1 to 25 of 340 Customer Service Jobs in the North West

parking Health care plans Manchester Staff are working with a dynamic and innovative technology company, focused on revolutionizing the way their clients manage their customer service operations. Their cutting-edge platform is designed to minimize inefficiencies, enhance customer experiences, and provide comprehensive insights into team performance, regardless … identifying potential clients, building relationships, and effectively communicating the value proposition of our platform. Your efforts will contribute directly to the growth of our customer base and the expansion of our market presence. Responsibilities • Research and identify potential clients and utilise various sources and strategies to generate leads and … benefits. • Deliver compelling presentations and demonstrations of our platform's capabilities to key decision-makers. • Showcase how the platform can reduce wasted time, enhance customer experiences, and provide real-time performance insights. • Cultivate strong relationships with potential clients by serving as a trusted advisor. • Maintain consistent communication to nurture more »

We require an experienced and qualified Senior Service Engineer to join our team. Working alongside the Workshop Service Manager, you will be responsible for the engineering team and contributing to the smooth running of this busy workshop in order to maintain our fleet and meet customer expectations. … Responsibilities include: - Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop. Ensure 100% coverage for the servicing and maintenance of our modern hire fleet. Carry out pre-delivery inspections (PDI) of each machine is carried out at depot or on site as … required. Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies. Maintain the appearance of the fleet to corporate standard Offer guidance and support in response to customer breakdown calls. Locate spares required, ensuring more »

happy and engaged workforce is vital to our sustainability. Our aim is to recruit and retain talented people who can help us deliver outstanding customer service and achiev... more »

offering and you will also make outbound calls to potential customers offering a variety of training courses and services. We want to build our customer base further making us the ?go to' for all health and safety training! This role would be perfect for someone who has some telesales …/account management/sales background and is looking for their next opportunity within a sales and service environment. In reward we can offer a competitive salary, 25 days holiday, Contributory pension capped at 5%, Westfield healthcare, Life assurance at x2 contractual salary Responsibilities include: - Own responsibility for all … actively promote external training Be contributing and productive member of the Sales Team, working in conjunction with other team members to provide a seamless service to the business To successfully create and convert enquiries into orders and achieve ?above minimum' prices to hit and surpass revenue targets Endeavour to more »

VCG Technology Services Limited are looking for a 1st Line Support Technician with excellent customer service skills to join the team. The 1st Line Support Technician is responsible for managing incoming queries and help requests from end users through email, customer portals, or phone calls. This role … are seeking individuals who are early in their technical careers and have a genuine passion for providing exceptional support to customers in a technical customer service setting. Key Responsibilities The 1st Line Support Technician role includes: Providing a helpful and polite first level support service through taking … calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation to relevant parties Providi... more »

team and carry out day to day duties such as: Responsibilities: Vehicle Maintenance MOT Testing Diagnostic Testing Repairs and Replacements Quality Control Vehicle Inspections Customer Service Documentation Safety Compliance Training and DevelopmentRequirements: Proven experience as a Vehicle Technician within the Automotive Industry. Relevant qualifications, NVQ Level 3 in … problem-solving skills. Familiarity with the latest automotive technology and tools. Excellent attention to detail and a commitment to quality work. Effective communication and customer service skills. Full UK driver's license.This is a great opportunity to join a company who offers great career progression and on-going more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. * Enthusiastic * Excellent communication skills and articulation * Understanding and recognition of Customer Service and Quality * Flexibility and adaptability * The ability to work in a fast paced and changing environment * Numeracy skills * Reports and accountable to more »

and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer S... more »

Goldman & Fine Group has an amazing opportunity for a Vehicle Technician/Service technician/Mechanic in Darwen area, excellent salary, excellent working conditions, brilliant company. Our client is a well-established and highly successful Service and MOT Garage, looking for an effective and efficient Vehicle Technician/… Service technician/Mechanics to join their Team, this is a Full Time/Permanent vacancy. Competitive basic salaries with a brilliant company. Your duties as a VehicleTechnician/Service technician/Mechanics will include: * Perform maintenance, repairs and diagnostics on the full range of Vehicles while maintaining … to company standards, especially to ensure safety of all team members To be considered for this varied and rewarding role as a VehicleTechnician/service technician/Mechanics you must be able to demonstrate not only advanced technical knowledge and relevant qualifications (either NVQ, IMI or C&G) but more »

maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists more »

National Highways have an excellent opportunity for a Service Delivery Manager join our team in the North West region. The Service Delivery Manager will oversee and control the delivery of maintenance and repair works across the Region, ensuring all activities, whether routine or reactive, meet the required technical … quality and safety standards with a strong focus on customer service. You willbe required to drive as part of yourrole and you will need to have a full clean driving licence to be considered for this position and during employment. What youll be leading on Proactively manage supplier performance … to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with the instigation of remedial activities. Proactively track and monitor the performance of the assigned Route(s) or contract, identifying performance trends, risks more »

be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards … quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Defence and maintaining a positive … hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef more »

processing reports onto SAP Communicating and documenting discrepancy + forgery reports Posting of debtors invoices and credit notes and allocation of cash receipts to customer accounts Monthly reconciliation of cash and card GLs Involves writing off within a certain threshold and investigating outside of that threshold Posting ad hoc … This list is not exhaustive and may be added to or amended from time to time. Candidate Requirements Fluent in German Excellent client and customer service skills Working knowledge of MS Office products Must have strong academic record and experience in Finance You will need to be a … retail. At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel. Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of more »

+ Parking cards and Fuel cards + Pension + on call payment Start date – ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester . Senior Field Service Engineer will be required to fault … find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time … served “Field Service Engineer”, a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve more »

At SIM Switchgear, we’re a team of specialists, electrical and mechanical engineers and consultants. As a Field Service Engineer of SIM Switchgear, your primary role will be to ensure the safe execution of all Service related Projects. Your tasks will be predominately related to Servicing, Upgrades and … Products and Services. You will be responsible for, but not limited to: Fielding enquires from existing customers relating to technical support, advice, and future service offerings. Generating quotations for Service related work. Undertaking pre-mobilisation duties, including but not limited to, Project Specific Risk Assessments, Method Statements, etc. … Participating and promoting a proactive and collaborative approach to Health & Safety at SIM & Customer premises. Safely performing all necessary Service related tasks at SIM & Customer premises, including but not limited to, switchgear service & maintenance, switchgear upgrades & life extension projects, protection relay testing & upgrades, switchgear breakdown investigation more »

and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »

be able to communicate solutions effectively in a non-technical manor to help the user understand the problem and its solution. They must be customer service oriented, patient, and be comfortable with communicating directly with C-level executives. The goal is to create value for users that will … asking pertinent questions • Troubleshooting to find the root cause and the best solution based on the issue and details provided by employees • Walk the customer through the problem-solving process • Maintain user, computer, and group object in an Active Directory environment • Maintain and create resources in Azure and Office … Manage a ticket queue within the parameters of pre-defined SLAs • Provide consistent day-to-day service • Escalate unresolved issues to the proper team of support personnel • Provide accurate information on IT systems, products, and services • Keep a detailed record of events and problems, and their resolution, in incident more »

knowledge of software programming in multiple modern languages. Boyum or Codeless platforms Demonstrated willingness and ability to quickly learn SAP and related technologies. Excellent customer service skills. Ability to collaborate and work well in a team. Desirable: Ideally experience as a SAP B1 developer or Microsoft Application Support. more »

Yourgene LightBench® and Yourgene QS250, ideal for cell free DNA applications in NIPT and oncology including liquid biopsy. Yourgene also has a global laboratory service network equipped to be a full life-cycle partner for clinical, research and pharmaceutical organisations to support partners at the preclinical, clinical, and post … key in identifying new business opportunities, ensuring a strong base for regional growth. Overall responsibility: The Inside Sales Specialist is responsible for managing the customer base for Yourgene Health clinical PCR customers, for identifying and qualifying new opportunities across the range of products, and for feeding back market needs. … oral communication skills, good organisational approach, and a desire to partner with other members of the sales team. Key areas of responsibility: Managing the customer relationship with PCR customers in assigned territories Expanding sales opportunities with existing customers, moving beyond current products Identifying and qualifying new opportunities across the more »

bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and communicate digitally and the Network Engineer, will play a pivotal role in the process. About you? As … and installation/configuration. From deploying technologies to ensuring seamless connectivity, you'll be instrumental in maintaining the systems and hardware for their substantial customer base. You should be a team player, willing to bring new and fresh ideas to the department, able to work well with in a … whilst our client is happy for you to pick your working hours between Monday Friday, we also ask for you to remain flexible around customer needs when on site too. Key Responsibilities: Design, configure, and maintain network infrastructure components: Providing 1st 2nd and 3rd line support. Install and configure more »

a worldwide freight forwarding company. With over 70 offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. This is a hybrid role working 3 days in the office and 2 days home. Your role of … to handle import customs clearances. In this position you will hold ultimate responsibility for the following duties/tasks: - Provide an outstanding level of customer service to both internal & external clients - Handling Sea/Air and Road freight customs clearances. - Ensure the accurate and timely processing of import … organisational & time management skills Benefits Salary £30,000 to £33,000 Flexibility for the right candidate Pension 23 days holiday rising with length of service Hybrid working 3 days in the office, 2 days from home more »

access to volunteering leave. What you will do as a Subject Support Manager - STEM ? Handle emailed escalated enquiries from schools and education centres enhancing customer service. Deliver key messages around STEM to internal and external stakeholders and teachers. Support teachers to plan and deliver our STEM specifications (Science, Design … field, using our support materials to enable their continuous improvement. Act as an Internal consultant for your specialist subject to provide insight and training customer facing teams. Work with external bodies such as subject associations, Ofqual and the DfE What you need to succeed? Experience of teaching GCSE and more »

Pensions Customer Service Pensions Helpdesk/Contact Centre Hybrid Working with 2 days in Preston, Lancashire - Do you have first class customer service skills? - Want a role with no weekends, late nights, or Bank Holidays? - Work for a company that offers career progressions. - Incentives and recognition … buy and sell leave. If so, we want to talk to you A glance at the role: We have the opportunity for a Pensions Customer Service - Helpdesk/Contact Centre to come and join us working on our Pensions Helpdesk, starting on 10th June 2024. You will be … confident and professional, providing the highest standard of customer service to members, employers and 3rd parties calls into our Helpdesk. The role is focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in more »

Customer Service Advisor, Crewe Remote Working (After 8 weeks of On-Site Training) £23,982.40 Per Annum + Benefits Are you an active listener who has a passion for helping others? Are you a problem solver who challenges the norm to inspire new ideas? Have you ever thought … about using these skills for customer service? If so, Assurant could be the perfect place for you to start your new career! Who are we? Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue … manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we more »

Manager, the role will be responsible for the daily retail activities on our eCommerce platforms, to help develop and deliver a high standard of customer service whilst maximising sales and profitability. The role will involve travel to our other Derian House shops in Blackburn, Preston, Horwich and Leigh … for in our eCommerce Assistant: A good working knowledge of eBay and Facebook Marketplace Evidence of well-practised communication skills, both written and verbal Customer Service experience Ability to record information in a concise, accurate and legible manner, as appropriate. Ability to work on own initiative. Proven ability more »