toolsUnderstanding of CI/CD pipelinesUnderstanding of infrastructure as a code and conceptsUnderstanding of systems configuration orchestrationRelated security certifications (e.g. CISSP, CCSP, CCSK, SABSA, ITIL etc.)YOU'LL WORK WITHYou will be part of a diverse and dynamic team of protection specialists located across Europe, Asia, and the Americas, working more »
London, England, United Kingdom Hybrid / WFH Options
Sysco
application support as well as active Directory/Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days more »
We are seeking an experienced IS Quality Lead to join our team. As the IS Quality Lead, you will be responsible for overseeing the implementation and maintenance of IT systems and processes in accordance with GMP regulations and guidelines. You more »
Technical individuals in a way which they will fully understand. Practical operational experience of supporting WAN, LAN, Wireless, Voice and Security technologies. Awareness of ITIL (Desirable). Experience working within Customer environments with experience of driving resolution across a set of technologies. WiFi, Meraki, Cisco and Security exposure. Taking real more »
South Harting, England, United Kingdom Hybrid / WFH Options
IO Associates Careers
and maintainability Define features, phases, and service requirements Provide specifications for service definition, management, testing, and delivery Develop services aligned with business strategy and ITIL principles REQUIREMENTS Experience in bespoke product development, integration, design, and delivery Technical and/or consulting background in IT Understanding of the complete service lifecycle more »
Macclesfield, England, United Kingdom Hybrid / WFH Options
Elior
37.5 hours per week - 8:00 am - 4:30 pm What can you bring? Skills & experience: 10+ years in a technology service leadership role ITIL V4 certified Prior experience of working in a multi-site organisation and management of technology installations and service Prior experience of working within one of more »
Rugby, England, United Kingdom Hybrid / WFH Options
Viqu
on the Dynamics and Power Platform. Working knowledge of Power Apps such as Canvas Apps and Model Driven Apps. Knowledge of IT infrastructure and ITIL Processes. Worked on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat more »
priorities, autonomy and ability to prioritize workload according to business and management prioritiesUnderstanding of systems change control/processes for validation system and advanced ITIL knowledge#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. more »
This is a Lead role, ensuring that the Support Team consistently applies our Service Management processes and procedures, which are in alignment with the ITIL framework, is key to achieving our support service's KPIs while minimizing any negative impact on existing services. This in turn promotes seamless growth. Furthermore … our organization. This role is based in Aberdeen, Scotland. Requirements Ensure that Support Team applies Service Management processes and procedures which align to the ITIL framework that enable the Support Service to achieve KPIs and allow for efficient growth with little impact to existing services. Motivate, develop, and manage staff … trends. Experience Have sufficient technical knowledge of the services provided so as to be confident when dealing with the customer and other 3rd parties. ITIL Foundation Qualified Experience in the IT industry Experience in a service Desk and desktop environment including Incident Management, Problem Management and Change Management Excellent communication more »
a passion to optimize process performance to delivery business value. i.e. someone who understands that technology need effective processes. Expert knowledge of NIST, TOGAF, ITIL, ISO 27k, GDPR, CIFIUS is a prerequisite for this role. Expert knowledge of Cloud technologies. With proven experience leading in cloud environment. Proven experience building more »
a complex technology estate serving digital products to customers and internal usersDemonstrated application of best practices to assess service performance through frameworks such as ITIL, DevOps, SAFe and Site Reliability Engineering Experience implementing reporting and dashboarding capabilities using PowerBI, ServiceNow, Azure DevOps and Confluence Understanding of agile/digital software more »
highly technical environment - eg cloud/dev ops etc and use to work within an agile environment. Ideal candidate will hold some form of ITIL Accreditation within either version 3 or 4. Outstanding benefits package for the right person. ... more »
and KubernetesExperience w/systems configuration orchestration tools - Ansible or TerraformUnderstanding of infrastructure as a code and conceptsRelated security certifications (e.g. CISSP, CCSP, SABSA, ITIL etc.).Familiarity and experience with the Splunk SPL query language.3+ years familiarity and experience with Linux/Ubuntu/Mac systemsExperience in creating dashboards, queries more »
Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of … all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred What you can expect in return: This diverse job more »
the Service Management team, working to ensure Technical Changes and new applications/systems releases are successfully delivered in line with the firm's ITIL-based processes. The role will be focused on tracking the progress of Release Items through the firm's Release Cycle, Managing Pilots, Tracking and updating more »
of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »
Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications. This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the … troubleshooting issues independently Experience: 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform. ITIL certified, or equivalent experience. Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem. Experience with ServiceNow Discovery and Service more »
coach developers and administrators as required. Serve as a point of escalation on critical and complex incident troubleshooting. Core understanding of Agile Methodology and ITIL based processes. Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work more »
scale infrastructure transformation programs. Knowledge of cloud solutions and IT environments in large organizations. Strong communication, presentation, and analytical skills. Preferred certifications such as ITIL, AZ-300, AZ-301, MCSE, CCNA, TOGAF, etc. Join Us: Ready to make an impact in digital consulting? Apply now and shape the future with more »
Senior Infrastructure Engineer Retail/Technology/ITIL Up to £54,000 base salary + £5k car allowance Hybrid- West Midlands I am looking for a Senior Infrastructure Engineer to join a growing retail brand who are in the process of modernising their technology estate, with significant investment in IT. more »
maintenance, migration, and other activities. • Provide compelling evidence of your SharePoint Online administration experience in similar or larger sized organizations. • Leverage your exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Demonstrate agility in navigating ambiguous situations and showcase your initiative. • Highlight your proficiency in the Microsoft Office 365 suite. … discussions, brainstorming sessions, and adeptly manage competing priorities. Requirements: • Proven track record in SharePoint Online administration in similar or larger sized organizations. • Exposure to ITIL processes, preferably ITIL v4 Foundation certified. • Comfortable operating in ambiguous situations, demonstrating initiative. • Highly proficient in the Microsoft Office 365 suite. • Strong communication and collaboration more »
collaboratively across teams for server and network device configuration/troubleshooting. Liaise with vendors for timely resolution of hardware issues. Implement and adhere to ITIL-based processes for incident, service request, change, and problem management. Provide expert support for Apple products, including MacBooks, iPads, and iPhones, ensuring alignment with security … English, with the ability to explain complex IT concepts in simple terms. Proficient in Cisco networking, Polycom devices, and Apple product support. Familiarity with ITIL framework and processes. Certifications in CCNA, ITIL, MCP preferred, showcasing a strong foundation in networking, service management, and Microsoft technologies.d more »
the finance team with invoice queries and support with late payments. · Target orientated - Experience of working towards a target – account plans, on-going management. · ITIL - Familiar with the ITIL framework principals (Incident/Problem/Change Management, Service Catalogue, Continuous Improvement) · Multitask/Organisation - Experience of dealing with several different more »
in a fast-paced environment and adaptable to continuous change Desirable Experience of Financial Services IT environment Understanding of SS&C products and services ITIL V3 (or above) Foundation EEO Statement/Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented more »