1 to 3 of 3 First Line Help Desk Support Jobs in the UK excluding London

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … targets defined with Annual Performance Reviews and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff more »

Team, with future potential to move into a 2nd and 3rd line position? Would you be keen to be one of the first points of contact for any client enquiries/queries regarding their on-line experience issues? Do you want to work for an … provides a perfect balance of work and fun - but always professional? This is a genuine chance to get your feet under the table, gain first class training, and become part of a fantastic company, where you'll be assisting and guiding clients through a series of tasks or troubleshooting … problems, progressing them to colleagues if currently out of your remit/understanding Worked with Network repairs and analysis Ability to communicate effectively to help customers fix their issues and feel satisfied with the experience Understanding of the importance in providing and maintaining first class customer experience at more »

1st LINE IT SUPPORT INITIAL 3 MONTH CONTRACTS HYBRID WORKING YORK HQ DAY RATE - UP TO £140.00 UMB (INSIDE IR35) Your new role We have further opportunities for 1st Line IT Support Candidates to be hired on an initial 3 Month Contract … skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware more »