1 to 25 of 49 Customer Service Jobs in Northern Ireland

user based support for Laptops, Devices, Printers etc. You will be part of the Tech Bar team who provide a 1st point of contact customer service and will guide the user through a fix for the issue at hand. And anything that needs further investigation can be escalated … to the Service Desk if needed. You will be responsible for supporting Windows based devices running Windows 7 and Windows 10, Windows 11 & Dell Skills Required: Fundamental IT Knowledge in Windows 7, Windows 10, Office 2016, Dell Dell & Windows troubleshooting experience ServiceNow or a similar ticketing system. If you more »

ROLE TITLE: Field Service Engineer - entry-level or experienced LOCATION: Northern Ireland (Tyrone/Fermanagh/Monaghan/Donegal) COMPANY OVERVIEW GLORY has a positive, friendly and customer focused culture. We are looking for a Field Service Engineer to join our growing business and Field Service … businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience. We offer peace … putting cash to work, and helping customers enhance the value that their staff and facilities add to their business . ROLE PURPOSE The Field Service Engineer operates directly in the designated field territory and services/maintains company equipment while forging good business relationships with our customers. We have more »

Building Materials, Building Products, Rainsceen, Faade, Cladding Location: Belfast Remuneration: £50,000 - £60,000 Benefits: Travel expenses paid, pension, health care, 2x death in service, 31 days annual leave (including bank holidays) The role of the Procurement Manager Construction Materials will involve: Procurement Manager position dealing with a high … quality of raw materials on time to the manufacturing facility Collaborate with supply chain teams across site materials planning, inventory, and logistics to achieve customer service levels and OTIF targets Development of a centralised procurement function for selected departmental overhead spend to drive synergies, quality and reduce costs more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

passionate about problem-solving? Do you thrive in dynamic environments? Are you ready to embark on an exciting journey in the realm of field service engineering? Look no further! We're seeking a skilled and motivated Field Service Engineer to join our vibrant team in Northern Ireland. As … a Field Service Engineer, you are responsible for overseeing the installation, maintenance, repair, and enhancement of equipment in the field, along with providing necessary customer/internal training as required. Your tasks involve investigating technical issues, warranty failures, and in-field malfunctions, resolving them efficiently and cost-effectively … while maintaining continuous communication with Product Specialists and Service Management. You must effectively diagnose system problems and provide repair solutions, focusing on keeping customers informed of progress, particularly during maintenance or downtime. You'll need to maintain comprehensive documentation of system issues and preventive maintenance in customer site more »

This role is covering Northern Ireland & Republic of Ireland - Specifically the North and North West of Ireland To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt … and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer … guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation of equipment sold by the company and ensure the machine performs to the more »

Door Sales Assistant, Face to Face Sales, Business Development Lead, Business Development Executive, SDR, Sales Development Representative, Direct Sales, Outreach Sales, Sales, Telesales Executive, Customer Service Adviser, charitable officer, call centre representative, may also be considered for this role more »

a UK wide supplier of building products who are seeking to recruit a Technical Sales Coordinator based at their Belfast branch. Trade counter sales & customer service (NO COLD CALLING OR HARD SELLING) The successful person will help coordinate the sales process for a range of customers, processing customer … as necessary, liaising with other departments for credit control and product availability & delivery coordination, liaising with suppliers for product information/availability & delivery coordination, customer services, general office duties and updating company systems. You'll also help maximise and further develop business opportunities for different product lines within the more »

active SC clearance and someone who can start asap. What you’ll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you’ll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

work/Tech bar Breakfix work/Tech bar What you'll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

including rolled-up holiday pay) IR35 Status: Inside Location: Belfast Responsibilities: Perform a range of technical work activities either remotely or at a customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to communicate … on issues to meet business and customer requirements and to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain a consistent and effective contribution Ensure Department/Contract meets SLA performance targets … Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract Proven experience in IT Service environment Ideally certified in appropriate technologies (Dell and Windows) to ... more »

seeking a Senior Windows System Administrator with a strong background in the Windows server system space to carry out a broad range of operational service and support assignments. You'll manage, install, build, monitor and support the Microsoft windows Servers. You'll also be responsible for ensuring that the … tools products. Proven ability to learn new technologies quickly to a high level of proficiency. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career. Assignments with global companies and opportunities more »

eager to embark on an exciting and rewarding career in Tech Sales, or looking for the next challenging career move? If you have strong customer service, relationship-building or strong communication skills, motivated to earn commission for the harder you work, this might be right opportunity for you more »

Salary: PAYE: £19.00 per hourLocation: Belfast Job responsibilities Perform technical work activities either remotely or on-site to meet business and customer requirements. Escalate issues following company processes to ensure customer demands are met. Communicate effectively on issues to prevent escalations. Provide excellent customer service for … internal and external customers. Adapt quickly to dynamic team environments. Ensure the department/contract meets SLA performance targets. Maintain and improve customer satisfaction levels. Adhere to policies and procedures. Keep skills up-to-date with IT industry standards relevant to the role/contract. Key Requirements (Qualifications and … Skills): Proven experience in an IT service environment Ideally certified in relevant technologies (e.g., Dell and Windows) to support business strategy. Demonstrates an analytical and systematic approach to resolving complex problems. Ability to engage and influence at various levels (internally and customer-facing). Works under general supervision more »

including rolled-up holiday pay) IR35 Status: Inside Location: Belfast Responsibilities: Perform a range of technical work activities either remotely or at a customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to communicate … on issues to meet business and customer requirements and to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain a consistent and effective contribution Ensure Department/Contract meets SLA performance targets … Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract Proven experience in IT Service environment Ideally certified in appropriate technologies (Dell and Windows) to support business strategy Demonstrate more »

work/Tech bar Breakfix work/Tech bar What you'll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

user based support for Laptops, Devices, Printers etc. You will be part of the Tech Bar team who provide a 1st point of contact customer service and will guide the user through a fix for the issue at hand. And anything that needs further investigation can be escalated … to the Service Desk if needed. You will be responsible for supporting Windows based devices running Windows 7 and Windows 10, Windows 11 & Dell Skills Required: Fundamental IT Knowledge in Windows 7, Windows 10, Office 2016, Dell Dell & Windows troubleshooting experience ServiceNow or a similar ticketing system. If you more »

Our client is an international IT Service Provider who require an experienced Breakfix/Tech Bar engineer. START: ASAP DURATION: 12 MONTHS LOCATION: BELFAST CLEARANCE: SC RATE: £24.18 PER HOUR (INSIDE IR35) What you'll do * Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements * Escalate issues in line with company processes to ensure customer demands are met * Able to communicate on issues to meet business and customer requirements to avoid escalations * Provide customer service to internal and external customers to ensure … Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution * Ensure Department/Contract meets SLA performance targets * Maintain and improve customer satisfaction levels * Understand and adhere to policies and procedures * Keep skills up to date with IT industry standards as appropriate to the role/ more »

health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Patrolling vehicles and on foot Alarm and cctv monitoring Lone worker checks Visitor and contractor management Essential … a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment Excellent communication skills and a strong customer focus Computer literate Flexible Able to work independently as well as part of a team No current criminal convictions. Punctual and reliable About Company more »

we understand what our customers need from their technology solutions and then we deliver. We are an award-winning company who provide world class customer service; we think big, and we hire great people. We believe in continuously improving to make a real difference to the careers and … Cloud Applications Consulting, implementation and support services 3000 strong,€255m/£220m revenue business We are an award-winning company who provide world class customer service; we think big and we hire great people. Version 1 are more than just another IT services company - we are leaders in … supporting Oracle, Microsoft and AWS technologies. We do this while maintaining our focus with core values of Honesty and Integrity, Personal Commitment, No Ego, Customer First, Excellence and Drive. Invest in us and we’ll invest in you; if you are driven, committed and up for a challenge, we more »

has celebrated over 27 years in the IT industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … patterns and best practices, working with development teams as well as directly with customers. Technical subject matter expert. Lead technical development teams across different customer accounts, take ownership of deliverables and be responsible for the technical quality of the team’s output, enforcing standards. Liaise directly with customers to more »

in Belfast. Breakfix work/Tech bar Breakfix work/Tech bar Responsibilities: Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What you'll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business more »

an active SC clearance and someone who can start asap. What youll do Perform a range of technical work activities either remotely or at customer site to meet business and customer requirements Escalate issues in line with company processes to ensure customer demands are met Able to … communicate on issues to meet business and customer requirements to avoid escalations Provide customer service to internal and external customers to ensure consistent experience Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution Ensure Department/Contract meets SLA performance targets Maintain and … improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/contract. What youll need Proven experience in IT Service environment Ideally certified in appropriate technologies, Dell and Windows to support business strategy more »