-date product knowledge in order to keep customers informed of our products and services Training Studying over 15 months to achieve a Customer Service Specialist level 3 qualification Training delivered by specialised Tutors and Guest Speakers Sessions delivered face to face and remotely over Microsoft Teams more »
Employment Type: Advanced Apprenticeship
Salary: Competitive salary
Posted:

Housing Service Charge Officer

Bedford, England, United Kingdom
Hybrid / WFH Options
4Recruitment Services
4Recruitment Services are seeking a Housing Service Charge Officer to assist our housing association client based in Bedfordshire. (Client allows Hybrid Working) You will be required to assist with customer enquiries and complaints, supporting the Service Charge Area Manager. This role is crucial in ensuring the integrity … of rents and service charges, providing accurate and transparent rent reviews, service charge estimates, and summaries of expenditure. You will also offer guidance and advice to colleagues on rents, service charges, and general management. DUTIES AND RESPONSIBILITIES INCLUDE: Deliver all aspects of service charges for a … designated patch with the support of the Service Charge Area Manager. Ensure the accuracy and transparency of rent reviews, service charge estimates, and summaries of expenditure. Provide guidance and advice to colleagues on rents, service charges, and general management. Play a key role in the Homeowner Service more »
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Service Engineer Apprentice

5 Brand Street, Hitchin, England
LAKES BATHROOMS LTD
surrounding areas, fitting showroom displays and servicing our products in end users homes. Role Installation and inspection of displays in retailer showrooms, building on customer relationships Assess and repair damaged or faulty shower enclosures/screens in both customer homes and bathroom showrooms Carry out saleable services to … Telephone responses to aid and advise customers over the telephone - troubleshooting To be able to handle difficult conversations whilst remaining professional Liaise with the customer service team – updates to visits Maintaining recognised van stock To represent the company in a professional and competent manner Promote Lakes with every … service visit Training Full in house training provided towards the successful completion of the Level 2 Furniture Manufacturer standard qualification under the Fitted Furniture Installer pathway. Includes maths and English Functional Skills at Level 2 if applicable. Delivery method of training to be confirmed. Fully trained member of the more »
Employment Type: Intermediate Apprenticeship
Salary: £12,313.60
Posted:

2nd Line Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Be Technology
and assist with IT Projects & Migrations for clients Excellent communication skills and team player Be decisive and have the passion to problem-solve Strong Customer service skills Skills required/Desirable: 2+ years of It Experience within a similar role Windows management & troubleshooting experience Networking troubleshooting - DNS, DHCP … . Keywords: IT Support, IT Support Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst, IT Support, Windows Desktop Support, Microsoft Office, Microsoft Exchange, Windows Server, DHCP, DNS, Routing, Customer Service, Microsoft Office 365, Networking, Routers, Firewalls, Troubleshooting. more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Information Technology Help Desk Support

Bury St Edmunds, England, United Kingdom
Vallum Associates
support to the IT Hardware and Software Asset Manager in all areas of IT asset administration We ask that you have administration, organisational and customer service skills to help ensure Client IT Hardware & Software Assets are allocated observing our agreements and policies. You will be based in Bury … St. Edmunds and you will perform relevant tasks. This can include: Manage the requests for access to software applications from Approval stage to gaining customer satisfaction to allow request closure. Raise PO requests for software and hardware. Assist with gathering data and carrying out actions to ensure compliance. Produce … data Ensure the software catalogue is up to date. Required Experience: 4+ years' experience working in an administrative role Microsoft Office 365 skills Excellent customer service Excellent collaboration skills with both internal and external partners Qualifications: Familiar with ITIL and ITSM processes. Familiarity with Service Now & Intune. more »
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Customer Service Advisor - Finnish Speaking

Watford, Hertfordshire, United Kingdom
Hybrid / WFH Options
Confidential
Finnish Speaking Customer Service Adviser Must be fluent/business fluent verbally and in writing in English and Finnish language Salary £27,000 pa + annual bonus and great corporate benefits Hybrid - 2 days per week in office in Watford greater London (3 days WFH) Working for a … large global brand offering real long term career prospects. Your role would be to service customers from Norway taking Inbou... more »
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Junior Demand Planner

Harlow, England, United Kingdom
The People Co
and Digital teams, this role will optimise inventory investment, advise on production requirements, and pro-actively communicate business intelligence in order to achieve relevant customer service goals. Responsibilities • Regularly review and manage the inventory level and product availability of a category’s promotional or exclusive products within group … Planner, regular analysis of demand forecast accuracy and sales strength for promotional lines to swiftly identify any issues • Key KPIs include: fill rate/service level, forecast accuracy and stock coverage • Driving adhoc analysis on stocks and monitoring the overall performance with consideration for regular and adhoc stock • Responsible … advising on the adjustment of the replenishment plan by defining priorities and necessary action, both in case of shortage and over stocks • Identify future customer service risk and work with cross-functional teams to quantify and reduce impact to the customer. Play a key role with the Customer more »
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Graduate Delivery Manager

Hertford, England, United Kingdom
Hybrid / WFH Options
Zoocha
a day to day basis Working closely with our Resource Manager and the wider Delivery team to appropriately and efficiently resource projects Providing excellent customer service and establishing constructive relationships with our clients Contributing to the continuous improvement of our agile delivery processes About Zoocha Founded in … experience Strong organisational skills with the ability to manage multiple tasks simultaneously. Strong analytical and problem-solving skills. A keen understanding of what great customer service looks like Excellent communication and interpersonal abilities with confidence to communicate at senior manager and director level within large organisations. Ability to more »
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Projects Engineer - MSP

Borehamwood, Hertfordshire, South East, United Kingdom
Hybrid / WFH Options
Enable Technology
is to partner with our clients and tailor their IT strategy. Driven by our vision to become one of the UK's premier Managed Service Providers (MSPs), we're dedicated to expanding our product offerings and client base. However, our ultimate priority remains delivering top-tier technological solutions that … dedicated to providing our team members with ample opportunities to develop skills in new areas and advance their careers. Whether you're an experienced Service Desk Engineer or just starting out, we're committed to helping you reach your full potential. At Enable, our small team environment enables us … technical users You enjoy working as both a part of a team and leveraging the expertise of others to solve problems You have exceptional customer service skills with a proven ability to quickly build rapport. SYSTEMS YOU ARE FAMILIAR WITH Proficiency in Microsoft Office 365 services and email more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Information Communications Technician Apprentice

CHURCH BARNS, WARE ROAD, WIDFORD, WARE, England
NFS RESTAURANT TECHNOLOGY LIMITED
Do you love all things tech in the retail or hospitality industry? Would you like to join our team of talented Hardware Service Engineers? We are a global software company providing innovative booking system technology for the hospitality, workplace and venues industries. Role As an EPOS Support Engineer (ICT … set to better serve our clients What we are looking for: Able to drive and have a full UK driving licence Have a great customer service attitude Experience of supporting a diverse range of customers Great communication skills, particularly experience of customer interaction Previous retail or hospitality … Closing Date Monday, 17th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE or equivalent, grade C/4+ (Essential more »
Employment Type: Advanced Apprenticeship
Salary: £17,000.00
Posted:

Field Service Engineer, Medical Ultrasound Systems

Watford, Hertfordshire, South East, United Kingdom
TRS Consulting
Field Service Engineer, Medical Ultrasound Systems Basic Salary Up To £53,000 Car Allowance Overtime Excellent Benefits **Excellent opportunities for experienced Ultrasound Medical Imaging Field Service Engineers to join a market leader in sophisticated medical imaging systems, offering first class opportunities for career development** The Role - Field Service Engineer, Medical Ultrasound Systems Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer responsible for the service, repair and maintenance of their range of highly advanced ultrasound systems. Your Background - Field Service Engineer, Medical Ultrasound Systems To be considered … for this exciting role, you must be able to demonstrate: A background working in a field service or technical support role, gained within a medical imaging environment Extensive experience of repairing x-ray or ultrasound medical imaging systems Qualified to a minimum of ONC or HNC level or above more »
Employment Type: Permanent
Salary: £50,000
Posted:

Commercial Motor claims handler

Norwich, Norfolk, East Anglia, United Kingdom
Aviva
trucks, trailers, HGVs, agricultural vehicles, taxi fleets, and many more! Do you have experience managing relationships with large clients, a passion for giving great customer service, and a desire for a role where no two days are the same? If so, wed love to hear from you. These … of making a motor claim. You may be taking the first report of their claim and creating bookings with our suppliers to get the customer back on the road but will also continue supporting them for the duration of the claim. You could be arranging provision of replacement vehicles … fast-paced environment, multi-tasking, and prioritising responsibilities Team player mentality, with a willingness to learn and help others out Passionate about delivering brilliant customer service i.e., someone who takes pride in producing a high standard of work and putting the customer first Embrace and supports change more »
Employment Type: Permanent, Part Time
Posted:

Security Service Engineer

Colchester, England, United Kingdom
Chubb Fire & Security Ltd
Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence What you will do You will be involved in attending and undertaking service work of security systems at a range of customers from commercial, domestic, and integrated systems A key point of contact for a number of … be responsible for ensuring their security engineering needs are met Ongoing training will be provided for you How you will do it Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers. To Service … within Fire & Security industry- ideally having Intruder Alarms, Access Systems and CCTV experience Driving license Ability to lift and climb ladders Always deliver excellent Customer Service more »
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IT Support Engineer - food manufacturing

Braintree, England, United Kingdom
b3 jobs Ltd
food manufacturer who can provide a rewarding working environment. This business has experienced tremendous success and is proud of its reputation for providing exceptional customer service and superior quality products. About the IT Support Engineer job The purpose of your role will be to provide 1st line technical … role with the desire to move ahead. * Willingness to be flexible and adaptable in all situations. * Amazing communication skills, both internally and in a customer service situation. * Thirst for knowledge and learning. More details The IT Support Engineer job is based in Braintree and is paying … travel to other sites is required. The working hours are 8.30am - 5.00pm, Monday to Friday. Alternate job titles IT Support Technician | IT Support | IT Service Desk | IT Engineer | IT Technician more »
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Digital Marketer Apprentice

2 LISCOMBE WEST, LISCOMBE PARK, SOULBURY, LEIGHTON BUZZARD, England
PAASE DIGITAL LIMITED
support to Account Managers on a wide variety of client accounts. Build detailed, accurate and insightful weekly and monthly reports and also provide excellent customer service and communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers … useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain client timesheets … Closing Date Saturday, 22nd June 2024 Start Date Thursday, 27th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Creative Initiative GA4 and Data Studio experience Qualifications Math and English more »
Employment Type: Advanced Apprenticeship
Salary: £16,500.00
Posted:

Service Desk Engineer

St. Ives, Cambridgeshire, East Anglia, United Kingdom
Major Recruitment (IT & Digital)
managed services business on an exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a … continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 1 st line service desk engineer to work on key customer account queries covering the Cambridgeshire and the surrounding area. Ideal Candidate The successful candidate will come … from a similar fast paced environment ideally managed services with at least 6 months commercial experience in a similar technical support or service desk role. As a 1 st line engineer, you will be a highly motivated with a good understanding of O365 and Active Directory, ideally with some more »
Employment Type: Permanent
Salary: £28,000
Posted:

Vehicle Technical Advisor

Colchester, Essex, South East, United Kingdom
Hybrid / WFH Options
MSX International Limited
you will have the opportunity to provide first class technical and diagnostic support to various users, including Ford approved repairers, independent operators and Ford Customer Agents. The Role As our new Vehicle Technical Advisor, you will provide guidance and technical instructions to Ford AR & Independent operator to enable them … concern details if and when required about any particular case Write and circulate data to other Helpdesk/Helpdesk Engineers/Project Management/Customer Liaise with Dealer/Team Leader/Project Management on Vehicle Case Histories, trends and analysis. Liaise with Ford personnel, especially from the Liive … Have Technical further education at suitable grades. For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable Customer service experience would be an advantage however not essential Be confident in technical concern resolution, following logical thought processes Have an adaptable and more »
Employment Type: Permanent, Work From Home
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Norwich, Norfolk, East Anglia, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Stowmarket, Suffolk, East Anglia, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Cambridge, Cambridgeshire, East Anglia, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Ely, England, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Posted:

Dual Fuel Smart Meter Engineer (Debt Solutions)

Westcliff-On-Sea, Essex, South East, United Kingdom
ATA Recruitment
PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »
Employment Type: Permanent
Salary: £40,000
Posted:

Electrical Field Service Engineer

Colchester, Essex, South East, United Kingdom
TRS Consulting
Electrical Field Service Engineer On Target Earnings £45,000+ Basic Salary £35,000 Company Car/Van Opportunity to Earn Overtime/Commission Pension Life Assurance Tablet, Smartphone Fuel Card, Work Wear 25 Days Holiday plus 8 Bank Holidays The Role - Electrical Field Service Engineer Following expansion this … market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for: The planned preventative maintenance, service and breakdown repair of cutting edge electrical systems Once fully trained you will also provide after sales technical and commercial support You will be … expected to offer the highest level of customer service, completing risk assessments, activity reports and other documentation as required Electrical Field Service Engineer Suitable candidates for this exciting role will need to demonstrate: A background working as a service engineer or a maintenance engineer on electrical more »
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
the East of England
10th Percentile
£22,750
25th Percentile
£25,000
Median
£29,000
75th Percentile
£41,425
90th Percentile
£55,000