76 to 93 of 93 Support Specialist Jobs in the UK

rules and policies. This means that we are open to considering both hybrid and fully remote candidates. Key Responsibilities Provides intermediate level of technical support and assistance to our clients. Responsible for the ownership of assigned cases through to resolution. Reviews information received on case and uses own skills … experience and sources of knowledge to find satisfactory resolutions for the client. Calls upon the expertise of support team colleagues to provide assistance when required to ensure cases continue to progress in line with SLA commitments. Escalates issues and blockages to line manager promptly. Communicates updates to customers in … and timely internal and customer-facing case notes. Responsible for daily operations of phone service for our clients, including answering inbound calls via the support line Working within the Education Horizons Information Security Management System and policies Live and lead the Values of Education Horizons. Continuous improvement Is solutions more »

1st line support engineer/helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that … service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt … and record information into ticketing system. You will get experience in supporting a broad range of technologies and working on interesting projects, within the support team. There is time allowed for certification study and they financially reward you for doing so as well! If you are interested, please send more »

Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K An exciting opportunity working within a high performing Application Support team. A hybrid role with the option to work remote 4 days with 1 day in the London office. Key Responsibilities - Provide incident management to … out of hours deployment of application releases into production environments. - Become SME for at least one of the core applications used. - Maintain the application support knowledge base. - Build constructive relationships with the development, infrastructure and offshore teams. Key Skills Required - Microsoft SQL Server and .NET. - Azure Administration. - Writing, debugging … scripting in MS Powershell, SQL, Linux/Unix Shell, Bash or other coding language. - Proven experience installing, configuring, and diagnosing software issues. Application Support Engineer - London (Hybrid role 4 days from home) - £45-50K more »

Data Support MI and Servicing Mortgages West Malling, Kent We are working with an established Buy-to-Let Lender with a strong brand identity, who are looking for a highly motivated individual with a numerical and analytical background to join the expanding data analytics team. The ideal candidate will … regarding mortgage loan payments. To become the point of contact within the data team and the wider company for originator system dashboards. Assist and support the Senior Data Analyst. Use an analytical mindset to carry out tasks which may not involve data analysis in other areas of the company more »

and other markets. Our portfolio includes clients such as Boston Consulting Group, Hiscox, PwC and others. We are now looking to strengthen the Attensi Support Team with a skilled and motivated person who can provide top notch support to our growing portfolio of Clients. Attensi Support’s … closely with project managers, developers, and designers to solve the customers' problems, and ensure that the root cause is identified and solved. We also support project managers and the sales team with activities that contribute to our customers' success. Who are you? Our dream candidate is passionate about creating … explain complex technical issues. You work easily with other teams, and communicate well with the customer. You have experience from areas such as technical support, customer service, or other customer-support related work You have an IT related degree You have a hunger for knowledge and love to more »

Application Support Investment Manager London £90,000 – £130,000 Harrington Starr is currently recruiting for an Application Support Analyst a leading Investment Manager based in the city. You will be working in a fast-paced environment working closely with the Front Office and other technology teams such as more »

2nd line support engineer – Firewalls, switches, routers, servers, Hyper-V, virtualisation, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you … stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers – HP • Hyper-Converged Infrastructure - Nutanix • Virtualisation – VMware, • Storage – Nutanix • Backup – Veeam Backup and Replication Infrastructure & support: • Take responsibility for the maintenance and management of the Cloud platform and Data • Centre and collate and maintain up to date documentation on the more »

Following recent investment by their new US owners, our client; a growing business based in Southend-On-Sea is looking for an IT Technical Support professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT issues in … house and look after on-site infrastructure. Duties: Handle day-to-day office IT support - 1st/2nd line Maintain on-site infrastructure (with the support of IT service providers & US counterparts Handle help desk inquiries and issue resolution Plan and oversee impliemntation and migration of software systems. … Oversee: personnel IT, software and telephone systems and general Infrastructure Requirements: A proven career history as an IT support professional You must be comfortable working independently with the support of IT service providers & the US team for complex issues A qualification in IT support is welcomed but more »

office locations Rea: Umbrella pay is £385.00/PAYE is £299.79 Overview This particular role sits within the Infrastructure End User Computing team, providing support and technical project implementation. The role holds a range of key responsibilities which covers a number of IT technologies and platforms. Responsibilities as a … key member of the IT Infrastructure Team, working closely with other team members, and colleagues across the IT Department in order to support all systems and technical processes the internal knowledge base with both technical guides for colleagues, and system usage procedures to aid internal staff. excellent customer service … and support for internal staff via email, Teams or face-to-face collaboratively with both internal teams and 3rd party support services on diagnosing and troubleshooting issues related to the system environments. to all IT security policies and assistance in enforcing and monitoring of IT security policies. the more »

Job summary Do you have an interest in working as a specialist dietitian within nutrition support and gastroenterology? An exciting opportunity has arisen for a HCPC registered Dietitian to become a permanent member of our friendly and supportive dietetic team at the Royal Derby Hospital site. You will … be central in the delivery of a comprehensive and effective evidence based dietetic service to inpatients and outpatients under the care of nutrition support and gastroenterology clinical specialist services. You will be an integral part of our flexible and inclusive team supported by our experienced specialist dietitians … and dietetic assistants. You will be responsible for providing the dietetic service to specialist inpatient wards as well as regular gastrointestinal dietetic outpatient clinics. You will also provide education to a range of healthcare staff within the Trust. You will be expected to hold responsibility for your own caseload more »

Unleash Your Technical Prowess in an Exciting MSP Environment! Are you a tech-savvy professional with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a … heights! In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of Office 365, Windows, Active Directory, and more »

We’re searching for a Customer Service focussed IT Support Technician with a knack for technology and a passion for problem-solving to join this market leading software business. Your Role: Provide first and second-line support for IT inquiries and technical issues. Troubleshoot, triage, and resolve complex … system problems. Collaborate with cross-functional teams to improve customer service and address systemic issues. We Need: 2+ years in customer service or technical support Strong technical skills, excellent communication, and a customer-first mindset. Experience with CRM and ticketing platforms. This is an organisation who invest heavily in more »

workflow of responsibilities is maintained using CRM tools, weekly report outs to clients, monitoring mailboxes, use of Frameworks portals and creation of sales documentation. Support: Provide post-implementation technical support to clients, troubleshoot issues, and ensure the optimal functioning of deployed solutions. Design: Collaborate with technical teams to more »

together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »

Paynt. Payments As You Need Them. Who We Are We are a dynamic payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the more »

lines of PHP code to manage. The client implements a service-oriented approach to applications development and primarily uses PHP and JavaScript to support this. This role also requires a level of second line infrastructure support rotation. What you'll need to succeed Able to get up to … speed with understanding of the systems infrastructure Be able to pick up complicated briefs and work with the team to deliver development and support in delivering the projects to completion. Interacting with key managers and internal users regarding timelines, technical issues, and infrastructure integration Documenting code and system functionalities … as directed by the Systems Solutions Manager or Systems Solutions team. Coding, testing, and debugging programs. Design and development of new applications and services. Support the content team in managing and delivering the Corporate web-sites and subdomains. What you'll get in return A chance to be part more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »

Do you have a keen eye for detail and a passion for ensuring equipment performance? We are seeking a highly motivated Equipment Validation Specialist to play a vital role in maintaining the integrity and efficiency of pharma manufacturing processes. In this role, you will be responsible for: Defining and … meets the required standards. Coordinating and managing the procurement and qualification process , from selecting and acquiring equipment to ensuring its proper validation. Providing technical support to Manufacturing Operations during troubleshooting and investigations. Conducting data integrity assessments for GMP equipment , safeguarding the accuracy and reliability of collected data. Maintaining the more »