Customer Service Jobs in the UK

51 to 75 of 3,269 Customer Service Jobs in the UK

Call Centre Executive

Belfast, County Antrim, United Kingdom
Damia Group Ltd
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a Customer Service Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customer service to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customer service and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
Employment Type: Contract
Rate: £80 - £110/day
Posted:

French Speaking Customer Service Advisor

Walsall, West Midlands, United Kingdom
People Solutions
FRENCH SPEAKING CUSTOMER SERVICE ADVISOR MONDAY - FRIDAY: 38.5 HOURS PER WEEK £29,000 PER ANNUM People Solutions are hiring a French Speaking Customer Service Advisor to join our prestigious, multi site client based in Norton Canes! The successful applicant will need to speak fluent French as … salary Generous contributory pension scheme Day to Day Duties Manage and respond to incoming calls, emails, and online chats Strive to deliver world class customer service Develop technical and product knowledge Manage customer order portals, pricing updates and export administration Essential Skills Fluency in spoken and written … Nationals who speak French as their first language Assisting French Nationals with the ordering of our client's products Experience in a telephone-based customer service role Excellent communication skills with a calm, composed manner with a positive, ‘will-do' attitude Customer Relationship/customer account more »
Employment Type: Permanent
Salary: £28,000
Posted:

Sales Support Executive /Sales Administrator /Customer Success

Weston-Super-Mare, Somerset, South West, United Kingdom
The Mobility Furniture Company
make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »
Employment Type: Permanent
Salary: £26,000
Posted:

Customer Service Representative

Oxford, Oxfordshire, South East, United Kingdom
In Technology Group Limited
Customer Service Representative Oxford (onsite) IT Support Services £22,000-£24,000 (DOE) A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries. Responsibilities: Handling incoming customer queries Resolving issues to management (Customer Support Team Lead) Maintain client details, processing payments, maintaining CRM Raising tickets/closing tickets Maintain customer information on database Account creation/new user … setups Skills: Microsoft Office- Excel/Word/Outlook Knowledge of CRM tools Customer Service Experience (1-2 years) If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further. In Technology Group Ltd more »
Employment Type: Permanent
Salary: £22,000
Posted:

Technical Team Lead

Bury St Edmunds, Suffolk, United Kingdom
BeTechnology Group
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
Employment Type: Permanent
Salary: £35000 - £48000/annum Healthcare, Holidays, Sick Pay
Posted:

Technical Team Lead

Bury St. Edmunds, Suffolk, East Anglia, United Kingdom
Be Technology
and Software company based in Bury St Edmunds. As the Technical Team Lead, you will be responsible for overseeing the Helpdesk operations, ensuring exceptional customer service and technical support to clients. If you have strong experience in Customer Service and have an interest in Technology please … 37.5 Hour work week Key Responsibilities: Lead and manage the technical team, providing guidance, support, and mentorship to ensure the delivery of high-quality service and customer satisfaction Oversee the day-to-day operations of the help desk, ensuring timely and effective resolution of client issues and requests … Develop and implement standard SLAs and best practices to streamline help desk processes and ensure consistent service delivery Conduct regular performance evaluations of help desk staff, provide constructive feedback, and identify training and development needs Qualifications and Experience: Previous experience in a similar role with strong Customer Service more »
Employment Type: Permanent
Salary: £35,000
Posted:

Security Officer

Belfast, County Antrim, Northern Ireland, United Kingdom
CIS Security Ltd
Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service? CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable … and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing provide a holistic customer focused security service. Information: Position: Security Officer Location: Belfast (BT1) Pay Rate: £12.36 per hour Hours … at least 1 year an advantage Ex forces or police background would be an advantage. Excellent written and verbal communication skills as well as customer service at all times Must have an excellent command of English Language & Good IT Skills. Reliable, Responsible and Punctual. A friendly, professional, courteous more »
Employment Type: Permanent
Salary: £12.36 per hour
Posted:

Customer Service Specialist

Market Harborough, England, United Kingdom
Paynt
payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »
Posted:

Customer Service Advisor

Coventry, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Blue Arrow
Position: Customer Service Advisor Location: Hybrid within commutable distance of Coventry (CV6) Start date: 10th June 2024 (Will be required to attend site for a minimum of 4 weeks to attend training and to collect homeworking equipment, You will then be able to work remotely once you have … available between 8am -6pm) Type: Temporary to Permanent for the right candidate Blue Arrow is offering a superb opportunity to work as a customer service representative, Working remotely but within a reasonable commute to Coventry. The role promises sociable working hours, a competitive pay rate and the … also helped to halve harmful emissions in London since 2019 and keep the capitals road network running smoothly and safely. As a Back-Office Customer Service Representative, you'll be responsible for the behind-the-scenes processing service of Transport for London's Road User Charging system. more »
Employment Type: Temporary
Salary: £11.56/hour
Posted:

Customer Experience Specialist Apprentice - Star Expert

Brighton Rd, Stockport, England
Mercedes-Benz of Stockport
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Customer Experience Specialist Apprentice - Star Expert

845 Manchester Road, England
Mercedes-Benz of Whitefield
As a Customer Experience Specialist Star Expert Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. … Role The role of a Customer Experience Specialist Star Expert Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for more »
Employment Type: Advanced Apprenticeship
Salary: £10,982.40
Posted:

Customer Service Specialist - Product Line Parts

Hayes, London, United Kingdom
Carbon60 - Eng&Tech
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a Customer Service Specialist (Product Line Parts) within the Product Line Pats department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This Customer Service Specialist (Product Line Parts) position is on a permanent basis and has become available due to continued growth and expansion. The successful candidate is the first point of contact for operational topics regarding the external customer; making sure they are supported and up to date with … their purchased landing gear process. Role Responsibilities will include: Own and manage Customer Service & Component Sale email inboxes for Product Line Parts. Be primary point of contact between internal and external customers for Business Projects. Ensure customer quotes are accurate, they are prepared, sent to customers and more »
Employment Type: Permanent
Salary: £28,000
Posted:

Service Delivery Manager

North London, London, United Kingdom
Hybrid / WFH Options
Context
Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees across 3 sites, delivering … IT and Consulting services to businesses across London and the South. Core areas of expertise are IT consultancy, Support and Cloud service provision (primarily Microsoft stack), to SME's in the Accountancy and Professional Services sector. They are one of the highest calibre IT Service Providers we work … with, and their tech staff are some of the most competent in the business. They're going from strength to strength and, with exemplary customer service being at the heart of their organisation and as a result of rapid recent grown, they're now seeking an additional Service more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Customer Service Specialist (Engineering / Technical)

Worcestershire, Birmingham, West Midlands
Rise Technical Recruitment Ltd
Customer Service Specialist (Engineering/Technical) £26,000 - £33,000 + Industry Training + Career Progression + 29 Days Holiday Office based, commutable from Malvern, Tewksbury, Worcester, Herefordshire, Pershore, Ledbury, Evesham and surrounding areas Are you a highly organised individual that thrives off building relationships with customers looking … Supervisor all whilst having a great work life balance and bonus to increase your earnings? This is a great opportunity for someone who is customer service focussed that wants to continue their career in a close knit team and be heavily trained with great career prospects. This company … excel and further themselves. The Role: *Office based Monday to Friday, 40 hours per week *Providing Phone support to customers and offering a brilliant service *Lots of training and future career progression The Person: *Customer service focused background *looking for a long term career based role Reference more »
Employment Type: Permanent
Salary: £26,000 - £33,000
Posted:

Export Customer Service Support

United Kingdom
Hybrid / WFH Options
Argon Medical Devices, Inc
individuals united by a mission and culture which continue to grow stronger every day. What you will do: We are looking for an Export Customer Service Support to provide exceptional customer service experience for our customers & partners within EMEA. The role is based in the East … Midlands area of the UK (Burton upon Trent near Derby). The main responsibility of the role will be to provide customer service to the EMEA region with a focus on our export partners and customers, covering and supporting over 50 countries within the region. Work with established … partners along with new partners providing sales support and customer service on our portfolio of Interventional medical devices. Handling and recording of distribution orders and organizing international shipments including issuing the import/export documentation. Deliver exceptional customer service. Manage international shipments and ensures compliance of import more »
Posted:

Customer Service Assistant/Reception

Bristol, Avon, South West, United Kingdom
Ritz Recruitment Limited
Customer Service Assistant/Reception - Bristol, BS2 £11.44ph - Temporary - 2 days Immediate opportunity has arisen for this Student Accommodation based in Bristol for a proactive and enthusiastic Accommodation Assistant/Customer Service to provide front desk, admin and event support. Duties will include: Manage all student … related queries Sort deliveries Manage rent collection Provide Reception/Customer service assistance Manage, improve and update IT systems Support the Manager in all areas including marketing and sales Prepare reports and documentation Participate in face to face marketing activities Conduct room inspections The ideal candidate will have … skills Able to use own initiative Ability to handle sensitive issues Outgoing and happy member of the team Proven administration, reception and/or customer service experience IT literate (Ritz Rec Emp Bus more »
Employment Type: Temporary
Salary: £11.44 - 11.44 per hour
Posted:

Dutch Speaking Customer Service Representative

Newcastle upon Tyne, England, United Kingdom
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Posted:

Dutch Speaking Inbound Customer Service

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. Th e role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Dutch Speaking Customer Service Advisor Work From Home

Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Hybrid / WFH Options
MTrec Commercial
opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »
Employment Type: Permanent, Work From Home
Salary: £22,000
Posted:

Space Service Technician

Alton, England, United Kingdom
Hybrid / WFH Options
In-Space Missions Limited
Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. You … will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to Space … colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with them more »
Posted:

Call Centre Manager

Reading, England, United Kingdom
HONOR
HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »
Posted:

Customer Service Specialist - Savings

Cheshire West And Chester, England, United Kingdom
Stellar Select
Job Title: Customer Services Specialist - Savings Location: Chester, 5 days a week (After probation passed 4 days office 1 day from home) Salary: Up to circa £27,000 Hours: Monday to Friday 9 am to 5.30 pm Benefits: 25 days of holiday with public holidays on top Private medical … a key driver of success, with seamless cooperation evident among different department which can diverse your skill set. About the Role: As a Savings Customer Services Specialist, you will support existing and prospective savers through various channels such as online secure messages, telephone, email, post, and webchat. The savings … customer services team handles all aspects of customer servicing. This includes account opening, processing payments, issuing statements, and managing the maturity process. Responsibilities: Provide excellent customer service via various channels (phone, email, chat). Stay updated on savings products and services. Escalate issues and share customer more »
Posted:

Customer Service Advisor (Engineering / Automotive)

Lymington, Hampshire, South East
Rise Technical Recruitment Ltd
Customer Service Advisor (Engineering/Automotive) £24,000 + Training + Progression + Excellent Company Benefits. Commutable from Lymington, Christchurch, Milford on Sea, Bournemouth, Totton, New Milton. Are you a Customer Service Advisor looking to work for a nationwide business who have a great reputation for … tight knit team on a Monday to Friday basis. In this varied, fast paced position you will build relationships with the company's vast customer base as well as developing your own skillset through specific industry training. The company are one of the market leaders in their field and … taking care of their workforce, they are looking to expand further and add another ambitious member to the team. This role would suit a Customer Service Advisor looking to add to their skillset and join a tight knit team. The Role: Handle in-bound order/sales enquiries more »
Employment Type: Permanent
Salary: £24,000 - £24,000
Posted:

Customer Service Administrator

Glasgow, Scotland, United Kingdom
TalentHawk
Join our utilities client's team as a Contract Customer Service Administrator and be the heartbeat of our service excellence! This role, based in our clients Glasgow office, offers a fantastic opportunity to make a meaningful impact. Role Overview: As a Customer Service Administrator, you … provide top-notch support and assistance to our valued customers. This is a 5-days-a-week contract role, ensuring our customers receive unparalleled service every day. Key Responsibilities: Handle customer inquiries with professionalism and a customer-first mindset. Process customer requests, ensuring accuracy and efficiency. … Collaborate with internal teams to address and resolve customer concerns. Maintain detailed and organized records of customer interactions. Qualifications: Previous experience in customer service and administration Excellent communication skills and a friendly demeanor. Strong organizational skills and attention to detail. Ability to thrive in a dynamic more »
Posted:

Security Officer

West Calder, West Lothian, Scotland, United Kingdom
Securitas Security Services
license, and access to your own vehicle, you're the perfect fit for our team.   But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy  , you … Securitas, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. This will include … health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Essential Skills Proficient in both written and spoken English Valid SIA Licence Excellent customer service more »
Employment Type: Permanent
Salary: Up to £12.8 per hour
Posted:
Customer Service
10th Percentile
£22,614
25th Percentile
£25,375
Median
£32,000
75th Percentile
£47,500
90th Percentile
£63,750