1 to 5 of 5 1st/2nd Line Support Jobs in the South East

IT Support Officer (1st / 2nd Line Support) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2nd line IT assistance across all aspects of the SME business. As IT support administrator you will support the companies user base at a 1st and 2nd line support level, including desktops, laptops, mobile devices, printers, telephone system … ability to produce quality work, on time, and to brief, utilising best skills and available technology. Ensure compliance with health and safety requirements. Knowledge / Skills / Experience Background in IT in relevant fields (e.g. Information Systems, Information Technology, Applied Networking, System Administration). Windows 10 and Windows more »

1st / 2ndLine Support Technician £25,000 - £30,000 + Bens The Fortune Group are recruiting for a 1st / 2ndLine support Engineer to join an MSP based in Kent. Suitable candidates will be skilled and a motivated individual with … and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st / 2nd linetechnical support to clients via phone, email & ticketing system Diagnose and troubleshoot software and hardware issues reported by customers. … recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking / Desktop equipment at client sites. Requirements: Previous experience in a similar 1st / 2nd line support more »

A 1st / 2nd Line Support Engineer / Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their … remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications / Skills required You do not need to have all the following but should have experience in some of:- Experience of technical support and of computing technologies. Good understanding of networking, TCP / IP and internet technologies. Knowledge of Microsoft O / S, with Linux an advantage. Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi more »

IT Support Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an IT Support Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want to … the business and they continue to build themselves as one of the go-to MSPs in the country. The Role: Providing 1st / 2nd IT and Technical Support to clients Operating and managing the IT Service Desk Office based The Person: Background as … an IT Support Technician / Engineer Experience with Microsoft Office stack Keywords: IT Support, IT Support Engineer, IT Support Technician, IT Engineer, MSP, Managed Service Provider, Office 365, Active Directory, MS Exchange, Service Desk If you're interested in this role more »

a Prominent energy company headquartered in the UK. They provide critical power and services to the National Grid and commercial clients. With the support of I Squared Capital, the company manages a network of over 65 energy facilities across the country. JobDescription: ???? Facilitating the onboarding process for new … departing staff. Maintaining an asset registry and overseeing the lifecycle of user devices. Handling incidents and requests via the service management tool. Providing support for a diverse and continually evolving range of applications, software, and hardware. Upholding governance standards across all IT service management processes. Collaborating with management … categorising andescalating them as necessary. CandidateProfile: ???? A minimum of 2 years' experience in a similar role,such as IT support or service / help desk. Previous hands-on and on-site experience. Proficiency in troubleshooting network issues at the user level. Familiarity with Microsoft 365 Admin, Microsoft more »